Simba Hospitality invites applications from dynamic, results-oriented professionals for the role of Sales Executive. This opportunity is tailor-made for an experienced sales specialist with a strong background in the hospitality industry, eager to take on a pivotal role in driving business growth across Simba Hospitality’s diverse portfolio. These properties include Acacia Premier Hotel in Kisumu, the innovative Nairobi Street Kitchen in Westlands, Nairobi, and the state-of-the-art Aspire Centre, also in Westlands.
Simba Hospitality is renowned for blending vibrant service, unique culinary experiences, and exceptional event spaces. As the Sales Executive, you will serve as the brand’s commercial ambassador, tasked with strengthening its market position by securing high-yield business segments such as corporate, government, MICE (Meetings, Incentives, Conferences & Events), leisure travel, and brand partnerships. The role offers the unique opportunity to work across distinct hospitality products, each offering different market strengths and clientele.
The ideal candidate is not only a strong communicator and negotiator but also a strategic thinker capable of identifying new market opportunities, converting leads into lasting partnerships, and ensuring client satisfaction throughout the customer lifecycle. This role is highly client-facing, analytical, and performance-driven.
Key Responsibilities
Sales & Business Development
- Identify and develop new business opportunities across key segments, including corporate clients, government institutions, NGOs, leisure groups, and event organizers.
- Drive revenue through active solicitation of group bookings, MICE events, and long-term corporate agreements.
- Develop and execute tailored sales strategies to promote Acacia Premier Hotel, Nairobi Street Kitchen, and Aspire Centre based on specific client needs and market conditions.
- Design and present compelling proposals, detailed quotations, and customized contracts that align with brand standards and client expectations.
- Conduct client site inspections, showcasing the venues’ capabilities to deliver exceptional events and experiences.
- Foster strategic alliances with event planners, DMCs (Destination Management Companies), travel agents, and other potential partners to increase property visibility and booking conversion.
Account Management
- Maintain and grow a dedicated portfolio of corporate and institutional accounts, ensuring regular engagement and value-added communication.
- Maximize repeat business through excellent service delivery, post-event follow-up, and proactive upselling of other services across the portfolio.
- Maintain consistent interaction with clients via phone calls, in-person meetings, emails, and hospitality events to nurture long-term relationships.
- Liaise with internal operational teams including reservations, banqueting, and culinary departments to ensure seamless coordination and delivery of booked services.
- Manage client expectations throughout the booking and service delivery process, handling any issues promptly and professionally.
Market Intelligence
- Monitor competitor performance, rate trends, and promotional campaigns in both the accommodation and event space segments to position Simba Hospitality competitively.
- Stay abreast of economic, political, and industry trends affecting travel, tourism, and event planning within Kenya and the East African region.
- Proactively research and qualify new leads through industry news, client referrals, trade associations, and networking platforms.
- Develop strategic insights and recommendations to fine-tune sales initiatives and capitalize on emerging opportunities.
Sales Administration & Reporting
- Maintain up-to-date client and sales data using CRM or designated sales databases to ensure proper tracking, follow-up, and analysis.
- Generate weekly, monthly, and quarterly performance reports highlighting KPIs such as revenue, conversion ratios, client feedback, and pipeline movement.
- Maintain meticulous documentation of contracts, sales agreements, communication logs, and client preferences to support relationship continuity and performance reviews.
- Participate in regional and national hospitality trade shows, networking functions, and sales missions representing Simba Hospitality with a high degree of professionalism.
Qualifications and Experience
- Proven work experience in hospitality sales, preferably with exposure to hotel accommodations, events, and F&B outlets.
- Demonstrated success in developing client portfolios and achieving revenue targets across multiple property types or service categories.
- In-depth understanding of Kenya’s travel and hospitality landscape, particularly the dynamics of corporate, government, and leisure markets.
- Previous experience working with CRM systems and preparing detailed reports for management review.
- Strong track record in customer relationship management and converting leads into long-term clients.
Key Skills and Attributes
- Excellent interpersonal and communication skills with the ability to engage clients at all levels, from executive decision-makers to event planners.
- Strategic thinker with a proactive and entrepreneurial mindset.
- High level of organizational and time management skills with an ability to prioritize, multitask, and meet deadlines.
- Confidence in public speaking and conducting persuasive client presentations.
- Strong negotiation and contract development skills, with attention to detail and value alignment.
- A collaborative team player who thrives in a dynamic, fast-paced work environment.
- Willingness to travel across Kenya for client meetings, property site visits, and industry events.
About the Properties
Acacia Premier Hotel, Kisumu – A luxury hotel located in the heart of Kisumu, offering executive accommodation, conference facilities, fine dining, and leisure services. Acacia Premier is a preferred destination for business travelers, high-profile meetings, and MICE activities in western Kenya.
Nairobi Street Kitchen, Westlands – A vibrant, contemporary food and social experience hub that merges eclectic dining, creative arts, and urban culture. It offers flexible spaces ideal for casual events, corporate gatherings, and creative activations. The venue attracts a youthful, trend-conscious audience and is a key venue for experiential marketing events in Nairobi.
Aspire Centre, Westlands – A modern, multi-functional event and coworking space that caters to entrepreneurs, SMEs, and corporate meetings. Aspire Centre features well-equipped boardrooms, training facilities, and private offices suitable for events, networking functions, and workshops.
This diversity within the Simba Hospitality portfolio allows the Sales Executive to offer tailor-made solutions for various client needs, expanding the potential for cross-selling and customer retention.
Who Should Apply
This opportunity is ideal for sales professionals who are passionate about hospitality and are driven by achieving and surpassing revenue goals. If you enjoy working with diverse client segments, building strong relationships, and influencing strategic sales decisions, then Simba Hospitality is your next career destination.
The position offers the chance to make a significant impact by linking clients to exceptional hospitality services across multiple venues. It is also an opportunity to grow professionally within a fast-paced, supportive, and innovative team environment.
Application Instructions
If you believe you are the right candidate to lead sales efforts across Simba Hospitality’s premium properties and drive commercial success, we encourage you to submit your application with detailed documentation of your experience and achievements in hospitality sales.
