The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow. The FCDO operates an agile workforce and to facilitate this, you may be required to undertake other duties from time to time, as we may reasonably require.Job Category
Foreign, Commonwealth and Development Office (Residence and Support Staff)Job Subcategory
HousekeeperJob Description (Roles and Responsibilities)
| Main Purpose:The overall purpose of the role is to ensure the highest standards of cleanliness, hygiene, organization, and presentation throughout the official residenceThe assistant housekeeper will work alongside the housekeeper to maintain the residence as both a comfortable private home and a prestigious venue for official diplomatic, social, and representational events. Roles and responsibilities:1. Daily Maintenance and Hygiene General Cleaning: Conducting thorough cleaning, including vacuuming, mopping, dusting, and sanitizing all rooms, bathrooms, and public areas.Specialized Care: Cleaning and protecting delicate items, antique furniture, fine fabrics, silver, and crystal.Waste Management: Ensuring proper disposal of waste and recycling. 2. Linen and Laundry ManagementLaundry Services: Washing, ironing, and steaming household linens (sheets, towels, tablecloths) and sometimes personal items.Wardrobe Care: Maintaining the neatness of household and official wardrobes.Stock Rotation: Managing the inventory of linen and ensuring adequate supplies are available. 3. Operational and Administrative SupportInventory Management: Ordering, monitoring, and maintaining stock of cleaning supplies, consumables, and household essentials.Maintenance Reporting: Proactively identifying and reporting repairs, electrical faults, or plumbing issues to the High Commission administrative staff.Security Awareness: Maintaining strict confidentiality, ensuring security protocols are followed, and managing access for contractors that service laundry equipment. 4. Aesthetic UpkeepFloral and Décor: Preparing fresh floral arrangements and maintaining indoor plants to enhance the aesthetic appeal of the residence.Presentation: Ensuring all public and private areas meet the high-standard representation required for a diplomatic mission. |
Essential qualifications, skills and experience
| Proven experience in housekeeping and laundry services, knowledge of fabric care, stain removal, and garment handling techniques.Experience of working in hospitality/catering preferably in a private residence or luxury hospitality setting.Ability to work independently and as part of a team.Flexibility to work evenings, weekends, or during official events as required.Discretion and Integrity: High level of trustworthiness, as the role involves access to private and secure areas.Attention to Detail: Meticulous approach to cleaning and presentation. |
Desirable qualifications, skills and experience
| Basic use of the PC and Microsoft System.The jobholder must work in accordance with Health & Safety regulations, using equipment and cleaning products in accordance with instructions given.Food & beverage service |
Required behaviours
Changing and Improving, Delivering at Pace, Making Effective DecisionsApplication deadline
5 August 2026Grade
S3Type of Position
PermanentWorking hours per week
44Region
AfricaCountry/Territory
KenyaLocation (City)
NairobiType of Post
British High CommissionNumber of vacancies
1Salary
KES 89,678.09 Base salary is subject to tax and other statutory deductions)Type of Salary
monthlyStart Date
1 July 2026Additional information
“Please ensure that your application is authentically written based on your own experiences. If AI tools are used, their usage must only be limited to specific tasks such as ensuring formatting consistency and keyword relevance. The core content, personal narratives, and responses to behaviour and skill-based questions must genuinely reflect your professional journey, experiences, and achievements. We place great importance on originality and individual effort throughout the application process. Any form of plagiarism will result in immediate disqualification.”
- Please complete the application form in full as the information provided is used during screening.
- Please ensure that your application is authentically written based on your own experiences. If AI tools are used, their usage must only be limited to specific tasks such as ensuring formatting consistency and keyword relevance. The core content, personal narratives, and responses to behaviour and skill-based questions must genuinely reflect your professional journey, experiences, and achievements. We place great importance on originality and individual effort throughout the application process. Any form of plagiarism will result in immediate disqualification
- Please check your application carefully before you submit, as no changes can be made once submitted.
- The British High Commission will never request any payment or fees to apply for a position.
- Base salary is subject to tax and other statutory deductions
- Employees recruited locally by the British High Commission in Nairobi are subject to Terms and Conditions of Service according to local employment law in Kenya.
- It is essential that the applicants already have the right to live and work in Kenya without the need to apply for a work permit.
- Employees who are not liable to pay local income tax on their Mission salary may have their salaries reduced by the equivalent local income tax amount.
- Information about the Civil Service Success Profiles can be found on this link: https://www.gov.uk/government/publications/success-profiles. Please note: AA=A1, AO=A2, EO=B3, HEO=C4, SEO=C5
- Reference checking and security clearances will be conducted on successful candidates and appointment is subject to that clearance.
- Please log into your profile on the application system on a regular basis to review the status of your application.
- Appointable candidates who were unsuccessful may be placed on a ‘reserve list’. If during the reserve period of 6 months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate”
Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.
