Arc Ride Careers in Nairobi, Kenya – Backend Java Engineer, Head of IT & Infrastructure, and Business Analyst Opportunities in the Transportation Sector
Arc Ride, a fast-growing player in Kenya’s transportation and mobility ecosystem, is currently recruiting for multiple mid-senior and director-level positions based in Nairobi, Kenya. As the mobility landscape continues to evolve across urban centers, Arc Ride is expanding its technical, analytical, and infrastructure leadership capabilities to support scalable, secure, and high-performance transport solutions.
These opportunities are positioned within the transportation industry and are tailored for experienced professionals seeking to contribute to digital mobility platforms, enterprise IT governance, and data-driven business transformation. The available roles include Backend Java Engineer (Mid-Senior Level), Head of IT & Infrastructure (Director Level), and Business Analyst (Mid-Senior Level).
This consolidated hiring announcement provides a detailed overview of each position, including job scope, functional responsibilities, reporting context, operational expectations, and performance focus areas. All roles are based in Nairobi, Kenya.
About Arc Ride
Arc Ride operates within the transportation and mobility sector, leveraging digital platforms, infrastructure systems, and operational analytics to enhance service delivery, safety, scalability, and customer experience. As a technology-driven transport organization, Arc Ride integrates backend engineering, IT governance, and business intelligence functions to maintain high system uptime, optimize operational workflows, and deliver efficient mobility services.
The organization continues to invest in enterprise-grade infrastructure, software development, cybersecurity resilience, and operational analytics as part of its long-term expansion strategy in Kenya and potentially across regional markets.
Available Positions
- Backend Java Engineer
Location: Nairobi, Kenya
Employment Level: Mid-Senior Level
Industry: Transportation
Role Overview
The Backend Java Engineer will be responsible for the design, development, optimization, and maintenance of server-side applications and APIs that power Arc Ride’s transportation platforms. This role sits within the technology function and plays a critical role in ensuring that backend systems are scalable, secure, and capable of supporting real-time mobility operations.
The successful candidate will contribute to building high-availability systems that process ride transactions, payment integrations, operational analytics, fleet coordination logic, and third-party system integrations.
Key Responsibilities
System Architecture and Backend Development
• Design and implement robust, scalable, and maintainable backend services using Java-based frameworks.
• Develop RESTful APIs and microservices to support mobile and web applications used by riders, drivers, and internal teams.
• Translate business requirements and functional specifications into technical solutions aligned with system architecture standards.
• Optimize backend performance to ensure low latency and high throughput in high-demand operational environments.
Database and Data Management
• Design and maintain relational and non-relational database structures to support transactional and analytical workloads.
• Implement efficient query optimization strategies to ensure system performance under increasing user demand.
• Maintain data integrity, security, and redundancy through structured data governance practices.
System Integration and Interoperability
• Integrate backend systems with third-party APIs including payment gateways, mapping services, authentication providers, and fleet management tools.
• Support internal integrations across finance, operations, and analytics platforms.
• Ensure system interoperability across microservices architecture.
Security and Compliance
• Implement authentication and authorization mechanisms in line with cybersecurity standards.
• Ensure secure handling of sensitive user and payment data.
• Participate in vulnerability assessments and remediation processes.
Testing and Deployment
• Develop unit and integration tests to ensure system stability and code quality.
• Participate in CI/CD pipelines to support automated deployment processes.
• Troubleshoot production issues and provide timely resolution.
Collaboration and Agile Delivery
• Work closely with product managers, frontend engineers, DevOps teams, and QA specialists to deliver new features.
• Participate in sprint planning, backlog grooming, and technical design discussions.
• Contribute to documentation and knowledge-sharing initiatives within the engineering team.
Performance Expectations
The Backend Java Engineer is expected to maintain high system reliability, ensure clean code standards, contribute to reduced downtime, and support continuous feature enhancement aligned with mobility platform growth objectives.
- Head of IT & Infrastructure
Location: Nairobi, Kenya
Employment Level: Director
Industry: Transportation
Role Overview
The Head of IT & Infrastructure will lead the organization’s enterprise IT strategy, infrastructure governance, cybersecurity posture, systems administration, and technology operations. This director-level position is responsible for ensuring that Arc Ride’s technical backbone supports business growth, operational efficiency, regulatory compliance, and digital transformation.
