8 Vacancies Open At Safaricom

by Recal

A number of exciting career opportunities have been announced within a leading organization operating across enterprise solutions, technology, and business services in Kenya. These roles span multiple departments including Enterprise Business, Public Sector, and Technology Divisions, offering professionals a chance to contribute to high-impact projects in cloud computing, IoT, security, operations, and business development.

The organization continues to expand its footprint in digital transformation, enterprise connectivity, and managed services. As a result, it is seeking skilled, experienced, and forward-thinking professionals to join various teams across the country. The available positions provide an opportunity to work in a dynamic environment focused on innovation, operational excellence, and customer-centric solutions.

This article provides a detailed breakdown of each advertised position, including key responsibilities and expectations, to help prospective candidates understand the scope of each role.


1. Business Development Account Associate (Coast Region)

Department: Managed Services Tribe
Division: Enterprise Business Unit
Location: Coast Region, Kenya
Posting Date: 30 April 2026

Job Description

The Business Development Account Associate will play a key role in supporting enterprise clients within the Coast Region. The role focuses on driving revenue growth, strengthening customer relationships, and supporting the delivery of managed services solutions tailored to client needs.

Key Duties and Responsibilities

  • Support the identification and development of new business opportunities within the assigned region
  • Assist in managing and growing existing enterprise customer accounts
  • Collaborate with internal teams to deliver customized managed service solutions
  • Participate in client meetings, presentations, and proposal development
  • Maintain accurate records of customer interactions and sales activities
  • Support the execution of sales strategies aligned with business objectives
  • Monitor market trends and competitor activities to inform business decisions
  • Ensure high levels of customer satisfaction through consistent engagement

2. Lead – Enterprise Cloud, IoT & Security

Division: Enterprise & Public Sector
Location: Kenya
Posting Date: 30 April 2026

Job Description

This role is responsible for leading the development and execution of enterprise solutions in cloud computing, Internet of Things (IoT), and cybersecurity. The position requires strategic oversight and technical leadership to drive adoption of advanced digital solutions.

Key Duties and Responsibilities

  • Lead the design and deployment of cloud, IoT, and security solutions for enterprise clients
  • Develop and implement strategies to grow the enterprise solutions portfolio
  • Collaborate with cross-functional teams to ensure seamless service delivery
  • Provide technical leadership and guidance to solution teams
  • Engage with clients to understand business needs and translate them into technical solutions
  • Drive innovation in emerging technologies within the enterprise space
  • Ensure compliance with security standards and best practices
  • Monitor performance and optimize solutions for efficiency and scalability

3. Lead – Wholesale & Carrier

Division: Enterprise & Public Sector
Location: Kenya
Posting Date: 30 April 2026

Job Description

The Lead – Wholesale & Carrier will oversee the management and growth of wholesale and carrier business segments. The role focuses on partnerships, network services, and revenue generation from carrier clients.

Key Duties and Responsibilities

  • Develop and implement strategies for wholesale and carrier business growth
  • Manage relationships with local and international carrier partners
  • Oversee pricing, contracts, and service agreements
  • Identify new opportunities in the wholesale telecommunications market
  • Collaborate with technical teams to ensure service quality and reliability
  • Monitor industry trends and regulatory developments
  • Drive revenue growth through innovative carrier solutions
  • Ensure efficient delivery of wholesale services

4. Lead – Enterprise Operations

Division: Enterprise & Public Sector
Location: Kenya
Posting Date: 30 April 2026

Job Description

The Lead – Enterprise Operations is responsible for overseeing operational processes within the enterprise division. This includes ensuring service delivery efficiency, process optimization, and operational excellence.

Key Duties and Responsibilities

  • Oversee daily operations within the enterprise business unit
  • Ensure efficient service delivery to enterprise clients
  • Develop and implement operational strategies and processes
  • Monitor performance metrics and drive continuous improvement
  • Coordinate with various departments to ensure seamless operations
  • Identify and resolve operational challenges
  • Maintain high standards of service quality and customer satisfaction
  • Support business continuity and risk management initiatives

5. Lead – Enterprise Converged Business Solutions

Division: Enterprise & Public Sector
Location: Kenya
Posting Date: 30 April 2026

Job Description

This role focuses on delivering integrated business solutions that combine multiple services such as connectivity, cloud, and digital platforms. The Lead will drive the development and commercialization of converged solutions.

Key Duties and Responsibilities

  • Develop and manage converged business solutions for enterprise clients
  • Integrate various service offerings into cohesive solutions
  • Collaborate with product, sales, and technical teams
  • Identify market opportunities for bundled services
  • Drive customer adoption of integrated solutions
  • Ensure alignment with overall enterprise strategy
  • Monitor solution performance and customer feedback
  • Enhance product offerings based on market needs

6. Engineer – IPCC Planning

Department: Channels IT Department
Division: Technology Division
Location: Kenya
Posting Date: 29 April 2026

Job Description

The Engineer – IPCC Planning will be responsible for planning and optimizing IP Contact Center infrastructure. The role involves technical design, system optimization, and ensuring reliability of communication systems.

Key Duties and Responsibilities

  • Plan and design IP Contact Center (IPCC) solutions
  • Optimize system performance and capacity planning
  • Collaborate with IT and network teams for system integration
  • Monitor system performance and resolve technical issues
  • Support implementation of new technologies and upgrades
  • Ensure system reliability and availability
  • Maintain documentation of system configurations
  • Provide technical support for IPCC-related projects

7. Business Development Account Specialist

Division: Enterprise Business & Public Sector Unit
Department: Enterprise Solutions Tribe
Location: Kenya
Posting Date: 29 April 2026

Job Description

The Business Development Account Specialist will focus on driving enterprise sales and managing key accounts. The role involves identifying opportunities, developing proposals, and ensuring successful delivery of solutions.

Key Duties and Responsibilities

  • Identify and pursue new business opportunities in the enterprise segment
  • Manage and grow key customer accounts
  • Develop and present business proposals to clients
  • Collaborate with internal teams to deliver solutions
  • Track sales performance and report on key metrics
  • Maintain strong customer relationships
  • Support contract negotiations and closures
  • Monitor industry trends and customer needs

8. IT Business Analyst – Financial Services

Division: Technology Division
Location: Kenya
Posting Date: 29 April 2026

Job Description

The IT Business Analyst – Financial Services will bridge the gap between business needs and technology solutions within the financial services domain. The role focuses on requirements gathering, system analysis, and solution implementation.

Key Duties and Responsibilities

  • Gather and document business requirements from stakeholders
  • Analyze existing systems and identify areas for improvement
  • Collaborate with technical teams to design solutions
  • Support implementation of financial services systems
  • Conduct testing and validation of system changes
  • Provide documentation and training support
  • Ensure alignment of solutions with business objectives
  • Monitor system performance and recommend enhancements

Conclusion

These vacancies present a wide range of career opportunities for professionals in business development, enterprise solutions, and technology. Each role plays a critical part in driving innovation, improving service delivery, and supporting organizational growth.

Candidates interested in advancing their careers in enterprise business, telecommunications, and IT are encouraged to review the roles carefully and identify positions that align with their expertise and career goals.

Apply Now

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