A leading financial services and real estate group in Kenya is currently inviting applications from experienced, high-performing, and results-oriented professionals to fill several strategic vacancies across Retail and Business Banking, Finance, Bancassurance, and Property Development divisions.
These opportunities present a platform for professionals seeking to contribute to growth, governance, commercial performance, and operational excellence within Kenya’s dynamic banking and real estate sectors. The organisation operates under strict regulatory oversight, including compliance with the Central Bank of Kenya (CBK) prudential guidelines, statutory reporting standards, and industry best practices, while maintaining a strong market presence in retail banking, SME banking, commercial banking, and property development.
The available positions include:
• Senior Manager, Card Business – Retail and Business Banking
• Manager – Regulatory Reporting – Finance
• Bancassurance Direct Sales Representative – HFBI
• Property Advisor – HFDI
• Team Leader, Property Sales (Nanyuki) – HFDI
• Site Administrator – HFDI
Each role carries clearly defined responsibilities and performance expectations aligned to business growth, customer experience, operational discipline, and regulatory compliance. Detailed job descriptions are provided below.
Senior Manager, Card Business
Department: Retail and Business Banking
The Senior Manager, Card Business is responsible for the formulation and execution of the strategic and commercial agenda for the Bank’s Cards business across Retail, SME, and Commercial segments. The role has end-to-end ownership of the cards portfolio, including credit cards, debit cards, prepaid cards, and virtual cards.
The position carries full accountability for portfolio growth, profitability, portfolio health, customer experience, and operational efficiency. The role is expected to scale card issuance and usage, optimise card economics, strengthen partnerships with card schemes and ecosystem players, and embed cards as a core payments and lending proposition within the Bank’s broader value chain.
Key Responsibilities
Strategic Leadership and Portfolio Ownership
The role holder will develop and execute a comprehensive cards strategy aligned with the Bank’s Retail and Business Banking objectives. This includes defining growth targets across customer segments, setting commercial objectives, and ensuring integration of card products into broader banking propositions.
The Senior Manager will have full portfolio ownership covering credit, debit, prepaid, and virtual cards. This includes monitoring product performance, revenue streams, cost structures, and portfolio quality metrics. The role requires oversight of key performance indicators such as card issuance growth, activation rates, transaction volumes, interchange income, interest income (for credit cards), and delinquency ratios.
Commercial Growth and Card Economics
The role is responsible for scaling card issuance and driving increased card usage across retail, SME, and commercial customers. This involves developing targeted acquisition campaigns, cross-selling initiatives, and product bundling strategies in collaboration with branch networks, digital banking teams, and relationship managers.
Optimising card economics forms a core component of the mandate. The role will evaluate pricing models, interchange income, merchant discount rates, fees, rewards structures, and credit card interest yields to ensure sustainable profitability while maintaining competitive market positioning.
Partnership Management and Ecosystem Development
The Senior Manager will manage relationships with card schemes, payment processors, technology partners, and ecosystem stakeholders. This includes negotiating commercial agreements, managing scheme compliance requirements, and leveraging partnerships to enhance product innovation and customer value propositions.
The role requires collaboration with fintech partners, digital wallets, merchant acquirers, and payment aggregators to strengthen the Bank’s position in the payments ecosystem and drive card adoption in both physical and digital channels.
Risk, Portfolio Health, and Compliance
Portfolio health management is a critical accountability. The role will monitor credit risk metrics, fraud trends, chargebacks, and operational losses, working closely with risk and compliance functions to maintain prudent risk levels.
The Senior Manager will ensure that all card products comply with internal policies, regulatory guidelines, and industry standards, while maintaining strong reporting frameworks and governance controls.
Customer Experience and Operational Efficiency
The role will drive improvements in customer journey, onboarding processes, dispute resolution, and service turnaround times. Operational efficiency initiatives will focus on cost optimisation, process automation, and digital enablement.
The Senior Manager is expected to position the cards business as a central payments and lending proposition within the Bank’s value chain, ensuring alignment with digital transformation strategies.
Manager – Regulatory Reporting
Department: Finance
The Manager – Regulatory Reporting is responsible for execution excellence in regulatory reporting. The role involves the preparation, validation, and submission of all statutory and regulatory returns to the Central Bank of Kenya (CBK) and other regulators.
The role ensures accuracy, completeness, and timeliness of submissions while strengthening reporting controls and data integrity across the Bank. The position plays a key role in safeguarding regulatory compliance and financial reporting discipline.
