A leading organization in the telecommunications and digital services space is seeking to strengthen its technical, engineering, and systems capabilities through the recruitment of highly skilled professionals across several critical functions. These roles are designed to support the organization’s ongoing transformation initiatives, enhance service reliability, improve system resilience, and drive innovation across enterprise platforms and network operations. The opportunities span cyber security automation, regional network operations, digital service monitoring, and enterprise systems development.
This hiring advert presents multiple open positions, each offering a chance to contribute to large-scale, mission-critical systems within a structured and performance-driven environment. The organization operates complex digital and network ecosystems that require deep technical expertise, strong collaboration across teams, and a commitment to operational excellence. Successful candidates will work within established governance frameworks while also contributing to continuous improvement, automation, and modernization efforts.
The roles outlined below are suited for professionals who can operate effectively in structured environments, manage technical complexity, and deliver results aligned with organizational objectives. Each position has distinct responsibilities and reporting lines, and all roles are open until the specified closing dates. This advert is intended for publication on a third-party job board and is structured to provide clarity, transparency, and detailed role expectations.
Available Positions
- Principal Cyber Security Automation Architect
Closes on 27 January 2026 - BSS Engineer (Greater Western)
Closes on 27 January 2026 - Engineer – Digital Services (Service Operations Center)
Closes on 28 January 2026 - Enterprise System Developer
Closes on 28 January 2026
Each role is described in detail below.
Principal Cyber Security Automation Architect
Reporting to the Senior Manager, Cyber Strategy and Engineering, the Principal Cyber Security Automation Architect is a senior technical role responsible for driving the design, development, and implementation of automated cyber security solutions across the organization’s digital and network environments. The position plays a central role in shaping cyber security automation strategy and ensuring that security controls are scalable, efficient, and aligned with evolving threat landscapes.
The role holder will lead the architecture and integration of security automation platforms, tools, and workflows. This includes defining automation use cases, mapping security processes for automation, and ensuring seamless integration with existing security operations, enterprise systems, and network infrastructure. The position requires close collaboration with cyber security operations, IT, network engineering, and enterprise architecture teams to ensure consistency and alignment across the organization.
Key duties and responsibilities include designing end-to-end cyber security automation architectures that support threat detection, incident response, vulnerability management, and compliance monitoring. The role holder will evaluate and recommend automation technologies, frameworks, and tools that enhance security efficiency while reducing manual intervention. This includes overseeing the development of scripts, playbooks, and workflows that automate repetitive and high-volume security tasks.
The Principal Cyber Security Automation Architect will also be responsible for ensuring that automation solutions adhere to security standards, policies, and regulatory requirements. This involves defining security controls within automated workflows, conducting design reviews, and supporting audits or assessments related to cyber security automation. The role holder will provide technical leadership and guidance to engineering teams involved in automation initiatives.
Another core responsibility is driving continuous improvement in cyber security operations through automation and orchestration. The role holder will analyze current security processes, identify gaps or inefficiencies, and propose automation enhancements to improve response times, accuracy, and overall security posture. This includes contributing to incident post-mortems and implementing automation-driven improvements based on lessons learned.
The position also involves stakeholder engagement at both technical and management levels. The role holder will communicate automation strategies, progress, and outcomes to senior management, ensuring visibility of value delivered through automation initiatives. Documentation of architectures, designs, and operating models will be maintained to support knowledge transfer and operational sustainability.
This role requires a high level of accountability, as automation solutions directly impact the organization’s ability to prevent, detect, and respond to cyber threats. The Principal Cyber Security Automation Architect is expected to remain current with emerging cyber threats, automation trends, and industry best practices, applying this knowledge to enhance the organization’s cyber resilience.
BSS Engineer (Greater Western)
Reporting to the Manager, Regional Networks Implementation and Operations, the BSS Engineer (Greater Western) is responsible for supporting the implementation, operation, and maintenance of Business Support Systems within the assigned regional network area. The role focuses on ensuring that BSS platforms effectively support service delivery, billing, customer management, and operational processes within the region.
The position holder will be involved in the deployment and configuration of BSS solutions to support new services, system enhancements, and regional network initiatives. This includes working closely with network operations, IT teams, and external vendors to ensure that BSS components are correctly integrated with network and enterprise systems.
Key responsibilities include monitoring the performance and availability of BSS platforms within the Greater Western region. The role holder will identify system issues, perform root cause analysis, and coordinate resolution activities to minimize service disruption. This includes supporting incident management processes and participating in planned maintenance activities.
The BSS Engineer will also support system upgrades, patches, and configuration changes, ensuring that changes are implemented in line with established change management procedures. This involves testing changes prior to deployment, validating system functionality post-implementation, and documenting outcomes for operational reference.
