Consolidated Bank has announced multiple career opportunities for professionals seeking to build and advance their careers within Kenya’s banking sector. The institution continues to position itself as an employer that values professional growth, operational excellence, innovation, and employee development.
The latest recruitment drive presents opportunities for experienced professionals and mid-level officers across various departments including ICT, business development, digital banking, audit, risk management, debt recovery, ESG, project management, and branch operations.
As one of Kenya’s financial institutions with a growing focus on innovation, customer service, operational efficiency, and sustainable banking practices, Consolidated Bank continues to strengthen its workforce by recruiting individuals capable of supporting its strategic objectives.
The advertised vacancies provide opportunities for candidates with backgrounds in banking, information technology, cybersecurity, project management, risk management, finance, and business growth to contribute toward the institution’s long-term success.
The available positions are outlined below.
- ICT Manager – Business Systems & Applications
The ICT Manager – Business Systems & Applications will be responsible for overseeing the bank’s business systems infrastructure and application environment. The role focuses on ensuring that business applications remain efficient, secure, stable, and aligned with the institution’s operational requirements.
The successful candidate will support digital transformation initiatives, coordinate application development and maintenance activities, and ensure seamless integration of banking systems.
Duties and Responsibilities
- Managing the bank’s business systems and application architecture
- Coordinating implementation, maintenance, and upgrades of banking applications
- Ensuring optimal performance and availability of core business systems
- Supervising application support teams and external vendors
- Monitoring systems integration and interoperability across departments
- Supporting digital banking initiatives and automation projects
- Ensuring compliance with ICT governance and security standards
- Identifying opportunities for process improvement through technology
- Coordinating troubleshooting and resolution of systems-related issues
- Preparing technical reports and recommendations for management
- Participating in ICT strategy development and execution
- Supporting disaster recovery and business continuity initiatives
The role requires strong technical leadership capabilities, systems management expertise, and the ability to align ICT operations with business priorities.
- Business Development Manager
The Business Development Manager will lead the bank’s customer acquisition, portfolio growth, and market expansion initiatives. The position focuses on identifying new business opportunities, enhancing customer relationships, and driving revenue growth.
The officer will work closely with branch teams and other business units to strengthen the bank’s market presence.
Duties and Responsibilities
- Developing and implementing business growth strategies
- Identifying new market opportunities and customer segments
- Managing relationships with key corporate and retail clients
- Coordinating customer acquisition and retention initiatives
- Driving sales performance and achievement of revenue targets
- Monitoring market trends and competitor activities
- Supporting development of new banking products and services
- Preparing business performance reports and forecasts
- Coordinating business campaigns and marketing initiatives
- Supporting branch business growth activities
- Ensuring high standards of customer service delivery
- Collaborating with internal departments to improve service efficiency
The position requires strategic thinking, relationship management skills, and strong understanding of banking operations and business growth strategies.
- Information Systems Auditor
The Information Systems Auditor will be responsible for evaluating the effectiveness of the bank’s ICT controls, systems security, risk management processes, and compliance with internal policies and regulatory standards.
The role supports operational integrity and strengthens the institution’s ICT governance framework.
Duties and Responsibilities
- Conducting audits of information systems and ICT infrastructure
- Reviewing system controls, security procedures, and operational processes
- Assessing compliance with ICT policies and regulatory requirements
- Identifying system vulnerabilities and control weaknesses
- Preparing audit findings and recommendations
- Monitoring implementation of audit recommendations
- Supporting risk assessment exercises
- Evaluating disaster recovery and business continuity controls
- Reviewing access controls and data protection measures
- Conducting audits on digital banking systems and platforms
- Collaborating with internal audit and risk management teams
- Preparing audit documentation and reports
The role requires analytical skills, ICT audit expertise, and strong understanding of information systems risk management.
- Information Security Officer
The Information Security Officer will support the bank’s cybersecurity framework by ensuring protection of systems, networks, applications, and data against internal and external threats.