Key Responsibilities
Preparation and Submission of Regulatory Returns
The role holder will coordinate the preparation of all required statutory and prudential returns. This includes compilation of financial data, validation of figures, reconciliation of balances, and submission within regulatory timelines.
The Manager will ensure that all returns submitted to the Central Bank of Kenya and other regulators are complete, accurate, and supported by appropriate documentation and audit trails.
Compliance with Prudential Guidelines and Frameworks
The role will monitor compliance with prudential guidelines, capital adequacy requirements, liquidity ratios, and other regulatory metrics. The Manager will interpret regulatory circulars and implement necessary reporting adjustments in response to new requirements.
The role requires collaboration with finance, risk, treasury, and IT teams to ensure consistent application of regulatory frameworks and financial reporting standards.
Reporting Controls and Data Integrity
Strengthening reporting controls is a key mandate. The Manager will implement validation checks, data reconciliation procedures, and system enhancements to reduce reporting risk and improve data reliability.
The role will support internal and external audits, respond to regulatory queries, and maintain documentation supporting reported figures.
Bancassurance Direct Sales Representative
Department: HFBI
The Bancassurance Direct Sales Representative is responsible for providing complete and appropriate insurance solutions for every customer in order to boost top-line revenue growth, customer acquisition levels, and profitability.
Key Responsibilities
Customer Acquisition and Insurance Sales
The role holder will engage prospective and existing customers to identify insurance needs and recommend suitable insurance products. The position requires proactive sales efforts, lead follow-up, and relationship management to drive policy uptake.
Revenue Growth and Profitability
The role will contribute to achieving insurance sales targets, improving cross-sell ratios, and increasing penetration of insurance products within the Bank’s customer base.
Customer Relationship Management
The Bancassurance Direct Sales Representative will ensure customers receive accurate product information, clear policy explanations, and responsive service throughout the sales process.
Property Advisor
Department: HFDI
The Property Advisor is responsible for sourcing and closing sales leads to grow the business and achieve expected sales targets for the HFDI project. The role involves end-to-end management of property sales and preparation of daily sales reports for review by the Team Sales Leader.
The Property Advisor will contribute to business growth within the real estate sector, specifically in the sale of residential and commercial plots.
Key Responsibilities
Lead Generation and Prospecting
The role holder will identify prospective buyers through referrals, marketing activations, site visits, and networking initiatives. The Property Advisor will maintain an updated pipeline of prospects and follow up consistently to drive conversions.
Sales Closing and Target Achievement
The role requires effective presentation of property offerings, negotiation with potential buyers, and closing of sales within defined timelines. Achievement of individual sales targets is a core performance measure.
Reporting and Sales Documentation
The Property Advisor will prepare daily sales reports outlining leads generated, site visits conducted, sales closed, and pipeline status. Accurate documentation and reporting to the Team Sales Leader is required.
Team Leader, Property Sales (Nanyuki)
Department: HFDI
The Team Leader, Property Sales (Nanyuki) is responsible for leading, motivating, and managing a team of Property Advisors to achieve and exceed sales targets.
This role requires a strategic thinker with a strong understanding of the real estate market and the ability to drive sales growth in a competitive environment.
Key Responsibilities
Team Leadership and Performance Management
The role holder will supervise a team of Property Advisors, set performance targets, monitor daily sales activity, and provide coaching to enhance productivity.
Sales Strategy and Market Positioning
The Team Leader will implement local sales strategies in Nanyuki, aligning with overall HFDI sales objectives. The role involves analysing market trends, competitor activity, and customer preferences to refine sales approaches.
Reporting and Accountability
The Team Leader will consolidate team sales reports, track performance against targets, and provide updates to senior management.
Site Administrator
Department: HFDI
The Site Administrator is responsible for overseeing the daily operations of the project site office. The role ensures smooth administrative functions, excellent client service, and effective coordination of site activities.
This position supports sales operations, client engagement, and administrative efficiency at the project location.
Key Responsibilities
Administrative Coordination
The role holder will manage documentation, maintain records, coordinate site appointments, and ensure the site office operates efficiently.
Client Interaction and Support
The Site Administrator will receive visitors, support client inquiries, and ensure that site visits are well coordinated.
Operational Support
The role includes supporting the sales team with administrative tasks, maintaining organised records, and ensuring compliance with internal processes.
Application Process
Interested and qualified candidates are encouraged to submit their applications through the organisation’s official careers portal.