Another important aspect of the role is supporting data integrity and system accuracy across BSS platforms. The role holder will investigate discrepancies related to billing, provisioning, or customer data, working with relevant teams to resolve issues and prevent recurrence. This contributes directly to customer satisfaction and revenue assurance.
The position requires regular interaction with regional operations teams to understand operational challenges and system requirements. The BSS Engineer will provide technical support and guidance to ensure that BSS platforms effectively support day-to-day operations and service delivery objectives.
The role holder will also contribute to continuous improvement initiatives by identifying opportunities to optimize BSS processes, improve system performance, and enhance system reliability. This includes participating in regional projects aimed at expanding network capabilities or introducing new services.
This role is operationally focused and requires a strong understanding of how BSS platforms support network and customer operations at a regional level. The BSS Engineer plays a key role in ensuring stable, efficient, and reliable system performance across the Greater Western region.
Engineer – Digital Services (Service Operations Center)
Reporting to the Team Manager – SOC Digital Services, the Engineer – Digital Services is responsible for monitoring, supporting, and maintaining digital services within the Service Operations Center environment. The role focuses on ensuring the availability, performance, and reliability of digital platforms and services used by customers and internal stakeholders.
The position holder will be tasked with real-time monitoring of digital services, using established tools and dashboards to detect service degradation, outages, or anomalies. The role requires prompt identification of incidents and effective coordination of response activities to restore services within agreed timelines.
Key duties include managing incidents related to digital services, from initial detection through to resolution. This involves logging incidents, performing initial diagnostics, escalating issues to relevant technical teams, and tracking progress until closure. The role holder will ensure that incidents are documented accurately and that post-incident reports are completed where required.
The Engineer – Digital Services will also support service request fulfillment and routine operational tasks within the SOC. This includes executing standard operating procedures, performing health checks, and supporting scheduled maintenance activities. The role requires adherence to established operational processes and service management frameworks.
Another core responsibility is performance monitoring and analysis. The role holder will analyze service performance metrics, identify trends or recurring issues, and contribute to proactive measures aimed at improving service stability. This may involve recommending configuration changes, process improvements, or system enhancements.
The position requires close collaboration with application support teams, network operations, cyber security, and enterprise systems teams. Effective communication and coordination are essential to ensure timely resolution of issues and alignment across technical domains.
The Engineer – Digital Services will also contribute to knowledge management within the SOC by documenting procedures, known issues, and workarounds. This supports operational efficiency and consistency, particularly during shift handovers or when onboarding new team members.
This role operates in a structured, shift-based environment and requires attention to detail, strong problem-solving skills, and the ability to perform under pressure. The Engineer – Digital Services plays a critical role in maintaining the quality and reliability of digital services delivered to users.
Enterprise System Developer
Reporting to the Manager – Enterprise Systems Planning and Delivery, the Enterprise System Developer is responsible for the design, development, enhancement, and support of enterprise-level systems that support core business processes. The role focuses on delivering robust, scalable, and maintainable system solutions aligned with organizational requirements.
The position holder will be primarily responsible for developing and maintaining enterprise applications and system integrations. This includes translating business requirements into technical solutions, designing system components, and developing code that meets functional and performance expectations.
Key responsibilities include participating in system planning and design activities, contributing to architecture discussions, and ensuring that developed solutions align with enterprise standards and integration frameworks. The role holder will work closely with business analysts, system architects, and other developers throughout the system development lifecycle.
The Enterprise System Developer will be involved in testing activities, including unit testing, system testing, and support for user acceptance testing. This ensures that developed solutions meet quality standards and perform as intended in production environments.
Another important aspect of the role is system support and maintenance. The role holder will investigate and resolve system issues, implement enhancements, and support system upgrades. This includes analyzing defects, identifying root causes, and implementing fixes in line with change management processes.
The position also requires the creation and maintenance of technical documentation, including system designs, integration specifications, and support guides. This documentation supports system sustainability and knowledge transfer within the team.
The Enterprise System Developer will contribute to continuous improvement by identifying opportunities to enhance system performance, reliability, and usability. This may involve refactoring existing components, optimizing integrations, or adopting improved development practices.
This role requires collaboration across multiple teams and stakeholders, including IT operations, cyber security, and business units. The Enterprise System Developer plays a key role in ensuring that enterprise systems effectively support business operations and strategic objectives.
Application Information
All positions listed in this advert are open until their respective closing dates. Interested candidates are encouraged to review the role descriptions carefully to understand the scope, responsibilities, and reporting structures associated with each position. Applications will be reviewed in line with organizational recruitment processes, and only shortlisted candidates may be contacted for further engagement.
This job advert is intended for use on a third-party job board and provides a comprehensive overview of the available opportunities without additional promotional content.
