Organizations operating within the telecommunications and digital services sector continue to expand their capabilities to meet evolving customer needs, regulatory requirements, and technological advancements. As part of ongoing operational growth and transformation, several career opportunities have become available across key functional areas including Technology, Corporate Security, and Finance & Innovation.
These positions are suited for professionals seeking to contribute to large-scale infrastructure projects, strengthen enterprise service delivery, enhance fraud prevention frameworks, support financial integrity, and drive data-led decision-making. Each role plays a strategic part in ensuring operational excellence, safeguarding organizational assets, and enabling innovation through advanced analytics and optimized service platforms.
The following vacancies are currently open in Kenya. Each position is outlined with detailed responsibilities to provide prospective applicants with a comprehensive understanding of the scope, expectations, and impact associated with the roles.
Senior Civil Works Supervisor
Location: Kenya
Division: Technology – Regional Network Implementation & Operations
Posting Date: 30 January 2026
Role Overview
The Senior Civil Works Supervisor is responsible for overseeing civil infrastructure activities that support network deployment and expansion. The role focuses on ensuring that construction projects meet engineering standards, regulatory requirements, and organizational timelines while maintaining high levels of safety and quality.
Key Responsibilities
The role involves supervising civil works contractors during the construction and maintenance of telecommunications infrastructure. This includes ensuring that all construction activities align with approved designs, technical specifications, and environmental guidelines.
The supervisor is expected to conduct regular site inspections to monitor progress, identify potential risks, and ensure that corrective actions are implemented promptly. Close coordination with project teams is required to guarantee that deliverables remain within scope, budget, and schedule.
Another critical function is quality assurance. The Senior Civil Works Supervisor must verify that materials used in construction meet required standards and that workmanship adheres to established engineering practices. Documentation of inspections, approvals, and project milestones is an essential component of the role.
Stakeholder engagement forms part of daily operations. The position requires collaboration with local authorities, contractors, engineers, and internal departments to facilitate seamless project execution and compliance with statutory requirements.
The role also includes supporting acceptance processes for completed infrastructure, ensuring that all defects are resolved before handover. Maintaining accurate project records and preparing progress reports for leadership further supports transparency and accountability.
Additionally, the supervisor promotes adherence to health and safety standards across all sites. This includes reinforcing safe working practices and ensuring that contractors comply with occupational safety regulations.
Specialist – Enterprise Services Optimization
Location: Kenya
Department: Technical Enterprise Services, Technology Division
Posting Date: 30 January 2026
Role Overview
The Specialist – Enterprise Services Optimization focuses on enhancing enterprise service performance through continuous improvement initiatives, operational efficiency, and proactive monitoring. The role bridges technical service delivery with business expectations by identifying optimization opportunities that strengthen customer experience.
Key Responsibilities
The specialist is tasked with analyzing enterprise service environments to identify inefficiencies and recommend improvements that enhance reliability and performance. This includes evaluating service metrics, diagnosing recurring issues, and implementing corrective strategies.
A significant portion of the role involves collaborating with cross-functional teams to streamline processes and support the delivery of high-quality enterprise solutions. The position supports lifecycle management activities, ensuring that services remain scalable and aligned with organizational objectives.
The specialist monitors service trends and performance indicators to anticipate potential disruptions. When issues arise, the role coordinates resolution efforts while minimizing impact on customers and business operations.
Continuous improvement is central to this position. The specialist develops optimization plans, supports automation initiatives, and contributes to the adoption of best practices that enhance operational resilience.
Documentation and reporting are also essential. The role requires maintaining detailed records of optimization initiatives, performance outcomes, and recommended enhancements for leadership review.
Through active engagement with stakeholders, the specialist ensures that enterprise services evolve in response to changing technological landscapes and customer demands.
Chapter Lead, Fraud Operations
Location: Kenya (Hybrid)
Cluster: Corporate Security – Ethics and Compliance
Posting Date: 28 January 2026
Role Overview
The Chapter Lead, Fraud Operations provides leadership in the detection, prevention, and management of fraudulent activities. The position is responsible for guiding fraud operations teams, strengthening investigative frameworks, and ensuring that risk mitigation strategies remain effective in a dynamic threat environment.
Key Responsibilities
The chapter lead oversees fraud detection and response processes, ensuring that suspicious activities are identified promptly and addressed through structured investigations.
