Safaricom PLC has announced several new career opportunities in Kenya targeting professionals in technology, cybersecurity, fintech innovation, finance shared services, operations governance, and workplace wellbeing. The vacancies reflect the company’s continued investment in digital transformation, financial technology growth, intelligent operations, and employee experience enhancement.
As one of the leading telecommunications and technology companies in East Africa, Safaricom PLC continues to expand its workforce by recruiting experienced and innovative professionals capable of supporting its evolving digital ecosystem. The newly advertised opportunities provide career openings for individuals interested in hybrid technology roles, leadership positions, operational governance, financial systems, and next-generation fintech development.
The vacancies are open in Kenya, with some positions operating under hybrid working arrangements. Interested candidates are encouraged to review the responsibilities attached to each role and submit their applications before the respective deadlines.
The available positions include:
- M-Pesa Africa: Senior Specialist – Cloud & Network Cyber Security
- API & Developer Marketplace Lead
- Next Gen Fintech Lead
- Intelligent Ops & Governance Lead
- Acquire to Retire Analyst
- CoE Lead Safety, Workspace & Wellbeing
Below is a detailed breakdown of the advertised vacancies and their respective responsibilities.
- M-Pesa Africa: Senior Specialist – Cloud & Network Cyber Security
Posting Date: 22 May 2026
Location: Kenya (Hybrid)
Safaricom is seeking a Senior Specialist – Cloud & Network Cyber Security to support the protection of digital infrastructure within the M-Pesa Africa ecosystem. The role is expected to strengthen cloud security frameworks, network security systems, and cyber resilience strategies across digital financial services platforms.
The successful candidate will work closely with technology teams to identify vulnerabilities, implement security measures, and support secure cloud operations within the organization’s digital architecture.
Key Duties and Responsibilities
- Supporting the implementation of cloud and network cybersecurity strategies
- Monitoring and managing cybersecurity threats affecting digital infrastructure
- Enhancing network security controls and cloud protection mechanisms
- Conducting vulnerability assessments and risk analysis
- Supporting incident response and cyber threat investigations
- Collaborating with technology teams to ensure compliance with cybersecurity standards
- Strengthening cyber resilience across cloud-based systems
- Supporting secure access management and network monitoring activities
- Participating in cybersecurity audits and security assessments
- Assisting in the development of security policies and operational procedures
This position is suitable for professionals interested in cybersecurity operations, cloud infrastructure protection, digital financial services security, and enterprise risk management.
- API & Developer Marketplace Lead
Posting Date: 19 May 2026
Location: Kenya
Safaricom is recruiting an API & Developer Marketplace Lead within the Financial Services Cluster. The position focuses on strengthening digital ecosystems by driving API strategy, developer engagement, and marketplace innovation.
The role is expected to support the development of scalable digital platforms that allow developers and businesses to integrate financial services solutions efficiently.
Key Duties and Responsibilities
- Leading the API and developer marketplace strategy
- Supporting the growth of developer ecosystems and partner integrations
- Managing API lifecycle governance and optimization
- Collaborating with product teams to improve developer experiences
- Driving adoption of digital financial services APIs
- Supporting partnerships with fintechs, developers, and technology stakeholders
- Identifying opportunities for digital innovation and platform expansion
- Coordinating API performance monitoring and reporting
- Supporting commercialization initiatives within the developer marketplace
- Ensuring compliance with technology and security standards
The position is ideal for professionals with interests in digital transformation, developer ecosystems, platform strategy, and financial technology innovation.
- Next Gen Fintech Lead
Posting Date: 19 May 2026
Location: Kenya
Safaricom has also announced a vacancy for Next Gen Fintech Lead within the Financial Services Cluster. The role is designed to support innovation initiatives and emerging financial technology solutions aimed at improving digital financial experiences.
The successful candidate will contribute to the development of future-focused fintech strategies while supporting the introduction of innovative digital products and solutions.
Key Duties and Responsibilities
- Leading next-generation fintech innovation initiatives
- Supporting development of emerging digital financial products
- Identifying market opportunities within the fintech landscape
- Collaborating with internal and external stakeholders on innovation projects
- Supporting digital transformation strategies within financial services
- Driving customer-centric fintech solutions and experiences
- Monitoring fintech trends, technologies, and market developments
- Supporting product innovation and digital ecosystem expansion
- Coordinating innovation pipelines and strategic partnerships
- Enhancing competitiveness within digital financial services operations
This role may attract professionals experienced in fintech innovation, digital product development, strategy, emerging technologies, and financial services transformation.
