WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.
ABOUT WFP
The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.
At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP’s values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.
To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.
WHY JOIN WFP?
- WFP is a 2020 Nobel Peace Prize Laureate.
- WFP offers a highly inclusive, diverse, and multicultural working environment.
- WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
- A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
- We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).
JOB PURPOSE:
To provide a nexus between solution development and data. This individual will ensure that digital applications are designed, developed, and maintained in a way that inherently supports reliable insights, reporting, and informed decision-making. The position embeds analytical thinking, structured information flows, and reporting capabilities into system design and implementation, ensuring that solutions deliver both operational functionality and meaningful organizational insight.
THE ROLE:
The IT Solutions & Data team which is part of the Business Transformation Unit develops and maintains digital solutions that support programme delivery, accountability, and beneficiary services within the World Food Programme in Kenya.
This position is based in Kenya and reports to Head of BTU & IT Solutions Officer.
KEY ACCOUNTABILITIES (not all-inclusive, nor exhaustive):
Application Development & Systems Support
- Design, develop, test, and maintain web and mobile applications (primarily Python-based systems).
- Develop and maintain APIs and system integrations (e.g. Kenya County Office beneficiary management system with third-party platforms like Safaricom, Equity etc).
- Support deployment, bug fixing, and enhancements for existing systems.
- Maintain technical documentation for applications and integrations.
- Collaborate with other developers and stakeholders to gather requirements and deliver solutions.
Data Management, Visualization & Continuity
- Use Tableau to design, develop, and maintain interactive dashboards that support program monitoring and management decision-making.
- Translate reporting and business requirements into actionable data visualizations and maintain standard datasets for reporting and operational follow-up.
- Manage application data structures, validation rules, and data flows across systems, including data migration activities between legacy and new systems.
- Perform routine data quality checks, cleanup, and reconciliation, and serve as the focal point for data-related system issues and user support escalations.
Reporting & Analytics
- Generate routine and ad-hoc reports from operational systems.
- Support programme and management teams with data extracts and analysis.
- Ensure data accuracy, consistency, and timeliness in reports.
- Contribute to defining basic dashboards or reporting templates where required.
- Use Tableau to design, develop, and maintain interactive dashboards that support programme monitoring and management decision-making.
User Support & Collaboration
- Provide second-line support to users for system and data-related issues.
- Work closely with field offices to resolve data discrepancies and system usage challenges.
- Support user training and refresher sessions on system use and data handling.
Governance, Security & Compliance
- Adhere to data protection, information security, and organizational IT policies.
- Support implementation of access controls, audit trails, and basic security checks.
- Flag data risks, gaps, or recurring issues to the IT Solutions Lead.
Deliverables
- Stable and well-documented application features and integrations.
- Clean, validated, and well-maintained datasets.
- Timely operational and management reports.
- Reduced data-related incidents and improved system reliability.
Reporting & Working Relationships
- Reports to: Head of IT Solutions Sub-unit.
- Works closely with developers, programme teams, field offices, and operations staff.
QUALIFICATIONS AND EXPERIENCE:
Education: University degree, preferably in information technology, computer science, or a related functional area.
Experience: Six or more years of work experience in IT support, or digital tools implementation. Experience working in a large organisation is desirable.
Desired Experiences
- Has aided IT team members in building technical skills and staying abreast of industry developments.
- Has gained knowledge of technical issues through exposure to IT operations.
Knowledge and Skills:
- Strong Python development skills and experience with databases.
- Experience with APIs, data integration, and system troubleshooting.
- Solid understanding of data quality, validation, and reporting.
- Proficiency in Tableau or similar data visualization and business intelligence tools, including dashboard design and maintenance.
- Solid understanding of data quality, validation, and reporting.
- Ability to work independently while collaborating within a small team.
- Strong analytical and problem-solving skills.
Language: Fluency in oral and written English.
WFP LEADERSHIP FRAMEWORK
WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.
Click here to access WFP Leadership Framework
REASONABLE ACCOMMODATION
WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: [email protected]
NO FEE DISCLAIMER
The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.
REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION
- All applications must be submitted exclusively through our online recruitment system. We do not accept CVs or spontaneous applications by email.
- If you experience challenges while submitting your online application, please contact us at [email protected] for technical support only.
- Please note that applications sent to this email address cannot be considered.
- We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).
- Once your profile is completed, please apply, and submit your application.
- Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
- Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time
- Only shortlisted candidates will be notified
All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.
