A reputable financial institution is seeking to recruit highly motivated, experienced, and results-oriented professionals to join its dynamic team in various departments. The organization is committed to driving growth, innovation, and excellence in the financial services sector, and it continues to provide opportunities for individuals who aspire to make a meaningful contribution to its success.
This recruitment drive covers several key positions across multiple departments including Facilities, Credit, Mortgage Business, Finance, Asset Finance, and Retail Banking. Each position presents a unique opportunity for qualified professionals to engage in impactful work that supports the bank’s strategic objectives and delivers superior value to its customers.
Below are the detailed job descriptions for each of the available positions.
Facilities Contract Manager
Department: Facilities
The Facilities Contract Manager will oversee, manage, and ensure the effective delivery of facilities-related contracts, including maintenance, security, cleaning, utilities, and other support services. The position involves negotiating, monitoring, and enforcing contract terms while ensuring compliance with all legal, safety, and organizational requirements.
Key Responsibilities:
- Manage and oversee all facilities contracts to ensure that services are delivered effectively and within agreed terms.
- Develop, negotiate, and renew contracts with service providers, ensuring value for money and adherence to quality standards.
- Monitor contractor performance, ensuring compliance with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
- Conduct regular inspections to ensure maintenance and safety standards are upheld.
- Ensure all facilities operations comply with relevant laws, safety regulations, and company policies.
- Identify opportunities to optimize vendor performance and reduce operational costs.
- Maintain strong working relationships with contractors and service providers to ensure continuous improvement and service delivery excellence.
- Prepare regular reports on facilities operations, costs, and contract performance for management review.
Credit Evaluation Manager – Asset Finance
Department: Credit
The Credit Evaluation Manager – Asset Finance will manage the credit functions and processes for the Asset Finance unit. The role focuses on ensuring compliance with the bank’s credit policy, maintaining turnaround times, and upholding legal frameworks to grow the loan book responsibly while minimizing risk and maximizing profitability.
Key Responsibilities:
- Oversee the credit evaluation process for all Asset Finance applications.
- Ensure timely turnaround on credit decisions while maintaining compliance with policy and regulatory frameworks.
- Implement effective credit risk assessment strategies and recommend approval or decline of applications based on sound analysis.
- Monitor portfolio performance and ensure early identification of potential risks.
- Work closely with business development teams to support growth initiatives while maintaining asset quality.
- Review and update credit policies, procedures, and limits in response to market dynamics and risk appetite.
- Provide guidance and training to credit teams to enhance decision-making and adherence to standards.
Assistant Relationship Manager
Department: Mortgage Business
The Assistant Relationship Manager in the Mortgage Business will work closely with customers and internal teams to manage mortgage loans and applications. The role supports customer acquisition, onboarding, and relationship management while ensuring clients receive tailored mortgage solutions.
Key Responsibilities:
- Support the development and maintenance of customer relationships within the mortgage segment.
- Assist clients in identifying suitable mortgage solutions based on their financial profiles.
- Conduct interviews and financial assessments to evaluate creditworthiness.
- Prepare and submit loan applications, ensuring accuracy and completeness.
- Follow up on applications and keep clients updated on progress.
- Collaborate with internal departments to ensure efficient loan processing and disbursement.
- Maintain detailed records of customer interactions and transactions.
- Contribute to customer retention initiatives by ensuring high service standards.
Senior Relationship Manager – Mortgage Business
Department: Mortgage Business
Reporting to the Head of Mortgage Business, the Senior Relationship Manager will drive the bank’s mortgage proposition by growing the portfolio, deepening client relationships, and increasing product utilization across the bank’s mortgage offerings.
Key Responsibilities:
- Develop and implement strategies to grow the mortgage business portfolio.
- Manage key customer relationships and ensure excellent client service delivery.
- Cross-sell mortgage and related banking products to existing and prospective clients.
- Lead initiatives to enhance product utilization and improve overall client experience.
- Analyze market trends and customer needs to identify new business opportunities.
- Collaborate with internal stakeholders to ensure end-to-end service delivery and process efficiency.
- Provide mentorship and guidance to junior relationship managers.