The officer will play a key role in safeguarding information assets and supporting compliance with information security standards.
Duties and Responsibilities
- Monitoring information security risks and incidents
- Implementing cybersecurity controls and policies
- Conducting security assessments and vulnerability reviews
- Supporting incident response and threat management activities
- Monitoring access controls and user permissions
- Supporting security awareness initiatives among staff
- Ensuring compliance with information security regulations
- Reviewing network and systems security configurations
- Supporting business continuity and disaster recovery processes
- Monitoring suspicious activities and security breaches
- Preparing security reports and recommendations
- Coordinating with ICT teams on security improvements
The position requires knowledge of cybersecurity principles, risk management, and information protection practices.
- ESG & Climate Risk Officer
The ESG & Climate Risk Officer will support the bank’s sustainability agenda by integrating environmental, social, and governance considerations into business operations and risk management frameworks.
The officer will also support climate risk assessment initiatives and sustainability reporting activities.
Duties and Responsibilities
- Supporting implementation of ESG and sustainability initiatives
- Conducting climate risk assessments and analysis
- Monitoring compliance with ESG frameworks and standards
- Supporting preparation of sustainability reports
- Coordinating environmental and social risk reviews
- Supporting development of ESG-related policies and procedures
- Monitoring emerging sustainability and climate-related trends
- Supporting stakeholder engagement on ESG matters
- Assisting in integration of ESG principles into banking operations
- Conducting awareness initiatives on sustainability practices
- Preparing ESG performance reports and recommendations
- Supporting implementation of responsible banking practices
The role requires understanding of sustainability, environmental risk management, governance practices, and climate-related frameworks.
- Debt Recovery Officer
The Debt Recovery Officer will support management of non-performing loans and recovery activities within the bank. The role focuses on minimizing credit losses while maintaining professional engagement with customers.
Duties and Responsibilities
- Following up on overdue loan accounts
- Coordinating debt recovery initiatives and negotiations
- Monitoring repayment arrangements and recovery plans
- Preparing recovery reports and account analysis
- Liaising with legal teams and external recovery agents
- Maintaining accurate debt recovery records
- Conducting customer visits and recovery follow-ups
- Supporting restructuring and settlement discussions
- Ensuring compliance with recovery procedures and regulations
- Monitoring performance of recovery portfolios
- Supporting reduction of non-performing assets
- Escalating high-risk accounts for appropriate action
The position requires negotiation skills, analytical capabilities, and understanding of credit management and recovery procedures.
- Project Analyst
The Project Analyst will support planning, coordination, monitoring, and implementation of strategic projects within the bank. The role focuses on ensuring projects are executed efficiently and aligned with organizational objectives.
Duties and Responsibilities
- Supporting project planning and implementation activities
- Monitoring project timelines, budgets, and deliverables
- Preparing project documentation and status reports
- Conducting project performance analysis
- Supporting stakeholder coordination and communication
- Assisting in risk assessment and mitigation planning
- Monitoring compliance with project management standards
- Supporting change management initiatives
- Conducting research and data analysis for projects
- Tracking project milestones and action plans
- Supporting project evaluation and reporting
- Coordinating project meetings and follow-ups
The role requires analytical thinking, organizational skills, and understanding of project coordination processes.
- Officer – Digital Banking
The Officer – Digital Banking will support the bank’s digital service delivery initiatives by enhancing customer experience across digital platforms and supporting adoption of digital banking solutions.
Duties and Responsibilities
- Supporting management of digital banking platforms
- Assisting in implementation of digital banking initiatives
- Monitoring performance of digital banking channels
- Supporting customer onboarding onto digital platforms
- Resolving digital banking service issues
- Monitoring customer feedback and usage trends
- Coordinating digital banking awareness campaigns
- Supporting testing and rollout of new digital services
- Preparing digital banking performance reports
- Monitoring transaction activity and operational efficiency
- Collaborating with ICT and operations teams
- Supporting innovation and customer experience initiatives
The role requires understanding of digital financial services, customer engagement, and banking technology solutions.
