Madison Group, a leading diversified financial services provider in Kenya and the region, is inviting applications from suitably qualified and experienced professionals to fill several strategic positions based in Nairobi. With a strong presence in insurance, asset management, and investment services, the organization continues to strengthen its operational, legal, and distribution capabilities in response to evolving market dynamics and regulatory requirements.
The following vacancies are currently open for application:
- Legal Officer
Location: Nairobi, Kenya
Employer: Madison Group - Unit Manager (Industrial Area Branch)
Location: Nairobi, Kenya
Employer: Madison Group - Assistant Manager Business Development – Bancassurance Section
Location: Nairobi, Kenya
Employer: Madison Group
These roles are integral to enhancing governance, strengthening branch-level performance, and expanding bancassurance growth within a competitive financial services environment. Detailed job descriptions for each position are outlined below.
LEGAL OFFICER
Location: Nairobi, Kenya
Position Overview
The Legal Officer will support the organization’s legal and compliance framework by providing structured legal advisory services across business units. The role is responsible for ensuring that the Group’s operations, contracts, and strategic initiatives comply with statutory, regulatory, and internal governance requirements.
The position requires close collaboration with internal departments including underwriting, claims, finance, compliance, and business development to mitigate legal risks and safeguard the organization’s interests.
Key Responsibilities
Legal Advisory and Risk Management
The Legal Officer will provide timely and practical legal opinions on a wide range of corporate, commercial, and regulatory matters affecting the organization. The role involves reviewing and interpreting legislation, regulatory guidelines, and industry directives to ensure operational alignment.
The officer will identify legal risks within business processes and recommend mitigation strategies to prevent exposure to litigation, penalties, or reputational damage.
Contract Management and Documentation
The role includes drafting, reviewing, negotiating, and vetting contracts, memoranda of understanding, service-level agreements, and other legal instruments. The Legal Officer will ensure that contractual documentation protects the organization’s interests while maintaining compliance with applicable laws.
The officer will maintain a structured contract management system to track obligations, renewals, and key contractual milestones.
Litigation and Dispute Resolution
The Legal Officer will coordinate with external legal counsel on litigation matters, oversee case documentation, and monitor progress of court proceedings. The role requires preparing internal briefs, reviewing pleadings, and supporting alternative dispute resolution mechanisms where appropriate.
The officer will ensure accurate reporting of ongoing legal cases and associated risk exposures.
Regulatory Compliance and Governance
The position will support the implementation of corporate governance policies and regulatory compliance frameworks. The Legal Officer will liaise with regulatory bodies where necessary and ensure submission of statutory documentation within prescribed timelines.
Internal Stakeholder Engagement
The Legal Officer will provide legal training and guidance to business teams to enhance understanding of regulatory requirements and contractual obligations. The role also involves contributing to policy development and periodic review of governance frameworks.
Reporting Line
The Legal Officer will report to the Head of Legal or the Group Legal Counsel, depending on internal structure.
UNIT MANAGER (INDUSTRIAL AREA BRANCH)
Location: Nairobi, Kenya
Position Overview
The Unit Manager will be responsible for driving branch-level performance within the Industrial Area Branch. The role focuses on sales leadership, team supervision, portfolio growth, and operational oversight to achieve defined revenue and profitability targets.
The position plays a critical role in translating corporate strategy into branch-level execution while maintaining strong customer engagement and compliance standards.
Key Responsibilities
Sales Leadership and Business Growth
The Unit Manager will lead a team of sales agents or relationship officers to achieve and exceed assigned production targets. The role includes developing sales plans, monitoring daily performance metrics, and implementing corrective actions where necessary.
The manager will drive acquisition of new business, retention of existing clients, and cross-selling of insurance and related financial products.
Team Supervision and Performance Management
The Unit Manager will recruit, coach, mentor, and evaluate team members to ensure optimal productivity. The role includes conducting regular performance reviews, setting key performance indicators, and ensuring adherence to service standards.
The manager will foster a high-performance culture aligned with the organization’s values and compliance framework.
Operational Oversight and Compliance
The role includes overseeing branch operations to ensure accurate documentation, policy issuance, premium collection, and claims processing in accordance with internal controls.
The Unit Manager will ensure strict compliance with regulatory requirements, internal audit standards, and risk management protocols.
Customer Relationship Management
The manager will maintain strong relationships with corporate and individual clients within the Industrial Area and surrounding business zones. The role includes resolving escalations, handling complex customer issues, and ensuring high service standards.
Reporting Line
The Unit Manager will report to the Regional Sales Manager or Branch Manager as per the organizational structure.
ASSISTANT MANAGER BUSINESS DEVELOPMENT – BANCASSURANCE SECTION
Location: Nairobi, Kenya
Position Overview
The Assistant Manager Business Development – Bancassurance Section will support the growth and management of bancassurance partnerships. The role focuses on expanding distribution channels through banking partners, enhancing product penetration, and strengthening strategic alliances.
This position is central to driving non-traditional insurance distribution through structured collaboration with financial institutions.
Key Responsibilities
Bancassurance Strategy Implementation
The Assistant Manager will support the execution of the organization’s bancassurance growth strategy. This includes identifying opportunities for expansion within existing banking partnerships and onboarding new banking institutions where applicable.
The role involves coordinating joint marketing initiatives and ensuring alignment between insurance and banking sales teams.
Partner Relationship Management
The officer will manage day-to-day engagement with banking partners, ensuring service-level agreements are upheld and production targets are met.
The role includes conducting regular performance reviews with partner branches and resolving operational bottlenecks that may affect business growth.
Sales Performance and Revenue Growth
The Assistant Manager will track bancassurance performance metrics, analyze sales trends, and prepare management reports. The role requires developing action plans to improve product uptake and revenue generation.
The officer will provide product training and support to bank relationship officers to enhance conversion rates.
Product and Process Optimization
The role includes working closely with underwriting, operations, and IT teams to streamline bancassurance processes, improve turnaround times, and enhance customer experience.
The Assistant Manager will contribute to the development of tailored insurance solutions suitable for bank customer segments.
Compliance and Governance
The officer will ensure that bancassurance operations comply with regulatory standards and internal policies governing financial services partnerships.
Reporting Line
The Assistant Manager Business Development – Bancassurance Section will report to the Head of Business Development or Bancassurance Manager.
Application Process
Interested candidates are encouraged to visit the official Madison Group careers portal for full application details and submission guidelines.
