Kibwezi–Makindu Water and Sanitation Company Limited (KIBAWASCO) has announced several employment opportunities for qualified professionals seeking to advance their careers in Kenya’s water and sanitation sector.
The company plays a critical role in providing water and sanitation services within its area of jurisdiction and is seeking competent, experienced, and results-oriented individuals to join its team. The advertised positions span management, administration, procurement, information technology, human resources, and internal audit functions.
These opportunities present a chance for professionals to contribute to improved service delivery while supporting the growth and sustainability of one of the region’s key water service providers.
The available positions are:
- Commercial Manager
- Technical Manager
- Human Resource Officer
- Office Administrator
- Senior Procurement Officer
- ICT Assistant
- Internal Audit Assistant
The details of each position are outlined below.
1. Commercial Manager
The Commercial Manager will be responsible for providing strategic leadership and oversight of all commercial operations within the company. The position focuses on revenue growth, customer service improvement, billing efficiency, debt management, and commercial sustainability.
Key Duties and Responsibilities
- Develop and implement commercial strategies aimed at increasing company revenue.
- Coordinate customer service operations to enhance customer satisfaction.
- Oversee billing, metering, and revenue collection activities.
- Monitor and manage debt collection initiatives.
- Ensure efficient management of customer accounts and records.
- Develop and implement policies aimed at reducing non-revenue water.
- Prepare commercial performance reports for management review.
- Analyze revenue trends and recommend improvement measures.
- Supervise staff within the commercial department.
- Ensure compliance with applicable regulations and company policies.
- Coordinate customer engagement and awareness programs.
- Participate in strategic planning and budgeting processes.
- Develop performance indicators for commercial operations.
- Strengthen customer relationship management initiatives.
- Support continuous improvement of service delivery systems.
The successful candidate will play a key role in ensuring the company achieves its revenue targets while maintaining high standards of customer service.
2. Technical Manager
The Technical Manager will provide leadership in the planning, operation, maintenance, and development of the company’s water and sanitation infrastructure.
Key Duties and Responsibilities
- Plan and coordinate technical operations within the company.
- Oversee water production, distribution, and sewerage systems.
- Supervise maintenance and repair activities of water infrastructure.
- Ensure efficient utilization of technical resources.
- Coordinate implementation of development projects.
- Monitor technical performance indicators and service standards.
- Ensure compliance with regulatory and environmental requirements.
- Prepare technical reports and operational plans.
- Develop strategies to reduce water losses and improve efficiency.
- Supervise technical staff and contractors.
- Coordinate infrastructure expansion initiatives.
- Ensure timely response to technical emergencies and breakdowns.
- Participate in budgeting and resource planning processes.
- Monitor project implementation and quality standards.
- Support innovation and adoption of appropriate technologies.
The position is crucial in ensuring reliable water and sanitation services while supporting the company’s infrastructure development agenda.
3. Human Resource Officer
The Human Resource Officer will support the management of human resource functions and ensure effective implementation of HR policies and procedures.
Key Duties and Responsibilities
- Coordinate recruitment and selection processes.
- Maintain employee records and HR databases.
- Support employee onboarding and orientation activities.
- Assist in performance management processes.
- Coordinate staff training and development programs.
- Administer leave management systems.
- Support payroll and benefits administration.
- Ensure compliance with labor laws and HR regulations.
- Coordinate employee welfare programs.
- Participate in disciplinary and grievance handling processes.
- Prepare HR reports and workforce statistics.
- Support implementation of HR policies and procedures.
- Coordinate occupational health and safety initiatives.
- Facilitate employee engagement activities.
- Assist in succession planning and talent management initiatives.
The role supports the creation of an effective, productive, and motivated workforce that contributes to organizational success.
4. Office Administrator
The Office Administrator will be responsible for coordinating administrative operations and ensuring smooth day-to-day functioning of the office.
Key Duties and Responsibilities
- Coordinate general office administration activities.
