Career Opportunities at Absa Bank Kenya
Absa Bank Kenya is pleased to announce four exciting career opportunities across key business functions. As part of Absa Group Limited—one of Africa’s largest and most diversified financial services institutions—we are committed to empowering Africa’s tomorrow through meaningful work, innovative financial solutions, and a strong culture of inclusion and performance. With operations across 12 African countries and representative offices around the world, Absa Group is driven by the belief that everyone’s story matters.
We are seeking dynamic, ambitious, and results-driven professionals to join our team and contribute to our mission of delivering exceptional banking experiences. The available positions include Lead Generators, Communications Manager, Digital Solutions Manager, and Corporate Credit Manager. Each role offers a unique opportunity to contribute to our strategic growth while advancing your career within a global and forward-thinking organization.
1. Lead Generators
Location: Queensway House
Posting Date: Posted Yesterday
Job Description
The Lead Generator role is designed for individuals who excel in customer engagement, relationship building, and frontline sales support. As a Lead Generator, you will play a critical role in driving customer acquisition, initiating sales conversations, and generating qualified leads for various banking products.
Key Responsibilities:
- Proactively identify potential customers through field outreach, referrals, activations, and in-branch engagements.
- Initiate conversations to understand customer needs and match them to appropriate banking products.
- Generate high-quality leads and hand them over to sales or branch teams for follow-up and conversion.
- Maintain accurate records of customer interactions and leads generated.
- Support promotional activities, market storms, and portfolio activation campaigns.
- Deliver excellent customer experience during first contact to build trust and interest in Absa products.
- Work closely with supervisors and sales managers to achieve daily, weekly, and monthly lead-generation targets.
- Provide feedback on customer trends, competitive activity, and field challenges to help improve sales strategies.
- Uphold Absa’s brand standards, professionalism, and compliance requirements during all interactions.
2. Communications Manager
Remote Type: Hybrid
Location: Absa Headquarters (KE)
Posting Date: Posted 7 Days Ago
Job Description
The Communications Manager plays a vital role in shaping Absa Kenya’s internal and external communication strategies. This role requires a creative storyteller, strategic thinker, and brand ambassador capable of driving communication initiatives that support business priorities and enhance stakeholder engagement.
Key Responsibilities:
- Develop and execute communication strategies that promote Absa’s brand, values, and business initiatives.
- Lead the creation, editing, and distribution of content for internal communications, media releases, corporate statements, and stakeholder briefings.
- Develop messaging frameworks for business leaders and support them in public engagements and internal updates.
- Manage media relations, coordinate press interactions, and monitor coverage to protect and enhance Absa’s reputation.
- Oversee digital communication channels such as internal portals, newsletters, intranet pages, and corporate social media accounts (where applicable).
- Support crisis communication planning and response to ensure effective reputation management.
- Collaborate with cross-functional teams to ensure communication alignment across the organization.
- Track communication performance, including reach, engagement, message clarity, and stakeholder feedback.
- Manage corporate events, internal campaigns, and employee-engagement activities that reinforce culture and business priorities.
3. Digital Solutions Manager
Remote Type: Hybrid
Location: Bishops Gate
Posting Date: Posted 7 Days Ago
Job Description
The Digital Solutions Manager leads the design, development, and implementation of innovative digital products and experiences for customers. This role requires deep understanding of digital banking, customer journeys, and emerging technologies that drive efficiency and customer satisfaction.
Key Responsibilities:
- Drive the digital product roadmap and oversee end-to-end development of digital banking solutions.
- Lead the design of seamless, intuitive, and secure customer digital journeys across mobile, online banking, and self-service channels.
- Collaborate with IT, product, risk, and business teams to deliver scalable digital capabilities.
- Analyze customer behavior, digital adoption rates, and market trends to recommend product enhancements.
- Identify opportunities to automate processes, reduce friction, and improve digital service accessibility.
- Ensure digital platforms meet regulatory, security, and compliance requirements.
- Coordinate testing, rollout, and optimization of new digital features.
- Support digital sales strategies and ensure products align with customer needs and business priorities.
- Engage with external partners, fintechs, and vendors to explore digital innovation opportunities.
- Prepare and present regular performance reports highlighting usage, system stability, customer feedback, and enhancement opportunities.
4. Corporate Credit Manager
Remote Type: Hybrid
Location: Absa Headquarters (KE)
Posting Date: Posted 7 Days Ago
Job Description
The Corporate Credit Manager is responsible for credit evaluation, risk assessment, and portfolio monitoring for corporate banking clients. The role ensures high-quality lending decisions that support business growth while safeguarding the bank’s credit risk appetite.
Key Responsibilities:
- Review and assess credit applications for corporate clients to determine financial viability and risk levels.
- Conduct in-depth financial, industry, and market analysis to support credit recommendations.
- Prepare comprehensive credit appraisal reports with clear risk identification and mitigation strategies.
- Collaborate with relationship managers to structure appropriate credit solutions aligned with client needs and bank policies.
- Monitor performance of existing corporate credit portfolios to identify early warning signs of deterioration.
- Ensure adherence to credit policies, regulatory guidelines, and risk-management standards.
- Participate in credit committees, presenting accurate and compelling credit assessments.
- Support development of risk-mitigation tools, lending frameworks, and credit-monitoring mechanisms.
- Provide guidance to frontline teams on credit documentation, compliance, and appropriate product structures.
- Engage in periodic portfolio reviews, stress testing, and scenario analysis.
About Absa Group
Absa Group Limited is a leading Pan-African financial services organization listed on the Johannesburg Stock Exchange. We offer a broad range of financial solutions in personal banking, corporate and investment banking, business banking, wealth management, and insurance. Our footprint includes majority-owned banks in 10 African countries, insurance businesses in five countries, and additional representative and support offices globally.
Absa is powered by strong values, innovative spirit, customer-centered culture, and a commitment to creating mutually positive futures every day.
