A large, established financial services institution is undertaking a strategic recruitment exercise to strengthen key leadership and management functions across its corporate banking, digital banking, payments, risk management, and technology divisions. The organization operates within a complex and fast-evolving financial ecosystem, serving a broad range of corporate, institutional, and retail-linked channels through structured banking products, digital platforms, and transaction-based services.
As part of its continued focus on operational resilience, innovation, and risk governance, the institution is seeking experienced professionals to fill several senior and managerial roles. These positions span corporate credit oversight, mobile and card-based banking, money transfer services, agent banking, transaction card infrastructure, cybersecurity, and operational risk management.
Each role plays a distinct and critical part in ensuring the organization’s ability to deliver secure, compliant, and efficient financial services. The positions require individuals who can operate within structured governance environments, manage complex portfolios or systems, and contribute to strategic objectives through disciplined execution and collaboration.
This job advert provides a detailed overview of each available position, outlining the scope of responsibilities and the functional expectations associated with each role. It is intended to support informed applications and alignment between prospective candidates and organizational needs.
Senior Manager, Corporate Credit
Role Overview
The Senior Manager, Corporate Credit is responsible for overseeing corporate credit activities, with a focus on credit assessment, portfolio oversight, and adherence to internal credit frameworks. The role supports the organization’s corporate lending activities by ensuring that credit decisions are consistent, well-documented, and aligned with approved policies and risk appetite.
This position operates at a senior management level and works closely with relationship management teams, credit risk functions, and internal committees. The role provides both oversight and guidance on complex credit matters and contributes to the overall stability and quality of the corporate credit portfolio.
Key Responsibilities
The Senior Manager, Corporate Credit oversees the review and evaluation of corporate credit proposals, ensuring that risk assessments are comprehensive and aligned with internal standards.
The role supports the development and implementation of corporate credit policies, procedures, and guidelines, ensuring consistent application across business units.
The position monitors the performance of the corporate credit portfolio, identifying trends, emerging risks, and areas requiring closer oversight.
The role provides guidance to internal teams on credit structuring, risk mitigation, and exposure management.
The Senior Manager contributes to internal credit committees by presenting analyses, highlighting key risk considerations, and supporting informed decision-making.
The role ensures timely escalation of credit concerns and supports remediation strategies where required.
Head, Corporate Credit
Role Overview
The Head, Corporate Credit holds overall responsibility for the governance, oversight, and strategic direction of the corporate credit function. This role ensures that corporate credit activities support business growth while maintaining strong risk discipline and compliance with regulatory and internal requirements.
The position operates at a senior leadership level and plays a central role in shaping credit culture, decision-making standards, and portfolio management practices.
Key Responsibilities
The Head, Corporate Credit sets strategic direction for corporate credit management, aligning credit activities with organizational objectives and risk appetite.
The role oversees credit approval frameworks, delegated authorities, and governance structures related to corporate lending.
The position monitors aggregate portfolio performance and concentration risks, providing regular updates to senior management and relevant committees.
The role leads engagement with internal and external stakeholders on credit-related matters, including audits and regulatory reviews.
The Head, Corporate Credit ensures that credit policies and procedures remain current and responsive to changes in the operating environment.
The role supports leadership development within the corporate credit function and promotes consistent application of credit standards.
Senior Manager, Mobile Banking
Role Overview
The Senior Manager, Mobile Banking is responsible for overseeing the strategy, performance, and ongoing development of mobile banking channels. The role focuses on ensuring reliable service delivery, product enhancement, and alignment with broader digital banking objectives.
This position plays a key role in supporting customer engagement through mobile platforms while ensuring operational stability and compliance.
Key Responsibilities
The Senior Manager, Mobile Banking oversees the performance and availability of mobile banking platforms, ensuring consistent service delivery.
The role coordinates mobile banking product enhancements, updates, and feature rollouts in collaboration with technology and operations teams.
The position monitors transaction volumes, user activity, and service performance metrics to support informed decision-making.
The role ensures compliance with internal controls, regulatory expectations, and security requirements related to mobile banking services.
The Senior Manager supports issue resolution, incident management, and customer experience improvement initiatives.
Senior Manager, Card Business
Role Overview
The Senior Manager, Card Business is responsible for managing the performance and development of the organization’s card products, including debit, credit, and prepaid offerings. The role focuses on business growth, operational efficiency, and lifecycle management of card products.
Key Responsibilities
The Senior Manager, Card Business oversees card product performance, transaction activity, and revenue trends.
The role supports the development and execution of card business strategies aligned with organizational objectives.
The position manages relationships with internal and external stakeholders involved in card issuance, processing, and settlement.
The role ensures operational compliance, effective dispute management, and service quality across card channels.
The Senior Manager monitors market trends and supports enhancements to card propositions and usage.
Relationship Manager, Money Transfer Services
Role Overview
The Relationship Manager, Money Transfer Services manages relationships with partners, agents, and institutional clients involved in money transfer operations. The role focuses on maintaining service reliability, transaction growth, and partner engagement.
Key Responsibilities
The Relationship Manager serves as the primary contact for assigned money transfer partners and clients.
The role supports onboarding, performance monitoring, and issue resolution related to money transfer services.
The position tracks transaction volumes and service quality metrics.
The role collaborates with internal teams to ensure compliance and operational efficiency.
Relationship Manager, Agent Banking
Role Overview
The Relationship Manager, Agent Banking is responsible for managing relationships with agent banking partners and overseeing agent network performance.
Key Responsibilities
The Relationship Manager supports agent onboarding, training coordination, and performance monitoring.
The role addresses operational issues and supports service quality improvements.
The position ensures adherence to agent banking policies and procedures.
The role provides regular updates on agent network performance.
Manager, Transaction Cards & ATMs
Role Overview
The Manager, Transaction Cards & ATMs oversees the operation and performance of transaction card infrastructure and ATM networks.
Key Responsibilities
The Manager ensures availability and reliability of ATM and card transaction services.
The role coordinates maintenance, upgrades, and incident resolution.
The position monitors transaction performance and operational metrics.
The role ensures compliance with security and operational standards.
Cybersecurity Manager
Role Overview
The Cybersecurity Manager is responsible for overseeing cybersecurity operations, controls, and incident response activities.
Key Responsibilities
The Cybersecurity Manager monitors cybersecurity risks and threats.
The role oversees implementation of security controls and response procedures.
The position supports incident management and security awareness initiatives.
The role collaborates with internal teams to strengthen security posture.
Operational Risk Manager
Role Overview
The Operational Risk Manager oversees the identification, assessment, and management of operational risks across the organization.
Key Responsibilities
The Operational Risk Manager implements operational risk frameworks and monitoring tools.
The role supports risk assessments, incident reporting, and mitigation planning.
The position prepares operational risk reports for management review.
The role supports compliance with internal and regulatory risk requirements.
Conclusion
These roles collectively support the organization’s strategic priorities across corporate credit, digital banking, payments, risk management, and operational resilience. Each position contributes to maintaining strong governance, service reliability, and sustainable growth.
Interested candidates are encouraged to review the role descriptions carefully to ensure alignment with their experience and professional interests.
