The Communications Authority of Kenya (CA), the regulatory agency mandated to oversee the ICT sector in Kenya, has announced a major nationwide recruitment drive aimed at strengthening its regulatory, operational, and strategic functions. As the central institution responsible for regulating telecommunications, broadcasting, cybersecurity, e-commerce, multimedia, postal, and courier services, the Authority plays a vital role in shaping the digital future of Kenya.
With additional responsibilities that include managing the country’s numbering and frequency spectrum resources, administering the Universal Service Fund (USF), enforcing sector compliance, and protecting the rights and interests of ICT consumers, the Authority is seeking competent, proactive, and self-driven professionals to join its diverse teams. This recruitment targets both technical and administrative cadres, including senior-level leadership roles and entry-level positions, reflecting CA’s commitment to institutional growth and sector excellence.
Applicants are invited to apply for the positions listed below. Each role summary outlines key duties and expectations aligned with CA’s strategic mandate.
Job Opportunities
Kenya’s ICT sector continues to expand rapidly, driven by innovations in broadband infrastructure, digital payments, cybersecurity frameworks, mobile penetration, and e-commerce growth. The Communications Authority of Kenya (CA) remains at the center of this transformation by regulating the sector, promoting fair competition, protecting consumers, and enabling an inclusive digital ecosystem.
To meet the demands of a dynamic industry and strengthen institutional performance, CA is inviting qualified Kenyan citizens to apply for a wide range of positions across administrative, legal, technical, financial, cybersecurity, spectrum management, project development, and strategic leadership functions. The following sections provide comprehensive job descriptions for each advertised role.
Vacancies and Detailed Job Descriptions
1. Office Assistant III
The Office Assistant III will support office operations by facilitating cleanliness, organization, and general support services. The role includes handling clerical tasks, maintaining office hygiene, ensuring availability of office supplies, and offering logistical support across departments. The position contributes to operational efficiency and smooth administrative functioning within the organization.
2. Administration Officer II – Insurance
The Administration Officer II (Insurance) will provide administrative support in insurance-related matters, facilitate the management of corporate insurance policies, and support renewal, claims processing, documentation, and compliance. The officer will liaise with insurance service providers, maintain accurate records, assist departments with insurance queries, and contribute to organizational risk mitigation efforts.
3. Administration Officer II – Property Management
This role focuses on managing CA’s real estate portfolio, office premises, residential properties, and related facilities. The officer will support property maintenance planning, tenancy or occupancy management, repairs and renovations coordination, and documentation of asset status. The position ensures CA properties remain in optimal condition, compliant with safety standards, and aligned with organizational needs.
4. Officer II – Cyber Investigations and Forensics
The Officer II (Cyber Investigations & Forensics) will support digital investigations, forensic analysis, cyber threat tracking, and evidence handling in line with cybersecurity regulations. The role includes analyzing digital artefacts, collecting forensic evidence, supporting cybercrime case investigations, preparing reports, and collaborating with law enforcement agencies. This position strengthens national cyber resilience and regulatory enforcement.
5. Officer II – Standards & Numbering
This position supports the development and implementation of ICT standards, numbering frameworks, and regulatory guidelines. The officer will engage in numbering plan administration, compliance monitoring, and technical evaluations. Additional duties include supporting the creation and enforcement of sector standards and assisting in resource allocation to operators.
6. Officer II – Frequency Monitoring & Compliance
The Officer II will be responsible for monitoring radio frequency spectrum usage, identifying unauthorized usage, supporting enforcement actions, and compiling compliance reports. The role includes conducting field inspections, operating monitoring equipment, detecting interference issues, and working closely with spectrum management teams to ensure adherence to regulatory requirements.
7. Officer II – Frequency Planning & Licensing
This position supports frequency planning, coordination, and licensing processes. The officer will assist in processing license applications, determining frequency requirements, conducting technical assessments, and supporting efficient spectrum allocation. Duties include data analysis, reviewing applications against regulatory frameworks, and supporting national frequency planning initiatives.
8. Officer II – Broadcasting Licensing
The Officer II (Broadcasting Licensing) will facilitate the licensing of broadcasting and multimedia service providers. Responsibilities include processing applications, conducting eligibility assessments, preparing licensing reports, monitoring compliance with broadcasting regulations, and contributing to sector development. The role ensures that broadcasters meet legal and technical standards.
9. Legal Officer II – Commercial Services
This position offers legal support in commercial transactions, contract drafting, legal compliance, and advisory functions. The Legal Officer will assist in preparing commercial agreements, reviewing documentation, supporting procurement processes, and advising on commercial risks. The role supports CA in ensuring legally sound commercial engagements.
10. Legal Officer II – Litigation
The Legal Officer II (Litigation) will assist in managing legal disputes, coordinating with external counsel, preparing legal briefs, maintaining case files, and representing the Authority in legal proceedings when required. The role includes supporting dispute resolution, drafting litigation documents, and ensuring CA’s legal interests are protected.
11. Legal Officer II – Governance & Regulatory Affairs
This role involves advising on governance frameworks, regulatory compliance, and policy development. Responsibilities include reviewing laws and regulations affecting CA, drafting regulatory proposals, supporting governance processes, ensuring institutional compliance with legal frameworks, and facilitating policy interpretation for internal teams.
