Zetech University Careers

Online Learner Support [ Ref :ZU/10/Adv/40/2025 ]

Vacancy Details

Vacancy Open: Sep 1st, 2025 | Vacancy Closing: Sep 12th, 2025

Positions needed: 1Duties and responsibilities

• Creates user logins as needed and assigns user permissions. 
• Creates and manages user structures, including the creation of user groups and learning cohorts. 
• Manages course enrollment, including progress tracking. 
• Develop strong relationships with teaching staff and service teams, and provide a professional level of service to all clients
• Facilitate staff and student training in using learning technologies in their courses and assist staff in preparing and loading course materials 
• Publishes and archives online or blended learning solutions, assigns training curricula, and adds and deletes resources. 
• Populates course information and assigns learners. 
• Develops and updates standardised tools and reporting for ongoing access to learning information; generates standard and custom reports. 
• Analyses reporting data and recommends strategic direction to user departments. 
• Creates and manages the overall course structure and sets up course programs based on specifications from the instructional designer.

qualification and experience

• Bachelor of Science in Computer Science/ Information Technology, Educational Technology, Instructional Design degree or in a relevant field from a recognised/accredited University. 
• At least one year of training design experience creating blended learning solutions for both instructor-led and self-paced training. 
• Knowledge of Learning Management Systems (LMS): Moodle, Blackboard, Canvas, etc. 
• Experience with e-learning authoring tools such as Articulate Storyline, Adobe Captivate, or similar. 
• At least one year of experience in instructional design is preferred

Kindly note that only shortlisted candidates will be contacted.

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Beware of fraudsters: We do not ask for money at any stage of the hiring process and all meetings including interviews will be held in Ruiru Campus or Technology Park, Mang’u.

ZETECH UNIVERSITY IS AN EQUAL-OPPORTUNITY EMPLOYER

Call: 0719034500

WhatsApp: 0706622557

Email: [email protected]

Main Website: www.zetech.ac.ke

Zetech University,

Off Thika Road, Ruiru