Career Opportunities at Old Mutual – Nairobi
Old Mutual is a premium African financial services organisation with a rich heritage of over 175 years and a strong footprint across 14 African markets. With a diverse portfolio spanning Life and Savings, Asset Management, Property and Casualty, and Banking and Lending, Old Mutual is committed to delivering value-driven solutions to both retail and corporate customers. Our purpose, Championing Mutually Positive Futures Every Day, guides our mission to empower individuals and businesses while maintaining a focus on long-term sustainability, customer-centricity, and employee experience.
As we continue to strengthen our operations and expand our presence in the Kenyan market, we are pleased to announce a range of exciting career opportunities across several business units in Nairobi. These roles present a chance to join a purpose-led organisation, work with dynamic teams, and contribute to meaningful growth and transformation across the financial sector.
Below are the available positions and their respective job descriptions:
1. Business Development Officer – Pensions
Location: Nairobi
Job ID: JR-69796
The Business Development Officer – Pensions will play a key role in driving pension business growth in the corporate and retail segments. The role involves identifying new business opportunities, strengthening relationships with intermediaries, crafting proposals, and supporting product penetration strategies. The successful candidate will work closely with internal teams to ensure seamless onboarding of clients, provide advisory support to pension prospects, and continuously analyse market trends to inform sales strategies. Additional responsibilities include preparing business performance reports, supporting client training sessions, promoting compliance with regulatory requirements, and ensuring that customer experience standards are upheld throughout the pension sales cycle.
2. Fixed Term – Actuarial Data Analyst
Location: Nairobi
Job ID: JR-73804
The Actuarial Data Analyst will support actuarial functions through data extraction, validation, cleaning, and analysis. This role entails managing actuarial datasets, preparing experience analyses, participating in valuation processes, and contributing to pricing and product development activities. The Analyst will collaborate with actuarial teams to ensure accurate and timely reporting, assist in modelling exercises, and support the automation of actuarial processes. The role also includes reconciling data discrepancies, preparing dashboards, and ensuring the integrity of data flows used in risk assessment, reserving, and profitability analysis.
3. Network Operations and Support Engineer
Location: Nairobi
Job ID: JR-73801
The Network Operations and Support Engineer will be responsible for monitoring, maintaining, and supporting Old Mutual’s network infrastructure. Duties involve ensuring optimal network performance, identifying and resolving faults, escalating unresolved issues, and supporting system upgrades. The engineer will conduct regular network health checks, manage network security protocols, and collaborate with IT teams to ensure business continuity. Additional responsibilities include configuring network devices, monitoring bandwidth usage, documenting incident resolutions, and supporting the implementation of new technologies to enhance system reliability.
4. Credit Control Officer
Location: Nairobi
Job ID: JR-73799
The Credit Control Officer will manage premium collections, follow up on outstanding payments, and support credit risk management processes. The role includes preparing ageing reports, liaising with clients and intermediaries to reconcile accounts, and implementing credit control measures to minimise bad debt. The officer will ensure adherence to credit policies, process adjustments or refunds, and track payment trends. They will also support internal audits, ensure accurate posting of premiums, and collaborate with finance teams to enhance credit resolution efficiency.
5. Growth Manager – Thrive
Location: Nairobi
Job ID: JR-73253
The Growth Manager – Thrive will lead expansion initiatives for the Thrive business line by designing and executing growth strategies that drive user acquisition, retention, and overall business performance. Responsibilities include managing market research efforts, analysing customer journeys, identifying opportunities for product enhancements, and partnering with cross-functional teams to deliver growth-driven projects. The manager will track key metrics, evaluate campaign performance, and lead innovation initiatives that strengthen market positioning. The role further requires strategic engagement with internal and external stakeholders to support Thrive’s long-term scaling.
6. Business Development Officer – Health Corporate Sales
Location: Nairobi
Job ID: JR-73646
This role is responsible for generating health insurance business from corporate clients. The Business Development Officer – Health Corporate Sales will prospect and acquire new corporate accounts, manage renewals, conduct client presentations, and design customised proposals based on corporate needs. The officer will maintain strong relationships with decision-makers, monitor market trends, and support the design of go-to-market strategies. They will also coordinate with underwriting, operations, and customer service teams to ensure smooth onboarding and service delivery while providing timely reports on pipeline performance.
7. Manager Payments
Location: Nairobi
Job ID: JR-72495
The Manager Payments will oversee the payments function to ensure efficiency, accuracy, and compliance in the processing of payment transactions. Responsibilities include managing payment systems, reconciling payment operations, maintaining internal controls, and driving automation initiatives. The manager will coordinate with bank partners, ensure adherence to regulatory requirements, resolve payment-related escalations, and optimise payment workflows. They will also analyse transaction trends, prepare operational reports, and contribute to payment strategy development.
8. Manager Payments (FMB)
Location: Nairobi
Job ID: JR-72511
The Manager Payments (FMB) will manage payment operations for the FMB segment, ensuring that all financial transactions are executed accurately and efficiently. The role includes overseeing payment processing teams, ensuring compliance with controls, managing service-level agreements, and collaborating with finance teams on reconciliation and reporting. The manager will participate in system improvements, troubleshoot payment errors, coordinate with internal stakeholders to maintain seamless payment operations, and support audits through accurate documentation.