12. Officer II – Telecoms Inspection and Compliance (Regional Office)
The Officer II will conduct technical inspections, monitor telecommunications services, enforce regulatory compliance at the regional level, and address consumer complaints. Duties include field inspections, assessing quality of service parameters, verifying license adherence, preparing technical reports, and supporting regional regulatory initiatives.
13. Officer II – Project Development
This position contributes to project planning, implementation, monitoring, and reporting. Responsibilities include preparing project documentation, supporting feasibility assessments, tracking project progress, coordinating with stakeholders, and ensuring alignment with CA’s strategic objectives. The officer supports effective project lifecycle management across departments.
14. Senior Administration Officer – Security
The Senior Administration Officer (Security) will oversee security operations across CA premises. Duties include supervising security staff, implementing security policies, coordinating access control systems, managing security incidents, and ensuring the safety of assets, personnel, and visitors. The role also includes liaising with security service providers and enforcement agencies.
15. Senior Officer – Organizational Development
This position supports organizational development strategies including change management, performance improvement initiatives, staff culture programs, and capacity-building frameworks. The role involves conducting organizational assessments, supporting talent development, developing productivity enhancement programs, and ensuring alignment of people systems with CA’s strategic direction.
16. Principal Officer – Administration
The Principal Officer (Administration) will oversee administrative operations, coordinate resource distribution, supervise administrative staff, and enhance service delivery mechanisms. Tasks include policy implementation, workflow coordination, office logistics oversight, and ensuring smooth operations across administrative functions. This senior role ensures consistent and efficient administrative support across the organization.
17. Deputy Director – Planning and Project Management
This senior leadership role provides direction in project planning, coordination, monitoring, and execution. Responsibilities include strategic planning, resource allocation, overseeing project lifecycles, developing project governance structures, and guiding multi-departmental initiatives. The position ensures successful project delivery aligned with CA’s overarching goals and national ICT sector priorities.
18. Deputy Director – Consumer Protection & Empowerment
The Deputy Director will lead strategies for consumer rights protection, empowerment programs, market surveillance, and compliance enforcement. Responsibilities include developing consumer education initiatives, overseeing complaint resolution processes, monitoring market practices, and ensuring consumer welfare in the ICT sector. The role contributes to a fair, transparent, and consumer-friendly digital market environment.
19. Deputy Director – Expenditure & Treasury Management
This position oversees financial planning, expenditure controls, treasury operations, cash management, and financial reporting. Key duties include supervising budgeting processes, ensuring adherence to financial regulations, managing treasury activities, coordinating payments, and implementing financial control mechanisms. The role ensures prudent utilization of financial resources.
20. Director – Finance & Accounts
The Director (Finance & Accounts) provides overall strategic leadership in financial management, accounting operations, investment planning, and financial compliance. Responsibilities include developing financial strategies, overseeing budgeting and reporting, ensuring audit readiness, enhancing financial controls, and guiding financial decision-making across the Authority. This executive role ensures financial stability and accountability.
21. Director – Competition Management, Consumer Protection and Corporate Communications
This high-level role ensures effective sector competition oversight, consumer protection policies, and corporate communications strategies. Responsibilities include managing market competition frameworks, guiding consumer protection programs, overseeing public communications, enhancing stakeholder engagement, and supporting sector transparency. The director provides leadership that shapes market fairness and public trust.
22. Director – Universal Service Fund (USF)
The Director (USF) will lead strategies for extending ICT access to underserved areas, administering the Universal Service Fund, evaluating funding proposals, monitoring funded projects, and ensuring equitable digital inclusion. The role includes policy development, stakeholder coordination, financial oversight of USF investments, and promoting ICT services to marginalized communities.
Application Requirements
All applicants must submit:
- A signed cover letter
- A detailed curriculum vitae (CV) with contacts for three referees
- A copy of their National Identity Card
- Copies of relevant academic and professional certificates
Shortlisted candidates will later be required to present:
i. Tax Compliance Certificate (KRA)
ii. HELB Clearance Certificate
iii. DCI Certificate of Good Conduct
iv. EACC Self-Declaration Form (duly filled and stamped)
v. CRB Clearance Certificate
Canvassing in any form results in automatic disqualification.
Application Method
Interested applicants should submit their applications through the official CA recruitment portal:
https://careers.ca.go.ke/OA_HTML/IrcVisitor.jsp
Deadline: 22nd December 2025 at 5.00 PM (EAT)
Only shortlisted candidates will be contacted.
Address applications to:
Director General
Communications Authority of Kenya
P.O. Box 14448
Nairobi 00800
The Authority is an equal opportunity employer and encourages applications from qualified Kenyans, including persons living with disabilities.
Apply Now
APPLICATION PROCESS
Interested and qualified candidates are invited to submit their applications, including a Cover letter, detailed CV, and contact information for three professional references via the link: https://careers.ca.go.ke/OA_HTML/IrcVisitor.jsp on or before 22nd December 2025 at 5.00 P.M, East Africa Time (EAT).
