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Key Responsibilities
1. Sales Achievement & Market Growth
- Consistently meet and exceed sales targets, including generating enquiries and taking orders.
- Achieve product-wise and profile-wise sales objectives, ensuring an optimal product mix, including new product uptake.
- Promote products through strategic initiatives such as roadshows and customer contact programs at retail outlets.
- Secure orders from distributors and retailers while ensuring timely payment collection in line with monthly plans.
- Identify, recruit, and retain credible dealers/stockists within assigned territories.
- Assess regional sales potential and develop actionable plans to maximize opportunities.
- Support product campaigns and promotions to ensure customer access to accurate product information at points of purchase.
2. Area Branding & Visibility
- Ensure availability, distribution, and optimal utilization of POS materials across all outlets.
- Recommend strategic locations for wall branding, billboards, and other visibility initiatives.
3. Customer Relationship Management
- Ensure timely and accurate delivery of customer orders.
- Address and resolve customer complaints promptly, and provide effective feedback and follow-up.
- Conduct regular customer visits and execute over-the-counter activation activities to strengthen customer engagement.
4. Market Intelligence Reporting
- Provided timely and accurate sales and marketing intelligence through routine customer interactions and market visits.
5. Competitive Strategy Execution
- Establish and maintain a clear competitive advantage to safeguard and grow market share.
6. Credit Management & Compliance
- Ensure all customer accounts operate within approved credit limits and adhere to required credit formalities, including personal guarantee documentation.
- Conduct account reconciliations within the stipulated timelines to maintain accurate financial records.
Requirements
Qualifications required:
- Minimum academic qualification: Bachelor’s Degree in a relevant field
- Qualifications as an added advantage: Diploma in Sales & Marketing
- Professional registration:
Experience required:
- General work experience (years): 5 years
- Specific to the position (level/discipline/years): 3 years
- Industry:
Key competencies and skills:
- Analytical skills
- Planning & organizing skills
- Conflict resolution skills
- Effective communication skills
Language requirements:
- English
- Kiswahili
Computer literacy:
- Microsoft Office packages
- ERP systems – SAP
Personality profile:
- Positive
- Employee-centric
- Fast-paced and prompt
- Achievement oriented
- Energetic and Enthusiastic
- Self motivated
- Focused
- High level of integrity
Work Level
Skilled
Job Type
Permanent
Salary
Market Related
EE Position
No
Location
Kenya