- Intelligent Ops & Governance Lead
Posting Date: 19 May 2026
Location: Kenya
The Intelligent Ops & Governance Lead position focuses on strengthening operational intelligence, governance structures, and organizational efficiency within Safaricom’s Financial Services Cluster.
The role supports operational optimization through governance frameworks, intelligent operations systems, analytics, and process improvement initiatives.
Key Duties and Responsibilities
- Supporting operational governance frameworks and compliance processes
- Driving intelligent operations strategies and performance optimization
- Monitoring operational risks and governance standards
- Supporting process automation and operational efficiency improvements
- Coordinating governance reporting and operational analytics
- Collaborating with business units to improve operational performance
- Supporting implementation of operational controls and standards
- Enhancing decision-making through operational intelligence tools
- Monitoring service delivery effectiveness and governance compliance
- Supporting continuous improvement initiatives across operations
This opportunity is suitable for professionals interested in governance, operations management, business intelligence, operational analytics, and process optimization.
- Acquire to Retire Analyst
Posting Date: 18 May 2026
Location: Kenya
Safaricom is also hiring an Acquire to Retire Analyst within Finance Shared Services under the Finance and Innovation Cluster. The position focuses on supporting finance operations related to employee lifecycle management, financial systems, and process coordination.
The successful candidate will support operational efficiency and service delivery within finance shared services functions.
Key Duties and Responsibilities
- Supporting finance shared services operations and reporting
- Assisting in employee lifecycle financial processes
- Coordinating acquire-to-retire operational activities
- Supporting process documentation and compliance monitoring
- Assisting with financial reconciliations and reporting requirements
- Supporting payroll and employee financial operations where applicable
- Collaborating with internal teams to improve process efficiency
- Monitoring service delivery standards within finance operations
- Supporting operational controls and compliance procedures
- Assisting in continuous improvement initiatives within shared services
The position may attract candidates interested in finance operations, shared services management, process analysis, compliance support, and operational coordination.
- CoE Lead Safety, Workspace & Wellbeing
Posting Date: 18 May 2026
Location: Safaricom Care Centre, Kenya
Safaricom is recruiting a CoE Lead Safety, Workspace & Wellbeing within the People Cluster. The role is expected to support employee wellbeing initiatives, workplace safety programs, and workspace management strategies.
The successful candidate will contribute to creating safe, productive, and employee-centered work environments aligned with organizational standards and wellbeing goals.
Key Duties and Responsibilities
- Leading workplace safety and wellbeing initiatives
- Supporting workspace planning and employee experience programs
- Coordinating occupational safety and health activities
- Supporting employee wellbeing strategies and engagement initiatives
- Monitoring workplace safety compliance and standards
- Collaborating with stakeholders to improve workplace environments
- Supporting implementation of health and safety policies
- Coordinating workplace risk assessments and mitigation measures
- Enhancing employee wellness programs and support systems
- Supporting continuous improvement in workspace management practices
This role may appeal to professionals interested in workplace wellbeing, occupational health and safety, employee experience, people operations, and organizational culture management.
Why These Safaricom Jobs Stand Out in 2026
The newly announced opportunities demonstrate Safaricom’s continued investment in digital innovation, fintech growth, cybersecurity, intelligent operations, and employee wellbeing. The company continues to position itself as a leading employer in Kenya’s technology and telecommunications sector by expanding opportunities across various professional disciplines.
Some notable features of the advertised vacancies include:
- Opportunities in high-demand technology and fintech fields
- Hybrid work arrangements for selected positions
- Roles supporting digital transformation and innovation
- Leadership opportunities in governance and operational excellence
- Career openings in cybersecurity and cloud security
- Employee-focused roles supporting wellbeing and workspace management
- Finance shared services and operational support opportunities
The positions also reflect the increasing demand for professionals capable of supporting digital ecosystems, financial technology innovation, intelligent operations, and modern workplace transformation.
How to Apply
Candidates interested in any of the above positions are encouraged to submit their applications through the official Safaricom careers platform before the respective deadlines indicated in the job postings.