Leadership responsibilities include mentoring fraud analysts, setting operational priorities, and establishing performance standards that align with corporate security objectives.
The role collaborates with internal stakeholders to enhance fraud prevention controls and improve reporting mechanisms. By analyzing emerging fraud patterns, the chapter lead contributes to the development of proactive strategies that reduce exposure to financial and reputational risks.
Another important function involves ensuring compliance with internal policies and regulatory expectations related to fraud management. The chapter lead supports audit processes and provides insights that inform governance improvements.
The position also promotes the use of advanced analytics and intelligence tools to strengthen investigative capabilities. Through data-driven approaches, the role enhances the organization’s ability to respond effectively to complex fraud scenarios.
Regular reporting to senior leadership ensures visibility into fraud trends, operational effectiveness, and recommended interventions.
Data Analytics Business Partner
Location: Kenya (Hybrid)
Cluster: Finance & Innovation
Posting Date: 27 January 2026
Role Overview
The Data Analytics Business Partner supports strategic decision-making by delivering actionable insights and analytics solutions. Acting as a bridge between business needs and data capabilities, the role enables performance optimization and innovation through evidence-based recommendations.
Key Responsibilities
The position partners with finance and innovation teams to understand reporting requirements and translate business challenges into analytical solutions. This includes determining relevant data sources and generating insights that support informed decision-making.
The role is responsible for designing dashboards, developing reports, and producing performance analytics that provide clear visibility into operational outcomes. Handling large datasets and conducting ad hoc analyses helps drive initiatives aimed at improving customer experience and business performance.
Another core responsibility involves championing self-service reporting practices within business units, empowering teams to access and interpret data efficiently.
The business partner identifies emerging consumer trends, behavioral shifts, category risks, and competitive signals through continuous monitoring of internal and external data. Deep-dive analyses are conducted to uncover root causes behind performance movements such as churn, conversion rates, and revenue changes.
The role supports planning and forecasting processes while ensuring data accuracy, governance, and consistency across reporting platforms. Establishing tracking mechanisms for analytics programs enables evaluation of success factors and informs future strategies.
Collaboration is essential, as the position works closely with cross-functional stakeholders to promote integrated decision-making and encourage adoption of analytics tools across the cluster.
Anti-Money Laundering Analyst
Location: Kenya
Cluster: Corporate Security – Money Laundering Reporting Office
Posting Date: 27 January 2026
Role Overview
The Anti-Money Laundering (AML) Analyst supports financial integrity by detecting, investigating, and reporting suspicious transactions in accordance with regulatory obligations and internal controls.
Key Responsibilities
The analyst monitors transactional activity to identify anomalies that may indicate money laundering or related financial crimes. Upon detection, the role supports investigative processes to determine the nature and severity of suspicious behavior.
The position ensures that reporting procedures align with regulatory requirements, facilitating timely escalation of cases where necessary.
Maintaining accurate records of investigations is a critical component of the role, supporting transparency and audit readiness. The analyst contributes to strengthening internal controls by highlighting vulnerabilities and recommending enhancements.
Collaboration with relevant departments ensures that financial crime prevention measures remain effective and responsive to emerging threats.
The role also supports ongoing compliance initiatives, reinforcing the organization’s commitment to ethical operations and regulatory adherence.
Senior Officer, Fraud Investigations
Location: Kenya
Cluster: Corporate Security – Ethics and Compliance
Posting Date: 27 January 2026
Role Overview
The Senior Officer, Fraud Investigations is responsible for conducting detailed investigations into suspected fraudulent activities and supporting enforcement of corporate security policies.
Key Responsibilities
The role analyzes fraud alerts generated through internal systems, performs investigations, and documents findings to support resolution and potential disciplinary or legal action.
The officer collaborates with internal teams to gather evidence, interview relevant parties, and reconstruct events associated with suspected misconduct.
A key responsibility includes identifying patterns across investigations to inform preventative strategies and reduce recurrence.
The position supports the enhancement of investigative methodologies by incorporating data analysis and intelligence tools where appropriate.
Preparing comprehensive reports for leadership and compliance functions ensures that decision-makers receive accurate and timely information.
The role also contributes to awareness initiatives by highlighting fraud risks and promoting adherence to established controls across the organization.
Application Process
Interested candidates are encouraged to submit their applications through the official careers portal for consideration. Applicants should review each role carefully to ensure alignment with their professional experience and career aspirations before applying.
