Shofco > Water Enterprise Officer
- Full Time
- Kibera
- Posted 3 days ago
SHOFCO Overview
SHOFCO combats gender inequality and extreme poverty in urban slums by linking tuition free schools for girls to holistic social services for all. The SHOFCO model elevates girls while connecting community transformation to women’s empowerment. Our ecosystem of services enables everyone to reach their full potential. Our holistic services change communities today: we improve health, provide economic opportunity, work to end gender-based violence and create sanitation systems that offer dignity. Tomorrow, our girls will become next-generation leaders, disrupting the systems that hold poverty in place.
Job Overview
Responsible for overseeing the business operations of SHOWASCO. His/her role includes managing the day-to-day commercial activities, ensuring profitability, and maximizing return on investment (ROI). Will also support tariff review, Non-Revenue Water Management (NRW), develop and implement business processes.
Location –Nairobi, Kibera
Department – Water Sanitation and Hygiene (WASH)
Section – SHOFCO Water & Sanitation Company (SHOWASCO)
Rank – Field Staff
Reports –Head of WASH
Monday – Friday | 8.00 AM – 5.00 PM
Key Responsibilities / Duties/ Tasks
1. Strategy & Planning and Execution
- Develop and refine the commercial strategy to boost water sales and map out future water distributions opportunities within Kibera and other SHOFCO sites.
- Set specific sales targets, forecasts, and budgets to guide the water production team.
- Identify and address emerging water sales opportunities and challenges within in Kibera and other sites.
- Stay informed on local and wider context industry trends and leverage insights for strategic advantage.
- Collaborate with water product teams to align production with or surpass water demands.
2. Sales & Business Development
- Forge and nurture partnerships with local vendors, NWSC, hand card water distributors, and community water kiosks caretakes to enhance wider product reach.
- Negotiate and finalize trucked sales agreements and partnerships to expand market presence.
- Meet or exceed established water sales targets through diligent production and customer relationship management.
3. Marketing & Communications
- Design and execute targeted marketing campaigns to elevate SHOFCO water awareness among Kibera residents.
- Develop water marketing materials and craft compelling product messaging for various platforms.
- Act as a brand ambassador at water stake-holders’ events, conferences, and in media engagements.
- Collect and utilize customer feedback to inform better water product development and marketing strategies.
4. Operations & Team Management
- Manage the day-to-day operations of the water production team, ensuring efficiency and target achievement.
- Recruit, train, and lead a bottled water sales team capable of delivering on the commercial objectives.
- Implement and adhere to company policies, regulatory requirements, and quality standards.
- Monitor and optimize inventory levels and supply chain logistics to support commercial activities.
5. Analytics & Reporting
- Systematically track and analyze sales data to identify trends, areas for growth, and operational efficiency improvements.
- Create detailed water sales forecasts and models to support strategic decision-making.
- Regularly report on commercial performance to WASH head and stakeholders, highlighting successes and areas for improvement.
6. Finance
- Oversee the financial health of the company operations, including budget management, cash flow, and financial planning.
- Develop and manage pricing strategies to ensure profitability and competitive positioning.
- Handle accounts receivable, invoicing, and collections to maintain healthy cash flow.
- Collaborate with the SHOFCO finance department to identify cost-saving measures and profit optimization opportunities.
Job Competencies (Knowledge, Experience and Attributes / Skills).
Academic Qualifications
- A Bachelor’s degree in business, marketing, or a related business field is required.
Professional Qualifications
- A minimum of 5 years of experience in sales, business development, or similar roles, preferably within the water sector or related fields.
- Proven negotiation, communication, and presentation skills.
- Entrepreneurial spirit with a knack for devising innovative water sales strategies.
- Proficiency in data analysis, sales forecasting, and financial modeling.
- Knowledge of water technologies and production processes is highly desirable.
Other required qualifications (unique/job specific
- Past experience working in urban informal settlements is an asset
- Ability to demonstrate basic skills of community engagement and mobilization into practice.
- Ability to work independently with minimum supervision and in a highly results oriented work culture
- Ability to make sound, independent, decisions
- Ability to work as part of a team as well as to work autonomously when required.
Functional Skills
- Making decisions
- Directing people
- Managing tasks
- Examining information
Behavioural Competencies/Attributes
- Interacting with people
- Showing composure
- Team working
- Establishing rapport
- Upholding standards
How to Apply
We are an equal opportunity employer and value diversity in our organization, all interested applicants should send their applications together with a detailed Cover letter and CV to [email protected] with a clear subject line “Water Enterprise Officer”. Female candidates are highly encouraged to apply. Only shortlisted candidates will be contacted. Applications should reach us no later than 3rd May 2024.