Are you ready to shape the future of digital business, technology, and innovation? A prominent organization at the forefront of digital transformation is looking for visionary, results-driven, and creative professionals to join its high-performance team. With a strong commitment to customer-centric solutions and innovation, this organization offers a dynamic environment that fosters career growth, professional excellence, and meaningful impact.
We are currently recruiting for the following five strategic positions:
- Brand Lead
- Solutions Architect
- Head of Product Design
- Head, Lifestyle
- Data Protection Lead
Each role plays a critical part in strengthening the institution’s mission to deliver innovative services and products that enhance customer experiences across Africa and beyond. Below are the detailed job descriptions for each role.
1. Brand Lead
Reporting to: Marketing & Communication – Brand and Communication Head
The Brand Lead will be responsible for driving the strategic direction, development, and implementation of brand initiatives that support business growth, customer engagement, and long-term brand equity. This individual will work collaboratively across departments to ensure consistent brand messaging, positioning, and identity throughout all customer touchpoints.
Key Responsibilities:
- Develop and implement brand strategy aligned with corporate objectives and market positioning.
- Lead the planning and execution of brand campaigns, promotions, and storytelling initiatives across traditional and digital channels.
- Monitor brand health metrics and consumer insights to guide brand decisions and adjustments.
- Ensure alignment of internal and external communications with the overall brand promise and identity.
- Collaborate with internal stakeholders including marketing, product, digital, and customer service teams to integrate brand messaging across all platforms.
- Oversee the development of branded content, design assets, and visual communications to maintain a coherent and compelling brand narrative.
- Manage agency relationships and evaluate their performance in delivering branding initiatives.
- Monitor competitor branding trends and recommend proactive strategies to maintain brand leadership.
2. Solutions Architect
Reporting to: Technology – Solutions Architecture Manager
The Solutions Architect will be responsible for designing and overseeing the implementation of end-to-end technology solutions that support digital transformation, business operations, and innovation. This role requires a deep understanding of enterprise architecture, modern technology stacks, and integration strategies.
Key Responsibilities:
- Design scalable, secure, and cost-effective architectural solutions aligned with business goals and technical requirements.
- Lead the architecture and design of software, data, infrastructure, and integration components.
- Collaborate with product owners, developers, and operations teams to translate business needs into technical blueprints.
- Conduct architectural reviews and ensure compliance with technical standards, policies, and best practices.
- Provide guidance on solution selection and vendor evaluation for third-party products and platforms.
- Develop reference architectures and technical documentation to support solution development and maintenance.
- Identify architectural risks and develop mitigation strategies early in the project lifecycle.
- Stay updated with emerging technologies and industry trends to inform architectural direction.
3. Head of Product Design
Reporting to: Product Design – Chief Product Officer
The Head of Product Design will lead the product design function, championing user-centered design and delivering intuitive, elegant, and impactful user experiences. This role is pivotal in building a high-performing design culture that drives innovation and supports the organization’s product strategy.
Key Responsibilities:
- Lead, mentor, and grow a multidisciplinary design team comprising UX/UI designers, researchers, and visual designers.
- Define and implement design strategies, processes, and standards to ensure excellence across all product touchpoints.
- Collaborate closely with product managers, engineers, and stakeholders to deliver cohesive and scalable design solutions.
- Advocate for design thinking and user-centric principles throughout the product development lifecycle.
- Oversee the creation of user journey maps, wireframes, prototypes, and visual mockups that translate insights into compelling user interfaces.
- Ensure accessibility, usability, and consistency in design across digital platforms.
- Use customer insights, analytics, and usability testing to validate design decisions and optimize user experiences.
- Develop and maintain a robust design system and component library to promote efficiency and brand alignment.
4. Head, Lifestyle
Reporting to: Digital Business – Chief Commercial Officer
The Head of Lifestyle will be responsible for developing and managing a portfolio of lifestyle products and services that enhance customer engagement, revenue generation, and digital value proposition. This includes overseeing digital content, experiences, partnerships, and platforms that align with evolving consumer behaviors and market trends.
Key Responsibilities:
- Lead the formulation and execution of the lifestyle business strategy in alignment with digital and commercial objectives.
- Identify market opportunities and customer needs in areas such as entertainment, travel, wellness, fashion, and dining.
- Manage the product lifecycle from concept to launch and continuous improvement across digital lifestyle offerings.
- Drive partnerships and collaborations with content creators, media platforms, merchants, and service providers.
- Monitor customer engagement metrics and revenue performance to inform product enhancements and growth opportunities.
- Work closely with marketing, analytics, and platform teams to execute personalized and data-driven campaigns.
- Oversee customer feedback channels to ensure continuous innovation and service improvement.
- Champion agile ways of working to deliver fast, iterative lifestyle features and services.
5. Data Protection Lead
Reporting to: Technology & Operations – Data Governance and Privacy Lead
The Data Protection Lead will be charged with overseeing the development, implementation, and enforcement of data protection policies, ensuring that the organization remains compliant with regulatory requirements and upholds high standards of data privacy.
Key Responsibilities:
- Develop and maintain a comprehensive data protection framework that aligns with international standards and local laws.
- Serve as the key point of contact for data protection authorities and internal stakeholders regarding privacy matters.
- Conduct privacy impact assessments and advise on risk mitigation strategies for new and existing data processes.
- Monitor and respond to data breaches, coordinating with relevant teams to implement corrective and preventive measures.
- Lead training and awareness initiatives across the organization to promote a culture of data protection and privacy.
- Establish and enforce procedures for consent management, data subject rights, and secure data handling practices.
- Maintain accurate records of processing activities and ensure transparency in data processing practices.
- Collaborate with legal, compliance, cybersecurity, and IT teams to address data protection and privacy issues proactively.
These roles represent an exciting opportunity to work at the intersection of technology, creativity, and innovation. The organization is seeking individuals who are forward-thinking, collaborative, and passionate about transforming customer experiences through technology and design. Each position offers a unique opportunity to contribute to the company’s digital strategy while advancing your career in a supportive and empowering environment.
If you have the drive, experience, and ambition to join a transformative team, we encourage you to explore these opportunities and take the next step in your career journey.