- Manage correspondence and official communications.
- Maintain filing and records management systems.
- Coordinate meetings and prepare meeting documentation.
- Manage office supplies and inventory.
- Support travel and logistical arrangements.
- Maintain office equipment and facilities.
- Prepare administrative reports and documentation.
- Coordinate reception and customer service functions.
- Support implementation of administrative policies.
- Manage document control processes.
- Assist in event planning and coordination.
- Monitor office expenditure and resource utilization.
- Ensure efficient workflow within the office environment.
- Provide administrative support to management and departments.
The position contributes significantly to organizational efficiency through effective coordination of administrative services.
5. Senior Procurement Officer
The Senior Procurement Officer will oversee procurement activities and ensure efficient acquisition of goods, services, and works in compliance with procurement regulations.
Key Duties and Responsibilities
- Develop and implement procurement plans.
- Coordinate procurement processes from requisition to contract award.
- Ensure compliance with procurement laws and regulations.
- Prepare tender documents and procurement reports.
- Manage supplier relationships and performance.
- Conduct market surveys and supplier evaluations.
- Coordinate contract management activities.
- Ensure value for money in procurement processes.
- Monitor procurement budgets and expenditure.
- Maintain procurement records and documentation.
- Participate in tender evaluation processes.
- Support inventory and asset management functions.
- Prepare procurement performance reports.
- Coordinate disposal of obsolete assets where necessary.
- Promote transparency and accountability in procurement operations.
The role is vital in ensuring procurement activities support organizational objectives while maintaining regulatory compliance.
6. ICT Assistant
The ICT Assistant will provide technical support and assist in maintaining the company’s information and communication technology infrastructure.
Key Duties and Responsibilities
- Provide first-level ICT support to users.
- Install, configure, and maintain computer systems.
- Support network administration and connectivity.
- Assist in maintenance of hardware and software applications.
- Troubleshoot ICT-related issues.
- Support data backup and recovery processes.
- Monitor system performance and availability.
- Maintain ICT inventory and asset registers.
- Assist in implementation of ICT projects.
- Support cybersecurity awareness and compliance initiatives.
- Configure user accounts and access controls.
- Maintain documentation of ICT systems and procedures.
- Support website and digital communication platforms where required.
- Assist in training users on ICT systems.
- Ensure timely resolution of technical support requests.
This position provides an excellent opportunity for ICT professionals to gain practical experience in a utility service environment.
7. Internal Audit Assistant
The Internal Audit Assistant will support the internal audit function in strengthening governance, risk management, and internal control systems.
Key Duties and Responsibilities
- Assist in conducting internal audits and reviews.
- Evaluate effectiveness of internal controls.
- Support risk assessment exercises.
- Review compliance with policies and procedures.
- Assist in preparation of audit programs and work plans.
- Collect and analyze audit evidence.
- Prepare audit working papers and reports.
- Monitor implementation of audit recommendations.
- Participate in investigations and special audits where required.
- Review financial and operational processes.
- Support fraud risk assessment initiatives.
- Maintain audit records and documentation.
- Assist in identifying areas requiring process improvement.
- Participate in continuous monitoring activities.
- Support development of internal audit reports for management review.
The role offers an opportunity to contribute to organizational accountability and operational excellence through effective assurance services.
Why Consider These Opportunities?
The positions advertised by KIBAWASCO offer professionals an opportunity to work within a critical public utility sector that directly impacts communities through water and sanitation service provision. The successful candidates will be part of a team dedicated to improving service delivery, strengthening operational efficiency, and supporting sustainable development within the region.
The vacancies also provide opportunities for professional growth, leadership development, and exposure to key functions within the water services industry.
Application Process
Interested candidates are encouraged to review the detailed job descriptions and requirements contained in the official vacancy documents published by KIBAWASCO before submitting their applications.
Applicants should ensure that all required documents are submitted before the specified deadline and in accordance with the instructions provided in the official advertisements.
