JOB OPPORTUNITIES – Old Mutual (KENYA)
Old Mutual is a leading African financial services organization providing a wide range of solutions across Life and Savings, Property and Casualty, Asset Management, and Banking and Lending. With a presence in 14 countries, the organization is committed to delivering exceptional customer experiences driven by empowered and high-performing teams.
The company is currently hiring for the following positions in Kenya. These roles offer excellent opportunities for professionals looking to grow their careers in banking, sales, and customer service.
1. Senior Relationship Officer – SME (Faulu MFB)
Location: Nairobi
Job ID: JR-77088 / JR-77091
Posted: 30+ days ago
Job Description:
The Senior Relationship Officer – SME will be responsible for managing and growing a portfolio of small and medium enterprise clients. The role involves identifying business opportunities, offering tailored financial solutions, and maintaining strong client relationships. The incumbent will drive revenue growth, manage credit risk, and ensure high levels of customer satisfaction within the SME segment.
2. Customer Service Officer – Kisumu Branch
Location: Kisumu
Job ID: JR-78501
Posted: 6 days ago
Job Description:
The Customer Service Officer will provide frontline support to customers at the Kisumu branch. Responsibilities include handling customer inquiries, resolving complaints, processing transactions, and ensuring a seamless banking experience. The role requires strong communication skills and a commitment to delivering excellent customer service.
3. Sales / Branch Manager – Machakos Branch
Location: Nairobi (Oversight of Machakos Branch)
Job ID: JR-78497
Posted: 6 days ago
Job Description:
The Sales/Branch Manager will oversee branch operations while driving sales performance and business growth. The role includes managing branch staff, implementing sales strategies, and ensuring operational efficiency. The incumbent will be responsible for achieving branch targets, enhancing customer relationships, and maintaining compliance with organizational policies.
4. Universal Banker (Faulu MFB)
Location: Nairobi
Job ID: JR-77092
Posted: 30+ days ago
Job Description:
The Universal Banker will provide a range of banking services, including customer support, account management, and sales of financial products. The role combines operational and sales responsibilities, ensuring customers receive efficient and personalized banking solutions. The incumbent will also support branch operations and contribute to achieving sales targets.
About the Organization
Old Mutual is driven by its purpose of Championing Mutually Positive Futures Every Day, placing both customers and employees at the center of its operations. The organization fosters a supportive work environment that encourages innovation, collaboration, and continuous growth.
