Madison Group is a well-established organization operating within the Kenyan market, with business interests spanning insurance, digital solutions, corporate services, and technology-driven operations. As part of its continued growth strategy and commitment to strengthening internal capacity, the organization is seeking to recruit qualified and experienced professionals across several departments. These opportunities are based in Nairobi and Nakuru and are designed to support business expansion, client engagement, digital transformation, and operational efficiency.
The available positions cut across business development, underwriting, digital business, and software development functions. Each role plays a critical part in supporting Madison Group’s objectives of market growth, customer-centric service delivery, and innovation. Individuals appointed to these roles will work within structured teams, contribute to performance targets, and support the organization’s long-term strategic direction.
The following sections provide a detailed overview of each available position, including role purpose, key responsibilities, and expected contribution to the organization.
Available Positions
- MIML Business Development Officer – Corporate Business (1 Position)
Location: Nairobi, Kenya
Job Overview
The MIML Business Development Officer – Corporate Business role is responsible for driving growth within the corporate client segment. The position focuses on identifying new business opportunities, managing corporate client relationships, and supporting the expansion of insurance and related solutions tailored to corporate entities. The role involves close collaboration with internal teams to ensure client needs are addressed effectively and in line with organizational policies.
Key Duties and Responsibilities
The officer will be responsible for identifying and pursuing new corporate business opportunities through market analysis, networking, and engagement with potential clients. This includes developing and maintaining a strong pipeline of corporate prospects and converting leads into sustainable business relationships.
The role involves managing existing corporate accounts by ensuring consistent service delivery, addressing client concerns, and supporting renewals and policy adjustments where applicable. The officer will act as a primary point of contact for assigned corporate clients, ensuring ongoing engagement and relationship management.
The position requires preparation and presentation of business proposals, product briefs, and customized solutions that align with corporate client requirements. This includes coordinating with underwriting, operations, and customer service teams to ensure proposals are accurate and commercially viable.
The officer will participate in market research activities to monitor industry trends, competitor offerings, and emerging risks affecting corporate clients. Insights gathered will support strategy development and product positioning.
Regular reporting on sales performance, pipeline status, and client feedback will form part of the role, ensuring management has visibility on corporate business growth and challenges.
- MIML Business Development Officer – Retail Business (1 Position)
Location: Nairobi, Kenya
Job Overview
The MIML Business Development Officer – Retail Business position focuses on expanding the organization’s footprint within the retail and individual customer segment. The role is centered on driving product uptake, enhancing customer awareness, and supporting revenue growth through retail-focused initiatives.
Key Duties and Responsibilities
The officer will be responsible for identifying retail market opportunities and implementing strategies aimed at increasing customer acquisition and retention. This includes engaging individual clients, small businesses, and informal sector customers where applicable.
The role involves promoting insurance and related products through direct engagement, partnerships, and participation in marketing initiatives. The officer will support campaigns designed to increase brand visibility and product understanding among retail customers.
Managing customer relationships is a core responsibility, including providing product information, supporting onboarding processes, and addressing client inquiries throughout the policy lifecycle.
The officer will work closely with internal departments to ensure efficient processing of retail business, including policy issuance, renewals, and customer support coordination.
Tracking retail sales performance, customer feedback, and market trends will be part of the role, with regular reporting to support decision-making and strategy refinement.
- MIML Business Development Officer – Digital Business (2 Positions)
Location: Nairobi, Kenya
Job Overview
The MIML Business Development Officer – Digital Business role is designed to support the organization’s digital growth agenda. The position focuses on expanding digital distribution channels, driving adoption of digital platforms, and supporting technology-enabled customer engagement.
Key Duties and Responsibilities
The officers will be responsible for identifying and developing digital business opportunities, including online sales channels, digital partnerships, and platform-based service delivery models.
The role involves collaborating with digital, marketing, and technology teams to promote digital products and services to both existing and prospective customers.
