The Program Associate is the primary contact for executive program students and lecturers, ensuring exceptional support and contributing to program success. S/he will be responsible for diverse administrative tasks, marketing, and student engagement to ensure a positive student experience.
Duties & Responsibilities:
Provide proactive administrative support to postgraduate students and program participants throughout all stages of their learning experience.
Schedule student defenses (concept notes, proposals, thesis) and take minutes during the defense sessions.
Generate the school course timetable and circulate the timetable to lecturers and students. This will also involve making changes to the timetable during the modules where necessary.
Facilitate the course evaluation process by generating the course evaluation, supervising the evaluation process, analyzing the data collected and providing a report of the analysis to the Post Graduate Academic Director.
Coordinate the orientation process of new postgraduate students through course registration and uploading of learning materials in the e-learning platform.
Establish, maintain, and use clear and effective means of communication with staff and students, i.e., email distribution lists, notice boards and web pages.
Prepare induction events and prepare information packs for incoming students.
Upload examination results to the Academic Management System within the required.