Biovision Africa Trust is inviting applications from qualified and highly motivated professionals for the position of IT Officer based in Nairobi, Kenya. This opportunity is ideal for candidates with experience in ICT support, systems administration, network management, digital platforms, and user support who are looking to contribute to a mission-driven Pan-African organization.
Biovision Africa Trust (BvAT) continues to play a critical role in supporting sustainable agriculture and improving livelihoods across Africa through knowledge sharing, capacity building, and practical farmer-centered solutions. The organization is now seeking to strengthen its internal ICT operations through the recruitment of a dedicated IT Officer to support its growing digital and technology needs.
About Biovision Africa Trust
Biovision Africa Trust was established in 2009 and is headquartered at the icipe campus in Nairobi. It is a Pan-African not-for-profit organization committed to alleviating poverty and improving the livelihoods of smallholder farmers through agroecological transformation.
The organization serves as a bridge between scientific research and practical agricultural solutions by promoting knowledge dissemination and strengthening capacity among farming communities and stakeholders. Its impact spans across the continent through major programmes such as:
- Farmer Communication Programme in East Africa
- African Union Ecological Organic Agriculture (EOA) Initiative
- Knowledge Centre for Organic Agriculture (KCOA) hubs across Africa
Through its 2025–2028 Strategic Plan titled Transforming Livelihoods Sustainably in Africa, BvAT focuses on:
- Strengthening climate resilience
- Advancing applied research and communication
- Supporting dynamic market systems
- Influencing policy reforms
- Ensuring institutional sustainability
- Building strong strategic partnerships
Its long-term vision remains a food-secure Africa where healthy communities and thriving ecosystems coexist sustainably.
1. IT Officer
Organization: Biovision Africa Trust
Location: Nairobi
Reports to: Human Resources and Admin Manager
Supervises: None
Application Deadline: 5 June 2026
Job Purpose
The IT Officer will support the implementation of ICT services across all BvAT offices. The role focuses on maintaining technology infrastructure, supporting staff with day-to-day ICT needs, implementing IT systems and strategies, and ensuring reliable operation of hardware, software, networks, and digital collaboration tools.
The position also includes responsibility for supporting communication-related digital tools, document design, website management, and vendor coordination.
Key Duties and Responsibilities
A) Hardware and Software Support
The IT Officer will be expected to ensure the effective functioning of ICT hardware and software across the organization.
Key responsibilities include:
- Installing, operating, and maintaining office ICT hardware
- Providing technical advice on acquisition of hardware supplies
- Conducting routine repairs and replacement of hardware electronic components
- Supporting installation of commercial and internally developed software
- Managing software upgrades and antivirus programs
- Maintaining up-to-date software and hardware inventory records
B) Network Administration and ICT Infrastructure Support
The successful candidate will support the organization’s network systems and ensure smooth ICT operations.
Responsibilities include:
- Monitoring network connections daily to ensure stable performance
- Configuring printers and granting network access to users
- Troubleshooting network-related issues
- Supporting users experiencing network access challenges
- Coordinating with the icipe IT team on network maintenance
- Supporting Local Area Network (LAN) administration
- Supporting business continuity and disaster recovery processes
- Managing backup and restoration of server and local storage facilities
C) User Support and Helpdesk Services
The IT Officer will provide technical assistance to staff in both Nairobi and field offices.
This includes:
- Diagnosing hardware and software issues
- Supporting operating system and application troubleshooting
- Responding to staff ICT requests efficiently
- Prioritizing support requests based on urgency
- Coordinating support with icipe IT personnel where necessary
- Supporting ICT onboarding for new employees
- Assisting users with computer-related challenges across the organization
D) ICT Procurement and Asset Management
The role will also support procurement and management of ICT equipment.
Tasks include:
- Providing technical specifications for procurement of ICT equipment
- Advising on best technology options locally and internationally
- Reviewing quotations and vendor bids
- Maintaining ICT stock and spare parts inventory
- Supporting asset registration within the ERP Asset Module
- Supporting physical inventory verification exercises
- Preparing ICT inventory reports as required
E) Staff Capacity Building and Knowledge Sharing
The IT Officer will support internal learning and digital adoption across BvAT.
