PrideInn Hotels, Resorts and Camps has announced an exciting recruitment drive following its exclusive partnership with TGI Fridays, a globally recognized international restaurant brand. The partnership marks a significant expansion within Kenya’s hospitality industry and creates an opportunity for qualified hospitality professionals to join a new and dynamic team ahead of the restaurant’s anticipated launch.
The organization is seeking talented individuals across management, culinary, food and beverage service, customer relations, and support functions. Successful candidates will have an opportunity to contribute to the establishment of a world-class dining destination while working under two respected hospitality brands known for excellence in customer experience and service delivery.
The recruitment targets professionals who are passionate about hospitality and committed to delivering exceptional guest experiences. The available positions cover a wide range of operational areas, ensuring opportunities for individuals with different levels of experience within the industry.
Available Positions
- Cleaners
The Cleaners will play an important role in maintaining cleanliness, hygiene, and sanitation standards throughout the restaurant premises. They will help create a safe, comfortable, and welcoming environment for guests and staff.
Key Duties and Responsibilities
• Clean dining areas, service areas, washrooms, and other designated spaces.
• Ensure cleanliness standards are maintained throughout operating hours.
• Dispose of waste materials appropriately.
• Replenish cleaning supplies when necessary.
• Maintain hygiene standards in accordance with restaurant policies.
• Support general housekeeping activities.
• Ensure customer areas remain clean and presentable at all times.
- Waiters/Waitresses
The Waiters and Waitresses will be responsible for providing professional table service and ensuring guests enjoy a pleasant dining experience from arrival to departure.
Key Duties and Responsibilities
• Welcome guests and guide them through menu selections.
• Take food and beverage orders accurately.
• Serve meals and drinks in a timely manner.
• Monitor guest satisfaction during service.
• Respond to customer requests and inquiries professionally.
• Coordinate with kitchen and bar teams to ensure efficient service.
• Maintain cleanliness and organization within dining areas.
- Kitchen Stewards
The Kitchen Stewards will support the culinary team by maintaining cleanliness within kitchen operations and ensuring equipment and utensils are properly cleaned and organized.
Key Duties and Responsibilities
• Clean kitchen equipment, dishes, utensils, and workstations.
• Maintain sanitation standards throughout the kitchen.
• Assist with storage and organization of supplies.
• Support kitchen teams during operational periods.
• Ensure food preparation areas remain hygienic.
• Handle waste disposal according to established procedures.
• Promote a safe and efficient working environment.
- Hostesses
The Hostesses will serve as the first point of contact for guests and will help create a positive first impression of the restaurant.
Key Duties and Responsibilities
• Welcome guests upon arrival.
• Manage reservations and seating arrangements.
• Coordinate guest flow within the restaurant.
• Assist customers with inquiries and requests.
• Communicate effectively with service teams.
• Maintain a professional and friendly presence.
• Contribute to a smooth guest experience from entry to departure.
- Baristas
The Baristas will be responsible for preparing and serving coffee, specialty beverages, and other refreshments while maintaining excellent customer service standards.
Key Duties and Responsibilities
• Prepare coffee and specialty beverages according to standards.
• Ensure consistency in beverage quality and presentation.
• Maintain cleanliness of beverage preparation areas.
• Operate coffee-making equipment efficiently.
• Interact professionally with guests.
• Monitor inventory of beverage supplies.
• Support overall guest satisfaction.
- Bar Men
The Bar Men will oversee beverage preparation and service while ensuring guests receive quality products and efficient service.
Key Duties and Responsibilities
• Prepare and serve beverages according to restaurant standards.
• Maintain cleanliness and organization of the bar area.
• Ensure timely service during busy operational periods.
• Monitor beverage stock levels.
• Support customer engagement and satisfaction.
• Follow health, safety, and operational procedures.
• Assist in maintaining an attractive bar environment.
- Cooks
The Cooks will support food preparation and production activities while ensuring meals meet quality, presentation, and consistency standards.
Key Duties and Responsibilities
• Prepare menu items according to established recipes.
• Assist in food production and kitchen operations.
• Ensure food quality standards are consistently maintained.
• Support kitchen workflow and efficiency.
• Maintain cleanliness within assigned workstations.
• Follow food safety and hygiene requirements.
• Assist with ingredient preparation and storage.
- Restaurant Supervisor/Shift Leader
The Restaurant Supervisor/Shift Leader will oversee daily restaurant operations during assigned shifts and provide leadership to service teams.
Key Duties and Responsibilities
• Coordinate restaurant activities during shifts.
• Supervise front-of-house operations.
• Monitor service quality and customer satisfaction.
• Provide guidance and support to restaurant staff.
• Resolve customer concerns promptly.
• Ensure operational procedures are followed.
• Prepare reports and communicate operational issues to management.
- Head Chef
The Head Chef will lead all kitchen functions and ensure the delivery of high-quality food products that meet international hospitality standards.
Key Duties and Responsibilities
• Oversee all food preparation and production activities.
• Supervise kitchen staff and coordinate daily operations.
• Ensure consistency in food quality and presentation.
• Monitor kitchen performance and efficiency.
• Maintain food safety and hygiene standards.
• Manage kitchen workflows during service periods.
• Ensure customer expectations are met through quality culinary output.
- Restaurant Manager
The Restaurant Manager will provide strategic and operational leadership for the restaurant. The role will focus on delivering exceptional guest experiences, managing teams, and ensuring smooth business operations.
Key Duties and Responsibilities
• Manage overall restaurant operations.
• Provide leadership and direction to all departments.
• Ensure excellent customer service standards are maintained.
• Monitor operational performance and service quality.
• Coordinate staffing and resource allocation.
• Address customer feedback and operational challenges.
• Support business growth and achievement of operational objectives.
• Ensure compliance with company policies and service standards.
Career Opportunities in a Global Hospitality Environment
The partnership between PrideInn Hotels, Resorts and Camps and TGI Fridays presents a unique opportunity for hospitality professionals seeking to advance their careers within an internationally recognized restaurant environment. The new establishment is expected to uphold global hospitality standards while delivering memorable dining experiences to customers.
The recruitment covers multiple operational levels, from entry-level support positions to senior management roles. Individuals selected for these positions will become part of a team responsible for launching and operating a world-class restaurant concept in Kenya.
The organization is looking for dedicated professionals who can contribute to operational excellence, customer satisfaction, teamwork, and service innovation. Whether working in the kitchen, dining area, bar, guest reception, or management, each role will contribute to creating an exceptional guest experience.
