Safal Building Systems Ltd is looking for a Project Coordinator to join its Project & Customer Service Team. The incumbent will play a critical role in delivering an excellent Customer Service & Project Delivery. The role holder will play the linkage between internal & external customers through collaboration & communication to ensuring the project is delivered within scope, schedule, and budget.
Main purpose of the position:
Ensure seamless execution of projects by centrally coordinating the internal and external teams in a project execution process. Coordinate internal and external resources, ensuring that projects remain within scope, schedule, and budget
Key responsibilities:
- Interface with customers and sales representatives to handle both pre-sales and post- sales service functions
- Organize product delivery and order fulfilment activities such as taking orders, giving pricing information, determining appropriate shipping methods, routes and rates, etc.
- Manage and track customer orders from purchase to final shipping
- Maintain documentation to track customer requests and inquiries
- Address problems, such as damages, shortages and non-conformance to specifications with relevant departments
- Execute project management administrative and bookkeeping tasks such as managing invoices, purchase orders and inventory reports, among other financial documents
- Schedule stakeholder meetings, document and generate reports
- Ensure that all aspects of a project are organized and in conformance with timeline and deliverables requirement
- Develop and maintain project performance database that tracks overall progress and achievement of milestones
- Assign and monitor resources effectively to boost project efficiency and maximize deliverables output
- Report project risks and outcomes to appropriate management channels, and escalate issues according to project work plan
- Serve as point of communication between company teams and external resources
- Oversee site supervision and provide technical advice in relation to product installation and use
Requirements
- Qualifications required:
- Minimum academic qualification: Minimum of a Degree in Engineering. Construction Management, Architecture or Project Plannig Management
- Qualifications as an added advantage: Diploma in Project Management
- Professional registration: Affiliation to technical bodies such as IEK,EBK and Project Management
- Experience required:
- General work experience (years): 5-6 years in Project Management as Project Coordinator
- Specific to the position (level/discipline/years): 2-3 years in Project Management with Steel/Construction Industry
- Industry: Construction/Projects Management