Safaricom is excited to announce multiple job vacancies within our Technology Division and at M-Pesa Africa. We are searching for dynamic and talented individuals to join our team and contribute to our continued success as a leader in the telecommunications and financial technology sectors. If you are passionate about technology, innovation, and making a difference, then we invite you to explore the following opportunities.
Our current business needs have created exciting career opportunities in the following roles:
1. Engineer – Regional Network Optimization – Nairobi East
Location: Nairobi, Kenya
Department: Network Planning & Design, Technology Division
Job Description:
As an Engineer in Regional Network Optimization for Nairobi East, you will be responsible for ensuring the optimal performance and continuous improvement of our regional network infrastructure. This role involves analyzing network performance metrics, identifying areas for enhancement, and implementing solutions to improve network efficiency and customer experience.
Key Responsibilities:
- Monitor and evaluate network performance across the Nairobi East region, ensuring minimal downtime and optimal connectivity.
- Conduct root cause analysis of network issues and implement corrective measures.
- Collaborate with cross-functional teams to develop and implement network optimization strategies.
- Perform regular capacity planning and network design modifications to accommodate evolving user needs.
- Provide technical support for network-related incidents and escalations.
- Document and maintain network configurations, performance metrics, and incident reports.
- Continuously research and recommend emerging technologies to enhance network performance.
If you are passionate about network optimization and are eager to work in a dynamic environment, we encourage you to apply.
2. Engineer – Datacenter & Campus Networks – Planning and Design
Location: Kenya
Department: Network, Planning & Design, Technology Division
Job Description:
This position involves planning, designing, and implementing reliable and scalable data center and campus network solutions. You will work closely with various stakeholders to ensure that network infrastructure meets business requirements while maintaining high performance and security standards.
Key Responsibilities:
- Design and develop scalable data center and campus network architectures.
- Collaborate with cross-functional teams to gather requirements and develop network solutions that align with business needs.
- Ensure network designs are resilient, secure, and optimized for performance.
- Oversee the implementation and integration of network systems and components.
- Conduct network assessments and provide recommendations for enhancements.
- Establish and maintain network documentation, including design diagrams and configuration guides.
- Evaluate and recommend emerging networking technologies to maintain industry leadership.
This role is ideal for individuals who are innovative, detail-oriented, and passionate about designing cutting-edge network solutions.
3. Engineer – Data Center Mechanical
Location: Kenya
Department: Data Center, Technology Division
Job Description:
The Engineer – Data Center Mechanical is responsible for the design, maintenance, and optimization of mechanical systems within our data centers. This includes HVAC, power systems, and environmental controls to ensure continuous and efficient operations.
Key Responsibilities:
- Design, install, and maintain mechanical systems, including HVAC and power systems, within the data center.
- Monitor and optimize energy consumption to improve efficiency and reduce operational costs.
- Conduct regular inspections and preventive maintenance to ensure system reliability.
- Collaborate with electrical and IT teams for integrated data center operations.
- Develop and maintain documentation, including schematics, maintenance logs, and operational procedures.
- Ensure compliance with industry standards and safety regulations.
- Evaluate new mechanical technologies to enhance data center operations.
If you have a background in mechanical engineering and are passionate about maintaining world-class data centers, this position is for you.
4. Engineer – Data Center & Operations
Location: Kenya
Department: Data Center, Technology Division
Job Description:
The Engineer – Data Center & Operations is responsible for overseeing the day-to-day operations of Safaricom’s data centers, ensuring optimal performance, security, and efficiency. This role involves managing infrastructure, supporting deployments, and maintaining high availability of data center services.
Key Responsibilities:
- Oversee data center operations to ensure continuous availability and performance.
- Manage physical infrastructure, including servers, storage, and network equipment.
- Coordinate with internal teams for deployment, maintenance, and incident management.
- Implement security measures to protect data center assets and sensitive information.
- Monitor system performance and optimize resources for efficiency and scalability.
- Maintain accurate inventory records and operational documentation.
- Troubleshoot and resolve technical issues related to data center operations.
This role suits professionals with a strong background in data center management and a passion for operational excellence.
5. M-Pesa Africa – Senior Officer Data Protection
Location: Nairobi, Kenya
Job Description:
As a Senior Officer Data Protection at M-Pesa Africa, you will play a crucial role in ensuring compliance with data protection regulations across all operational regions. You will work closely with internal stakeholders to develop and implement data protection policies, ensuring that customer data is safeguarded.
Key Responsibilities:
- Develop and enforce data protection policies and procedures to ensure compliance with regulations.
- Conduct regular data protection assessments and audits.
- Collaborate with legal and compliance teams to address data protection issues.
- Provide guidance on data privacy matters and ensure awareness across the organization.
- Investigate data breaches and coordinate with relevant authorities for resolution.
- Maintain up-to-date knowledge of data protection laws and industry best practices.
This role is ideal for individuals passionate about data privacy and protection within the dynamic financial technology sector.
6. M-Pesa Africa – Change & Release Specialist
Location: Nairobi, Kenya
Job Description:
The Change & Release Specialist is responsible for managing the end-to-end change and release processes for M-Pesa Africa’s digital platforms. This includes planning, coordinating, and overseeing changes to ensure minimal disruption while maintaining system integrity and stability.
Key Responsibilities:
- Manage the planning, scheduling, and deployment of software changes and releases.
- Ensure all changes comply with internal governance and regulatory requirements.
- Collaborate with development, testing, and operations teams to ensure smooth releases.
- Conduct risk assessments and implement mitigation strategies for change initiatives.
- Document change management procedures and maintain a detailed change log.
- Analyze post-release feedback and implement continuous improvement processes.
This role is suited for individuals who excel in change management and thrive in fast-paced digital environments.
Join Us Today!
At Safaricom and M-Pesa Africa, we are united by a shared vision of driving digital transformation and creating impactful solutions. We offer an environment that fosters growth, innovation, and the opportunity to work with some of the brightest minds in the industry.
If you are ready to take on the challenge and contribute to a culture of excellence, we invite you to apply for one of these exciting positions.
Apply Now
Join our talent community and be part of a team that is committed to redefining technology and financial solutions. We look forward to receiving your application and welcoming you to Safaricom and M-Pesa Africa.
