A leading international logistics and courier company is inviting qualified and motivated professionals to apply for various permanent full-time positions based in Nairobi and across Kenya. These roles are geared toward professionals with expertise in payroll operations, sales, commercial strategy, and retail management who are eager to contribute to a global organization committed to efficiency, innovation, and connectivity.
The available opportunities include:
- Payroll Manager – East Africa
- Field Sales Executive – Upcountry
- Kenya Country Commercial Manager
- Retail Executive
Each role offers a chance to grow within a high-performing global organization recognized for its cross-border operations and consistent customer service excellence. The positions are based at the company’s Nairobi headquarters or across various regional field locations in Kenya.
1. Payroll Manager – East Africa
Location: Kasarani, Nairobi
Job Number: 301846
Type: Full-Time, Permanent
Closing Date: 13th August 2025
Business Area: DSC Head Office
Role Overview
The Payroll Manager – East Africa will be responsible for the timely and accurate delivery of payroll services for all countries within the East Africa region. The role requires strong technical knowledge of payroll systems, statutory compliance, and employee benefits administration. Reporting to the Regional Human Resource Director, the Payroll Manager will oversee payroll operations, ensure accuracy in financial reporting, and foster compliance with local labor laws.
Key Responsibilities
- Oversee end-to-end payroll processing for multiple countries in the East Africa region, ensuring timeliness and compliance.
- Maintain payroll systems and records, ensuring all data is accurate, secure, and up to date.
- Monitor statutory deductions, tax regulations, social security contributions, and benefits-related changes and apply them accurately to payroll.
- Liaise with finance, HR, and compliance teams to coordinate payroll budgets, employee data, and policy changes.
- Handle internal and external audits, ensuring full documentation and regulatory compliance.
- Manage vendor relationships related to outsourced payroll or HRIS systems.
- Address employee payroll inquiries with professionalism and confidentiality.
- Regularly generate reports on payroll expenses, compliance trends, and workforce costs.
- Lead initiatives for payroll automation, improvement, and best practices in payroll governance.
2. Field Sales Executive – Upcountry
Location: Nairobi with frequent travel to upcountry regions
Type: Full-Time, Permanent
Role Overview
The Field Sales Executive – Upcountry will support regional growth by acquiring and managing new and existing customers outside the Nairobi metropolitan area. The role requires a results-driven individual capable of engaging with diverse clients, offering tailored logistics solutions, and driving regional market share expansion. The ideal candidate should be comfortable working independently in field environments while aligning with the national sales strategy.
Key Responsibilities
- Identify and secure new business opportunities in designated upcountry territories.
- Develop and maintain long-term relationships with clients to ensure customer satisfaction and retention.
- Conduct market analysis to understand client needs and deliver customized service solutions.
- Promote the organization’s products and services in alignment with the global brand.
- Monitor competitor activities and adjust sales strategies accordingly.
- Prepare and present sales reports, forecasts, and territory performance reviews to the Sales Manager.
- Collaborate with operations teams to ensure timely service delivery and client support.
- Meet or exceed monthly, quarterly, and annual sales targets.
- Maintain CRM records and ensure timely updates of sales activities.
- Travel extensively across regions to meet with prospective and existing clients.
3. Kenya Country Commercial Manager
Location: Nairobi
Type: Full-Time, Permanent
Role Overview
The Kenya Country Commercial Manager will lead the national commercial agenda by defining and implementing strategic initiatives that drive revenue growth, customer engagement, and market leadership. This senior role requires strong business acumen, cross-functional collaboration, and an innovative mindset to drive sustainable commercial performance.
Key Responsibilities
- Develop and execute the country’s commercial strategy in alignment with regional and global objectives.
- Lead commercial teams across pricing, marketing, customer service, and sales to achieve operational and revenue targets.
- Analyze market trends, customer behaviors, and competitor actions to identify opportunities for commercial growth.
- Set performance benchmarks and KPIs to track commercial progress and course-correct when needed.
- Manage national key account relationships, ensuring top-tier customer satisfaction.
- Drive customer-centric culture across commercial operations.
- Collaborate with supply chain, operations, and finance teams to ensure service excellence and profitability.
- Monitor commercial performance and ensure effective execution of national promotional and customer engagement campaigns.
- Represent the organization at industry forums, conferences, and with regulatory stakeholders.
- Lead, mentor, and develop high-performing commercial teams.
4. Retail Executive
Location: Nairobi
Type: Full-Time, Permanent
Role Overview
The Retail Executive will support the retail operations by enhancing customer service delivery, optimizing outlet performance, and driving sales. This position is crucial to ensuring that retail branches deliver brand-aligned, customer-focused experiences in line with global retail standards.
Key Responsibilities
- Manage daily operations of assigned retail branches, ensuring smooth workflow and adherence to service standards.
- Monitor retail performance metrics including foot traffic, sales conversion rates, and customer feedback.
- Lead and support retail staff to achieve individual and collective goals.
- Ensure store displays, merchandising, and branding align with corporate guidelines.
- Provide timely solutions to customer complaints and queries, ensuring high satisfaction levels.
- Prepare periodic reports on retail performance, inventory movements, and service outcomes.
- Coordinate with marketing and sales teams to implement in-store promotions and outreach campaigns.
- Analyze customer behaviors and recommend enhancements to improve footfall and revenue.
- Oversee inventory management and coordinate with logistics to avoid stockouts.
- Train and motivate retail teams to maintain high standards of professionalism and efficiency.
Application Instructions
Interested candidates are invited to apply for the above roles by the respective application deadline.
For the position of Payroll Manager – East Africa, all applications must be submitted by 13th August 2025.
For the remaining positions — Field Sales Executive – Upcountry, Kenya Country Commercial Manager, and Retail Executive — applications will be reviewed on a rolling basis, and early submissions are encouraged.
To apply, please send your application via the provided recruitment portal or email as per the employer’s application instructions.
If email instructions are not provided, follow this link to submit your application:
