The Independent Policing Oversight Authority (IPOA) is a statutory body established under Cap. 86 of the Laws of Kenya with the core mandate of providing civilian oversight over the work of the National Police Service. The Authority plays a critical role in ensuring accountability, transparency, and professionalism within the policing sector, thereby strengthening public confidence and upholding the rule of law.
As part of its ongoing mandate to enhance service delivery and institutional effectiveness, the Authority seeks to recruit competent, results-oriented, and highly motivated Kenyan citizens to fill several vacant positions across different departments. These opportunities are open to individuals who are driven, innovative, and committed to contributing to public service excellence.
The vacancies span multiple professional disciplines, offering candidates an opportunity to work within a dynamic environment that supports governance, investigations, legal oversight, finance, research, and administrative services. Each role is designed to contribute to the Authority’s broader mission of promoting police accountability and fostering trust between law enforcement agencies and the public.
Below is a detailed overview of the available positions, including their respective job descriptions and responsibilities.
- Senior Accountant
Job Reference No: IPOA/HR/01/2026
Job Grade: IPOA 7
Vacant Positions: 1 Post
The Senior Accountant will be responsible for overseeing financial operations within the Authority and ensuring compliance with financial regulations and standards. The role requires a high level of integrity and accountability in managing public resources.
Duties and Responsibilities:
- Overseeing the preparation and maintenance of accurate financial records and reports
- Managing budgeting processes and monitoring budget implementation
- Ensuring compliance with public financial management regulations and policies
- Coordinating internal and external audits and implementing audit recommendations
- Supervising accounting staff and ensuring adherence to accounting standards
- Managing cash flow, financial forecasting, and expenditure control
- Preparing financial statements and periodic management reports
- Supporting procurement processes through financial verification and approvals
- Ensuring timely reconciliation of accounts and resolution of discrepancies
- Advising management on financial planning and resource allocation
- Call Centre Officer II
Job Reference No: IPOA/HR/02/2026
Job Grade: IPOA 9
Vacant Positions: 3 Posts
The Call Centre Officer II will serve as a key point of contact between the Authority and the public, ensuring that inquiries, complaints, and feedback are handled efficiently and professionally.
Duties and Responsibilities:
- Receiving and responding to calls, emails, and other communication channels
- Recording complaints and inquiries accurately in the system
- Providing information about IPOA services and processes
- Escalating complex issues to relevant departments for action
- Maintaining high standards of customer service and professionalism
- Monitoring call trends and preparing reports on common issues
- Ensuring confidentiality and proper handling of sensitive information
- Supporting outreach initiatives by providing information to the public
- Following up on unresolved cases to ensure timely resolution
- Complaints Management Officer II
Job Reference No: IPOA/HR/03/2026
Job Grade: IPOA 9
Vacant Positions: 6 Posts
This role focuses on the effective management and processing of complaints lodged with the Authority, ensuring timely and transparent handling of cases.
Duties and Responsibilities:
- Receiving, reviewing, and documenting complaints from the public
- Assessing complaints and determining appropriate action or referral
- Coordinating with investigative teams on complaint cases
- Maintaining accurate records and databases of complaints
- Preparing reports on complaint trends and outcomes
- Ensuring compliance with complaint handling procedures
- Providing feedback to complainants on case progress
- Supporting public awareness initiatives on complaint procedures
- Ensuring timely resolution of complaints in line with service standards
- Inspections Officer II
Job Reference No: IPOA/HR/04/2026
Job Grade: IPOA 9
Vacant Positions: 1 Post
The Inspections Officer II will support oversight functions through inspections of police facilities and operations to ensure compliance with standards and regulations.
Duties and Responsibilities:
- Conducting inspections of police stations and related facilities
- Documenting findings and preparing inspection reports
- Assessing compliance with operational and legal standards
- Recommending corrective actions where necessary
- Monitoring implementation of inspection recommendations
- Collaborating with other departments during inspections
- Supporting audits and evaluation exercises
- Maintaining records of inspection activities
- Monitoring Officer II
Job Reference No: IPOA/HR/05/2026
Job Grade: IPOA 9
Vacant Positions: 2 Posts
The Monitoring Officer II will be responsible for tracking and evaluating the implementation of programs and activities within the Authority.
Duties and Responsibilities:
- Developing monitoring tools and frameworks
- Tracking progress of projects and initiatives
- Collecting and analyzing data for performance assessment
- Preparing monitoring reports for management
- Identifying gaps and recommending improvements
- Supporting evaluation exercises and impact assessments
- Ensuring compliance with monitoring standards and procedures
- Coordinating with departments for data collection and reporting
- Investigations Officer II
Job Reference No: IPOA/HR/06/2026
Job Grade: IPOA 9
Vacant Positions: 9 Posts
The Investigations Officer II plays a central role in the Authority’s mandate by conducting investigations into complaints against police officers.
Duties and Responsibilities:
- Conducting investigations into reported cases
- Collecting evidence, interviewing witnesses, and documenting findings
- Preparing investigation reports and recommendations
- Ensuring adherence to legal and procedural requirements
- Collaborating with legal and enforcement agencies
- Maintaining confidentiality and integrity of investigations
- Presenting findings to relevant authorities
- Following up on cases to ensure resolution
- Supporting prosecution processes where applicable
- Legal Officer II
Job Reference No: IPOA/HR/07/2026
Job Grade: IPOA 9
Vacant Positions: 1 Post
The Legal Officer II will provide legal support to the Authority, ensuring compliance with laws and regulations in all operations.
Duties and Responsibilities:
- Providing legal advice to management and departments
- Drafting legal documents, contracts, and agreements
- Supporting litigation processes and representing the Authority
- Reviewing policies and ensuring legal compliance
- Conducting legal research and preparing briefs
- Liaising with external legal stakeholders
- Monitoring changes in laws and advising accordingly
- Supporting investigations with legal guidance
- Research Officer II
Job Reference No: IPOA/HR/08/2026
Job Grade: IPOA 9
Vacant Positions: 1 Post
The Research Officer II will contribute to evidence-based decision-making through research and data analysis.
Duties and Responsibilities:
- Conducting research studies related to policing and oversight
- Collecting and analyzing data
- Preparing research reports and policy briefs
- Supporting development of strategies and programs
- Monitoring trends and emerging issues
- Collaborating with stakeholders on research initiatives
- Disseminating research findings to relevant audiences
- Clerical Officer II
Job Reference No: IPOA/HR/09/2026
Job Grade: IPOA 12
Vacant Positions: 1 Post
The Clerical Officer II will provide administrative and clerical support to ensure efficient office operations.
Duties and Responsibilities:
- Managing records and filing systems
- Handling correspondence and documentation
- Supporting office logistics and coordination
- Assisting in data entry and record maintenance
- Providing support during meetings and events
- Ensuring proper document management
- Driver II
Job Reference No: IPOA/HR/10/2026
Job Grade: IPOA 12
Vacant Positions: 4 Posts
The Driver II will be responsible for providing transport services to support the Authority’s operations.
Duties and Responsibilities:
- Driving official vehicles for authorized duties
- Ensuring safety and security of passengers and vehicles
- Maintaining vehicle cleanliness and condition
- Conducting routine vehicle checks and reporting issues
- Keeping accurate records of journeys and fuel usage
- Adhering to traffic laws and organizational policies
- Office Assistant II
Job Reference No: IPOA/HR/11/2026
Job Grade: IPOA 13
Vacant Positions: 3 Posts
The Office Assistant II will support daily office operations through general duties and logistical assistance.
Duties and Responsibilities:
- Providing office support services such as cleaning and maintenance
- Assisting in movement of files and documents
- Supporting office organization and arrangement
- Delivering messages and documents within and outside the office
- Assisting in basic administrative tasks
- Ensuring cleanliness and orderliness of office spaces
Application Process
Interested candidates who meet the requirements for the above positions are required to submit their applications online through the IPOA careers portal. The Authority does not accept physical applications.
Applicants are encouraged to review detailed job descriptions and specifications available on the IPOA careers portal before submitting their applications. All applications must be received on or before 18th May, 2026 at 5:00 p.m. East Africa Time.
Important Notes
Successful candidates will be required to meet the requirements of Chapter Six of the Constitution of Kenya 2010. In addition, they will be expected to provide clearance certificates from relevant bodies including HELB, EACC, CRB, KRA, and DCI. Background checks and verification of academic and professional certificates will also be conducted prior to appointment.
The Independent Policing Oversight Authority is an equal opportunity employer and does not discriminate on any basis. Canvassing will lead to automatic disqualification. The Authority does not charge any fees at any stage of the recruitment process, and only shortlisted candidates will be contacted.