Monitoring digital performance metrics, such as platform usage, conversion rates, and customer engagement levels, will be a key responsibility. Insights from these metrics will inform continuous improvement initiatives.
The officers will support the onboarding of partners, agents, or clients onto digital platforms, ensuring smooth user experiences and effective utilization of digital tools.
Participation in digital innovation initiatives, including testing new features, supporting system enhancements, and gathering user feedback, will form part of the role.
Regular reporting on digital business growth, challenges, and opportunities will be required to support strategic planning.
- Assistant Underwriter – Healthcare
Location: Nairobi, Kenya
Job Overview
The Assistant Underwriter – Healthcare role supports the underwriting function within the healthcare insurance portfolio. The position focuses on assisting with risk assessment, policy administration, and data analysis to support sound underwriting decisions and portfolio performance.
Key Duties and Responsibilities
The assistant underwriter will support the evaluation of healthcare insurance applications by reviewing submitted information, identifying potential risks, and preparing underwriting recommendations in line with internal guidelines.
The role involves assisting in the pricing and structuring of healthcare policies, ensuring accuracy in documentation and alignment with approved underwriting frameworks.
Supporting policy issuance, endorsements, and renewals is a key responsibility, including coordination with operations and customer service teams to ensure timely processing.
The assistant underwriter will participate in data collection and analysis related to claims experience, utilization trends, and portfolio performance, contributing to reporting and review processes.
Maintaining accurate underwriting records and supporting compliance with internal controls and regulatory requirements will be part of the role.
The position also involves responding to internal inquiries related to healthcare underwriting and providing support during audits or portfolio reviews.
- Senior Business Development Officer – Digital Business (1 Position)
Location: Nairobi, Kenya
Job Overview
The Senior Business Development Officer – Digital Business position provides leadership within the digital business development function. The role focuses on driving strategic growth, managing key digital initiatives, and supporting junior team members in achieving performance objectives.
Key Duties and Responsibilities
The senior officer will be responsible for developing and implementing digital business strategies aligned with organizational goals. This includes identifying high-impact opportunities and prioritizing initiatives that drive measurable growth.
The role involves managing key digital partnerships and stakeholder relationships, ensuring alignment with business objectives and value delivery.
Oversight of digital sales performance, platform adoption, and customer engagement metrics will be a central responsibility, with a focus on continuous optimization.
The senior officer will provide guidance and support to business development officers within the digital team, contributing to performance management and skills development.
Participation in cross-functional projects related to digital transformation, system enhancements, and innovation initiatives will be expected.
The role requires preparation of detailed reports and presentations for management, highlighting digital business performance, risks, and growth opportunities.
- Software Developer
Location: Nakuru, Kenya
Job Overview
The Software Developer role is responsible for designing, developing, and maintaining software applications that support the organization’s business operations and digital platforms. The position contributes to system reliability, scalability, and user experience across internal and external applications.
Key Duties and Responsibilities
The developer will be responsible for developing and maintaining software solutions based on defined requirements, ensuring functionality aligns with business needs.
The role involves participating in the full software development lifecycle, including requirement analysis, design, coding, testing, deployment, and maintenance.
Troubleshooting and resolving system issues is a key responsibility, ensuring minimal downtime and optimal system performance.
The developer will collaborate with cross-functional teams, including business users, digital teams, and IT support, to understand requirements and deliver effective solutions.
Maintaining system documentation, including technical specifications and user guides, will be part of the role to support knowledge sharing and system sustainability.
The position also involves supporting system upgrades, integrations, and enhancements, as well as contributing to continuous improvement initiatives within the technology function.
Conclusion
These opportunities at Madison Group provide a platform for professionals seeking to contribute to a dynamic and growing organization. The roles span strategic business development, digital innovation, underwriting support, and software development, offering diverse career paths within a structured corporate environment. Successful candidates will play a key role in supporting operational excellence, customer engagement, and sustainable growth.
Interested candidates are encouraged to review the role descriptions carefully and submit their applications through the designated application platform.
