Africa Merchant Assurance Company Limited (AMACO) is a well-established player in Kenya’s insurance sector, recognized for delivering reliable general insurance solutions to individuals, businesses, and institutional clients. With a strong commitment to innovation, customer satisfaction, and operational excellence, AMACO continues to strengthen its workforce by investing in emerging talent through structured internship programs.
As part of its talent development strategy, AMACO is currently seeking to recruit motivated, detail-oriented, and performance-driven Underwriting Interns to support its expanding insurance operations. This opportunity is designed for recent graduates and early-career professionals looking to build practical experience within the insurance industry, particularly in underwriting and general insurance operations.
This internship presents a unique platform for candidates to gain hands-on exposure to real-world insurance processes, develop technical competencies, and understand the dynamics of intermediary and direct insurance business transactions across multiple distribution channels.
Position Title: Underwriting Interns
Location: Kenya
Application Deadline: 22nd March 2026 at 5:00 PM
Overview of the Underwriting Internship Role
The Underwriting Internship at AMACO is structured to provide comprehensive exposure to the core functions of underwriting within general insurance operations. The selected candidates will work closely with experienced underwriting professionals, gaining insights into risk assessment, policy administration, claims coordination, and customer service delivery.
The role is designed to support both intermediary-driven and direct insurance business lines, including bancassurance, agency, brokerage, and alternative distribution channels. Interns will actively contribute to operational workflows while learning industry best practices, regulatory requirements, and internal compliance standards.
This internship is ideal for individuals seeking to establish a career in insurance underwriting, risk management, or insurance operations, offering both technical learning and professional development opportunities.
Detailed Job Description – Underwriting Interns
Support in Underwriting Operations
The interns will play a key role in supporting the underwriting team in executing day-to-day operational activities. This includes assisting in the evaluation and processing of insurance applications, ensuring that all required documentation is complete and aligned with underwriting guidelines.
They will be involved in reviewing client information, verifying policy details, and supporting the preparation of underwriting reports. Through this process, interns will gain an understanding of risk profiling and decision-making frameworks used in general insurance underwriting.
Management of Intermediary and Direct Business Transactions
A significant component of the internship involves supporting the management of insurance transactions across various distribution channels. These include bancassurance partnerships, insurance agents, brokers, and direct clients.
Interns will assist in coordinating communication between the company and intermediaries, ensuring timely processing of business submissions, endorsements, and policy updates. This exposure enables interns to understand the operational flow of insurance business from acquisition to policy servicing.
Policy Issuance and Documentation
Underwriting interns will support the issuance of insurance policies by preparing, reviewing, and processing policy documents. This includes ensuring accuracy in policy details, coverage terms, premiums, and client information.
They will also assist in maintaining organized records of issued policies, endorsements, and related documentation. This function is critical in ensuring compliance, audit readiness, and efficient retrieval of information when required.
Reconciliations and Financial Tracking
The role includes supporting reconciliation processes related to insurance transactions. Interns will assist in verifying premium payments, matching transactions with issued policies, and identifying discrepancies.
They will work closely with finance and underwriting teams to ensure accurate financial records, contributing to the integrity of the company’s accounting and reporting systems. This experience provides valuable exposure to the financial aspects of insurance operations.
Claims Processing Support
Interns will gain practical exposure to claims handling processes by supporting claims registration, documentation review, and coordination with relevant departments.
They will assist in tracking claim statuses, ensuring that required documentation is complete, and facilitating communication between clients and claims handlers. This function provides insights into the claims lifecycle and the importance of customer service in claims resolution.
Renewals Management
The internship will also involve supporting the renewal process for existing insurance policies. Interns will assist in tracking policy expiry dates, preparing renewal notices, and following up with clients and intermediaries.
They will learn how to maintain client relationships through proactive engagement and timely service delivery, which is essential for customer retention and portfolio growth.
Customer Support and Service Delivery
Providing support to customers and intermediaries is a key aspect of the role. Interns will handle inquiries, provide information on products and policies, and assist in resolving basic issues.
This function helps interns develop communication skills, customer service competencies, and a deeper understanding of client expectations within the insurance sector.
Compliance and Policy Adherence
Throughout the internship, candidates will be required to adhere to company policies, procedures, and regulatory requirements governing insurance operations.
They will support compliance checks, ensure documentation accuracy, and contribute to maintaining high standards of operational integrity. This exposure is essential for understanding risk management and regulatory compliance within the insurance industry.
Learning and Professional Development
The internship program is designed to provide continuous learning opportunities. Interns will receive guidance from experienced professionals, participate in on-the-job training, and gain exposure to different aspects of insurance operations.
They will also have the opportunity to develop analytical, organizational, and problem-solving skills, which are critical for career progression in underwriting and insurance management.
Educational and Professional Requirements
Candidates applying for the Underwriting Internship at AMACO must meet the following requirements:
A Bachelor’s Degree in Insurance, Business Management, or a related field is required. This academic background provides the foundational knowledge necessary to understand insurance principles, business operations, and risk management concepts.
A Diploma in Insurance or progress towards professional certification such as ACII (Associate of the Chartered Insurance Institute) or IIK (Insurance Institute of Kenya) qualifications will be considered an added advantage. These certifications demonstrate a commitment to professional development within the insurance field.
Applicants should demonstrate strong attention to detail, as accuracy is critical in underwriting, policy documentation, and financial reconciliation processes.
A willingness to learn and adapt in a dynamic work environment is essential, as the internship involves exposure to multiple operational functions and evolving business needs.
Good communication skills are required to support interaction with clients, intermediaries, and internal teams, ensuring effective information exchange and service delivery.
Work Environment and Career Exposure
The internship offers a structured and supportive work environment where interns are integrated into active operational teams. They will gain exposure to real business scenarios, collaborate with professionals across departments, and contribute to meaningful tasks that impact service delivery and operational efficiency.
This experience is particularly valuable for individuals seeking to build careers in underwriting, insurance operations, risk assessment, or financial services. The internship provides a strong foundation for transitioning into entry-level roles within the insurance industry.
Equal Opportunity Statement
Africa Merchant Assurance Company Limited is an equal opportunity employer committed to diversity, equity, and inclusion. The company fosters a workplace culture that values different perspectives and promotes equal access to opportunities for all qualified candidates.
AMACO strongly encourages applications from persons with disabilities and is dedicated to providing an inclusive and supportive work environment for all employees and interns.
Application Process
Interested and qualified candidates are invited to submit their detailed curriculum vitae through the designated application platform.
Applicants are advised to ensure that their CVs are up to date, clearly highlighting their academic background, relevant skills, and any exposure to insurance or business-related fields.
All applications must be submitted on or before 22nd March 2026 at 5:00 PM.
