Reporting to the Branch Manager, the role will be responsible for the management, growth and maintenance of the branch SME Banking/ Business Banking & Personal Banking Portfolio.
Key Responsibilities:
- Maintain and grow the existing SME Banking/ & Personal Banking customers through enhanced Relationship Management.
- Achieve the set growth targets in terms of numbers and values for both SME/ & Personal Banking Liabilities and Assets.
- Grow and Maintain the Biashara Club Portfolio and grow the revenue line
- Offer superior relationship management to SME & Personal Banking Customers to achieve agreed service levels.
- Prepare SME lending business credit proposals to prudently achieve agreed business targets and facilitate timely draw down of approved facilities.
- Manage and monitor the SME / & Personal Banking Asset designated portfolio at the domicile branch for enhanced quality book.
- Participate in Retail Banking product campaigns and provide leadership for sales team in cross-selling business products.
- To cross-sell other banking products and develop value chain synergies.
The Person
For the above position, the successful applicant should have the following:
- University Degree from a recognized institution.
- At least 4 years’ General Banking experience of which one must have:
- 1-year Experience in Sales.
- 1-year Experience in Customer Service/Relationship Management.
- 1-year Experience Credit Analysis.
- Demonstrated consistent high performance in role(s) held in the last three years.
- Possess sound knowledge of bank products and ability to offer product solutions to business clients.
- Excellent communication and presentation skills.
- Excellent interpersonal and negotiation skills with the ability to network and generate new business.
- Excellent sales and client relationship skills.
- Demonstrate sound knowledge of banking business and operations
The above position is a demanding role for which the Bank will provide a competitive remuneration package to the successful candidate. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.
To be considered, your application must be received by Friday, 20th February 2026.
Qualified candidates with a disability are encouraged to apply.
Only short-listed candidates will be contacted.