Direct Sales Representative
Department: Mortgage Business
The Direct Sales Representative will be responsible for providing complete and appropriate banking solutions to customers, with a focus on revenue growth, customer acquisition, and profitability.
Key Responsibilities:
- Identify and acquire new customers for the bank’s mortgage products and services.
- Provide financial guidance to customers by understanding their needs and recommending suitable solutions.
- Achieve set sales targets and contribute to the bank’s overall revenue growth.
- Maintain accurate sales and customer records for reporting and analysis.
- Follow up with clients to ensure satisfaction and promote repeat business.
- Participate in sales campaigns, marketing activities, and community outreach to increase brand visibility.
- Collaborate with other departments to ensure smooth onboarding of new customers.
Tax Manager
Department: Finance
The Tax Manager will lead tax compliance, planning, and advisory activities for the bank. The role ensures full compliance with applicable tax laws and seeks to embed tax efficiency in business operations, product structures, and balance sheet management.
Reporting To: General Manager, Finance (with a matrix reporting line to the Senior Tax Manager – Group).
Key Responsibilities:
- Ensure timely and accurate submission of all tax returns and payments.
- Develop and maintain tax compliance frameworks and procedures.
- Provide tax advisory support to management and business units.
- Identify and implement tax planning opportunities to optimize tax outcomes.
- Support business initiatives by assessing tax implications and providing guidance on structuring.
- Liaise with tax authorities, auditors, and regulators as required.
- Keep abreast of changes in tax legislation and ensure organizational compliance.
Senior Tax Manager
Department: Finance
The Senior Tax Manager will provide group-wide leadership in tax compliance, planning, and advisory. The role ensures tax efficiency across the organization by embedding tax considerations into strategic and operational decisions.
Reporting To: Head, Finance Shared Services & Reporting
Key Responsibilities:
- Oversee tax compliance and planning across the group’s subsidiaries, including property and bancassurance entities.
- Provide expert tax advisory on transactions, restructures, and joint ventures.
- Identify opportunities for tax optimization and ensure efficient tax structures are implemented.
- Guide business units on embedding tax efficiency into operations and decision-making.
- Review and sign off on tax computations, reconciliations, and reports.
- Liaise with tax authorities, external advisors, and auditors to ensure compliance and manage disputes.
- Monitor legislative developments and advise management on potential impacts.
- Provide functional oversight to the Tax Manager – Bank.
Head, Asset Finance
Department: Asset Finance & IPF
The Head of Asset Finance will be responsible for formulating and executing the strategic agenda for the Asset Finance and Insurance Premium Financing (IPF) business lines. The position’s main focus is on portfolio growth, profitability, asset quality, and customer experience across Retail and Business Banking segments.
Key Responsibilities:
- Develop and implement business strategies to grow the asset finance and IPF portfolios.
- Lead product development and innovation to meet evolving customer needs.
- Oversee risk management and ensure portfolio quality is maintained.
- Enhance process efficiency and service excellence across the business lines.
- Establish and maintain strategic partnerships to expand the bank’s asset finance ecosystem.
- Integrate IPF solutions within the bank’s lending framework to drive cross-sell opportunities.
- Monitor market trends and identify opportunities for business expansion.
- Manage and develop the asset finance team to deliver performance targets.
Branch Business Manager – Komarock Branch
Department: Retail Banking
The Branch Business Manager will be responsible for growing the branch portfolio and balance sheet while managing branch operations and staff to maximize profitability and ensure exceptional service delivery.
Key Responsibilities:
- Drive business growth by developing and executing strategies to expand the branch’s customer base and product penetration.
- Manage daily branch operations to ensure compliance, efficiency, and customer satisfaction.
- Supervise, coach, and motivate branch staff to achieve business targets.
- Oversee the delivery of all banking products and services, ensuring alignment with organizational standards.
- Monitor branch performance metrics, analyze results, and implement corrective measures where necessary.
- Ensure proper risk management, adherence to controls, and compliance with policies.
- Foster a customer-centric culture focused on relationship building and service excellence.
- Represent the bank in community and market engagement activities to enhance visibility.
These positions offer exceptional opportunities for professionals to contribute to a leading financial institution’s growth and success. Candidates with relevant experience and a passion for excellence are encouraged to apply for their preferred positions.