The role will oversee infrastructure planning, network architecture, cloud services management, disaster recovery planning, enterprise systems management, and IT governance frameworks.
Key Responsibilities
IT Strategy and Governance
• Develop and execute the organization’s IT strategy aligned with corporate growth and digital expansion plans.
• Establish IT governance frameworks, policies, and operational controls.
• Ensure technology investments align with scalability and long-term sustainability goals.
Infrastructure Management
• Oversee network infrastructure, cloud environments, servers, storage systems, and endpoint security.
• Ensure high availability and business continuity through redundancy planning and disaster recovery protocols.
• Monitor infrastructure performance and implement improvements to meet uptime targets.
Cybersecurity and Risk Management
• Lead cybersecurity strategy including threat monitoring, risk assessments, and incident response planning.
• Implement data protection measures and access control protocols.
• Coordinate internal audits and technology risk assessments.
Enterprise Systems Oversight
• Manage enterprise platforms including ERP systems, CRM systems, analytics tools, and operational dashboards.
• Ensure integration between core business systems and operational applications.
• Support automation initiatives that enhance operational efficiency.
Vendor and Contract Management
• Manage IT vendors, service-level agreements, and technology procurement processes.
• Evaluate and onboard new technology partners aligned with business requirements.
• Ensure cost efficiency in infrastructure spending.
Team Leadership and Development
• Lead and mentor IT, infrastructure, and support teams.
• Define performance metrics and accountability structures within the IT function.
• Foster a culture of innovation, compliance, and service excellence.
Compliance and Regulatory Alignment
• Ensure technology operations comply with relevant regulatory requirements in the transportation and data protection space.
• Maintain documentation, audit trails, and compliance reporting mechanisms.
Performance Expectations
The Head of IT & Infrastructure will be accountable for system uptime, cybersecurity resilience, infrastructure scalability, cost optimization, and operational risk mitigation across the organization’s digital ecosystem.
- Business Analyst
Location: Nairobi, Kenya
Employment Level: Mid-Senior Level
Industry: Transportation
Role Overview
The Business Analyst will bridge business operations and technology functions by analyzing data, identifying operational inefficiencies, and translating business needs into structured requirements for product and engineering teams. This role is central to performance monitoring, strategic planning, and data-driven decision-making within the transportation platform.
The Business Analyst will support cross-functional initiatives including route optimization, revenue analysis, customer experience improvements, fleet performance tracking, and operational KPI development.
Key Responsibilities
Requirements Gathering and Documentation
• Engage stakeholders across operations, finance, technology, and customer support to gather functional requirements.
• Translate business needs into structured documentation including process flows, user stories, and system specifications.
• Maintain traceability of requirements across project lifecycles.
Data Analysis and Reporting
• Analyze operational, financial, and customer data to identify trends and performance gaps.
• Develop dashboards and reports that provide actionable insights to management.
• Support forecasting, budgeting, and revenue modeling exercises.
Process Improvement and Optimization
• Map existing business processes and identify bottlenecks or inefficiencies.
• Recommend automation opportunities and workflow enhancements.
• Support implementation of process redesign initiatives.
Stakeholder Engagement
• Facilitate cross-functional meetings to align project goals and timelines.
• Act as liaison between business users and technical teams.
• Ensure clarity of deliverables and success metrics.
Project Support and Delivery
• Participate in project planning, milestone tracking, and risk identification.
• Validate system changes against documented requirements.
• Support user acceptance testing and implementation rollouts.
Performance Monitoring
• Define and track key performance indicators related to ride volumes, customer satisfaction, revenue growth, and operational efficiency.
• Provide periodic performance summaries to senior leadership.
Performance Expectations
The Business Analyst will be expected to drive clarity in requirements, enhance decision-making through analytics, and support strategic initiatives that improve efficiency and profitability within Arc Ride’s transportation operations.
Work Location
All three roles are based in Nairobi, Kenya, supporting Arc Ride’s central operations hub and technology infrastructure environment.
Industry Context
The transportation and mobility sector in Kenya is undergoing rapid digital transformation driven by platform-based services, integrated payment systems, fleet digitization, and customer-centric service models. Arc Ride’s recruitment of engineering, infrastructure leadership, and analytical expertise reflects its commitment to strengthening operational scalability and digital resilience.
Application Process
Interested candidates are encouraged to submit their applications through the designated online recruitment platform.