- ICT Officer – Business Systems & Applications
The ICT Officer – Business Systems & Applications will support maintenance and administration of the bank’s business applications and systems infrastructure.
The officer will assist in ensuring efficient operation of ICT systems and user support services.
Duties and Responsibilities
- Supporting administration of business applications and systems
- Assisting in troubleshooting application-related issues
- Monitoring system performance and functionality
- Supporting system upgrades and maintenance activities
- Coordinating user support and issue resolution
- Assisting in systems integration activities
- Preparing technical documentation and reports
- Supporting implementation of ICT projects
- Monitoring compliance with ICT standards and procedures
- Supporting data management and system security initiatives
- Coordinating testing of applications and system enhancements
- Assisting in training users on systems functionality
The role requires technical problem-solving abilities and understanding of ICT systems administration.
- Business Development Officers
The Business Development Officers will support customer acquisition, portfolio growth, and relationship management activities across the bank’s operational areas.
The officers will contribute toward expanding the bank’s customer base and improving service delivery.
Duties and Responsibilities
- Identifying and pursuing new business opportunities
- Supporting customer acquisition initiatives
- Building and maintaining customer relationships
- Marketing banking products and services
- Supporting achievement of business growth targets
- Conducting market research and customer analysis
- Coordinating customer engagement activities
- Preparing sales and performance reports
- Supporting branch business development activities
- Assisting customers with product information and onboarding
- Monitoring customer satisfaction and service delivery
- Supporting implementation of marketing campaigns
The position requires communication skills, customer engagement abilities, and business growth orientation.
- Product Development Officer
The Product Development Officer will support design, review, enhancement, and management of banking products and services.
The role focuses on ensuring products remain competitive, customer-focused, and aligned with market demands.
Duties and Responsibilities
- Supporting development and review of banking products
- Conducting market and customer research
- Monitoring product performance and customer feedback
- Supporting product enhancement initiatives
- Preparing product proposals and business cases
- Coordinating implementation of new products and services
- Monitoring competitor products and industry trends
- Supporting pricing and product positioning analysis
- Collaborating with business and operations teams
- Assisting in preparation of product documentation
- Supporting product awareness and rollout initiatives
- Monitoring compliance with product policies and regulations
The role requires analytical thinking, creativity, and understanding of banking product management processes.
- Branch Manager
The Branch Manager will oversee branch operations, business growth, customer service delivery, and operational efficiency within the assigned branch.
The officer will provide leadership to branch teams while ensuring achievement of business and operational targets.
Duties and Responsibilities
- Managing daily branch operations and administration
- Driving branch business growth and profitability
- Supervising branch staff and operational activities
- Ensuring delivery of quality customer service
- Monitoring branch performance and targets
- Supporting customer relationship management
- Ensuring compliance with banking regulations and internal procedures
- Managing operational risks and controls
- Coordinating branch marketing and customer acquisition activities
- Preparing operational and business reports
- Supporting staff development and performance management
- Handling customer complaints and operational escalations
The role requires leadership skills, banking operations knowledge, customer relationship management capabilities, and business growth expertise.
Career Opportunities at Consolidated Bank
The current vacancies at Consolidated Bank provide opportunities for professionals seeking careers in banking, technology, business development, cybersecurity, sustainability, audit, digital banking, and branch leadership.
The institution continues to position itself as a workplace focused on operational excellence, innovation, customer service, and professional growth. Candidates interested in contributing toward the bank’s strategic objectives may consider applying for positions aligned with their experience and career goals.
The recruitment spans managerial, officer-level, technical, and operational positions, providing opportunities for professionals at different stages of their careers.
Applicants are advised to review the specific requirements and application procedures provided by the bank for each advertised position.
