A leading organization in Kenya is currently recruiting for multiple strategic and operational roles within its Nairobi office. These opportunities are designed for professionals seeking to advance their careers in business development, insurance, relationship management, and instructional design.
The organization operates within a dynamic and fast-evolving environment, offering professionals the opportunity to contribute to growth, innovation, and service excellence across various business units. The available positions span across general insurance, health insurance, corporate business development, client relationship management, and digital learning development.
These roles are suited for candidates with strong analytical capabilities, client engagement experience, and a results-oriented mindset. Each position plays a critical role in driving revenue growth, strengthening client relationships, enhancing product delivery, and supporting organizational strategy.
The following vacancies are currently open for application:
- Business Analyst (Business Development, General Insurance)
- Instructional Designers – Fixed Term Contract (FTC)
- Business Development Manager (Health)
- Business Relationship Officer
All positions are based in Nairobi, Kenya, and were posted in March 2026.
Business Analyst (Business Development, General Insurance)
Location: Nairobi, Kenya
Date Posted: 17 March 2026
Role Overview
The Business Analyst (Business Development – General Insurance) is responsible for supporting the growth of the general insurance portfolio through data-driven insights, market intelligence, and business performance analysis. The role focuses on identifying growth opportunities, enhancing product positioning, and supporting strategic decision-making within the insurance business unit.
The position requires a strong understanding of insurance operations, business analytics, and customer trends, combined with the ability to translate data into actionable business strategies.
Key Responsibilities
The Business Analyst will be expected to:
- Conduct detailed market research and competitor analysis to identify trends, gaps, and opportunities within the general insurance sector
- Analyze sales performance data, customer behavior, and portfolio performance to support revenue growth strategies
- Develop business intelligence reports, dashboards, and insights to inform management decisions
- Support product development initiatives by providing analytical input on customer needs, pricing models, and risk trends
- Collaborate with sales and underwriting teams to optimize product offerings and improve client acquisition strategies
- Monitor key performance indicators (KPIs) related to business development and provide recommendations for improvement
- Assist in the preparation of business proposals, presentations, and strategic planning documents
- Track and evaluate the effectiveness of marketing campaigns and distribution channels
- Support budgeting, forecasting, and financial modeling processes within the business development function
- Ensure data accuracy, integrity, and consistency across reporting systems
Functional Scope
This role sits at the intersection of business strategy, analytics, and insurance operations. The Business Analyst is expected to bridge the gap between data insights and business execution, ensuring that the general insurance division remains competitive and responsive to market dynamics.
Instructional Designers – Fixed Term Contract (FTC)
Location: Nairobi, Kenya
Date Posted: 17 March 2026
Role Overview
The Instructional Designers will be responsible for designing, developing, and delivering high-quality learning solutions that support organizational training, capacity building, and knowledge management initiatives. This role is offered on a fixed-term contract basis and is ideal for professionals experienced in e-learning development, curriculum design, and digital training solutions.
The position requires expertise in adult learning principles, content structuring, and the use of digital learning platforms to create engaging and effective training materials.
Key Responsibilities
The Instructional Designers will be responsible for:
- Designing and developing instructional content for both digital and instructor-led training programs
- Translating technical and business content into learner-friendly formats, including e-learning modules, guides, and assessments
- Applying instructional design methodologies such as ADDIE or SAM to structure learning programs
- Collaborating with subject matter experts (SMEs) to gather content and ensure accuracy of training materials
- Developing interactive learning experiences using multimedia elements such as videos, simulations, and quizzes
- Creating storyboards, scripts, and course outlines aligned with learning objectives
- Evaluating training effectiveness through feedback, assessments, and performance metrics
- Updating and maintaining existing learning materials to ensure relevance and accuracy
- Supporting the deployment of training programs through Learning Management Systems (LMS)
- Ensuring compliance with organizational standards and best practices in learning design
Functional Scope
The Instructional Designers play a critical role in enhancing organizational capability by delivering structured and impactful learning experiences. The role requires a balance between creativity, technical proficiency, and pedagogical expertise.
Business Development Manager (Health)
Location: Nairobi, Kenya
Date Posted: 12 March 2026
Role Overview
The Business Development Manager (Health) is responsible for driving growth within the health insurance segment by identifying new business opportunities, managing key client relationships, and expanding market share. The role involves strategic planning, client acquisition, and portfolio management within the health insurance domain.
This position requires strong commercial acumen, industry knowledge, and the ability to develop and execute business growth strategies in a competitive healthcare and insurance environment.
Key Responsibilities
The Business Development Manager will be tasked with:
- Identifying and pursuing new business opportunities within the health insurance market
- Developing and executing business development strategies to achieve revenue and growth targets
- Building and maintaining strong relationships with corporate clients, brokers, and partners
- Managing the end-to-end sales cycle, including lead generation, proposal development, negotiation, and closure
- Analyzing market trends and customer needs to inform product development and positioning
- Collaborating with underwriting and claims teams to ensure efficient service delivery
- Monitoring portfolio performance and implementing strategies to improve retention and profitability
- Preparing and presenting business proposals, reports, and performance updates to senior management
- Representing the organization in industry events, networking forums, and client engagements
- Ensuring compliance with regulatory requirements and internal policies
Functional Scope
The role is highly strategic and revenue-focused, requiring the Business Development Manager to act as a key driver of growth within the health insurance division. It involves both client-facing responsibilities and internal coordination across departments.
Business Relationship Officer
Location: Nairobi, Kenya
Date Posted: 12 March 2026
Role Overview
The Business Relationship Officer is responsible for managing client relationships, supporting business development activities, and ensuring high levels of customer satisfaction. The role focuses on maintaining strong engagement with clients, identifying cross-selling opportunities, and supporting the overall growth of the organization’s client portfolio.
The position requires strong interpersonal skills, attention to detail, and the ability to manage multiple client accounts effectively.
Key Responsibilities
The Business Relationship Officer will be responsible for:
- Managing and maintaining relationships with existing clients to ensure retention and satisfaction
- Identifying opportunities for cross-selling and upselling products and services
- Supporting the onboarding process for new clients and ensuring a smooth customer experience
- Acting as the primary point of contact for client inquiries, requests, and issue resolution
- Monitoring client accounts and providing regular updates on performance and service delivery
- Collaborating with internal teams to ensure timely and effective service provision
- Assisting in the preparation of proposals, contracts, and client documentation
- Conducting regular client visits and engagement meetings to strengthen relationships
- Tracking and reporting on customer feedback, satisfaction levels, and service improvements
- Supporting sales and marketing initiatives aimed at expanding the client base
Functional Scope
This role is essential in maintaining strong client relationships and ensuring consistent service delivery. The Business Relationship Officer acts as a bridge between the client and the organization, ensuring alignment of expectations and delivery.
Application Process
Interested candidates are encouraged to submit their applications for the respective positions before the stated deadlines. Each role offers an opportunity to contribute to a high-impact business environment while gaining exposure to industry best practices and professional growth.