Responsibilities include:
- Promoting effective use of systems and digital applications
- Supporting knowledge management and content-sharing systems
- Organizing staff training on ICT tools and systems
- Sharing ICT best practices and lessons learned across departments
F) ICT Strategy and Systems Implementation
The role contributes to implementation of BvAT’s broader ICT strategy.
Responsibilities include:
- Supporting implementation of IT strategies and new technologies
- Providing input during review of internal ICT policies and procedures
- Drafting annual ICT work plans
- Supporting cloud-based ERP functionality
- Improving business processes through digital systems and automation
G) Communication, Branding and Digital Content Support
A unique aspect of this role includes supporting communication and digital content development.
Responsibilities include:
- Designing organizational documents and branded templates
- Developing reports, forms, presentations, and communication materials
- Supporting design of:
- banners
- brochures
- posters
- infographics
- newsletters
- event branding materials
- social media content
- Supporting multimedia communication activities
- Assisting during webinars and virtual events
- Supporting digital campaigns and online communication initiatives
H) Website and Digital Platform Support
The IT Officer will help support the organization’s online presence.
Responsibilities include:
- Supporting website design and updates
- Publishing website content
- Maintaining website functionality
- Coordinating with departments to ensure website information remains updated
- Supporting user experience and accessibility improvements
- Managing website hosting and related digital services
- Supporting domain services and email configurations
I) Vendor and Consultant Coordination
The position will work closely with external ICT service providers.
Responsibilities include:
- Coordinating with internet service providers
- Liaising with software vendors and consultants
- Supporting installation and maintenance of ICT infrastructure
- Monitoring vendor performance
- Following up on service requests
- Maintaining vendor agreements, warranties, licenses, and support documentation
- Providing technical input during ICT procurement evaluations
Working Relationships
Internal
The IT Officer will work closely with:
- All Biovision Africa Trust staff
External
The role will interact with:
- ICT vendors
- Consultants
- Internet service providers
- Suppliers
- Other organizational IT personnel
- Visitors and external stakeholders
Required Qualifications
Applicants should possess:
- Bachelor’s degree in:
- Computer Science
- Information Technology
- Information Systems
- Software Engineering
- or related ICT field
Added advantage certifications include:
- Cisco CCNA
- Microsoft MCP
- MCSA
- MCSE
- Azure Fundamentals
- ITIL
- CompTIA A+
- Network+
- Security+
- or equivalent certifications
Experience required includes:
- 3–5 years of relevant ICT professional experience
- Systems administration and ICT support experience
- Microsoft 365 environment administration
- Hardware and software troubleshooting
- ICT asset management
- LAN/WAN and network troubleshooting
- Cybersecurity and backup systems management
- Support for conferences, webinars, and virtual events
- Website management using platforms such as WordPress or Drupal
- Experience in graphic design and document design
- Experience in non-profit, research, development, or international organization settings is desirable
Skills and Competencies
The ideal candidate should demonstrate strength in:
- ICT infrastructure and systems administration
- Microsoft 365 administration
- Hardware diagnostics and maintenance
- Software installation and configuration
- Networking and internet connectivity troubleshooting
- Cybersecurity and access management
- Data backup and disaster recovery
- ERP and database support
- Helpdesk and end-user support
- Technical reporting and documentation
- Graphic design and multimedia content development
- Website design and content management
- Vendor coordination and stakeholder engagement
- Communication and user training
- Planning and time management
- Problem-solving and analytical thinking
- Professionalism and confidentiality
- Ability to work independently and collaboratively
How to Apply
Qualified candidates are invited to submit:
- CV
- Cover letter
Both documents should be combined into one file and should include:
- Summary of key qualifications
- Expected salary and benefits
Applications should be sent by email to:
Subject Line: IT Officer
Deadline
Applications must be received not later than 5 June 2026.
Important notes:
- Applications submitted without both CV and cover letter will not be considered
- Only shortlisted candidates will be contacted for interviews
Candidates can also visit:
Biovision Africa Trust official website
for the full job description and more information about the organization and its programmes.
Biovision Africa Trust is an equal opportunity employer.
