Madison Group Limited is one of Kenya’s leading insurance and financial services providers, offering a wide range of insurance, investment, and wealth management solutions to individuals and businesses. The organization is committed to creating an enabling work environment where employees can develop professionally, contribute meaningfully to organizational goals, and build rewarding careers.
As an equal opportunity employer, Madison Group seeks to attract and retain talented professionals by implementing progressive human resource strategies, policies, and practices that foster employee growth, commitment, and productivity.
The company has announced several career opportunities for qualified and motivated individuals seeking to advance their careers in insurance, administration, information technology, and healthcare management. The available positions are based in Nairobi and Kitale.
The current vacancies include:
- Care Manager – Kitale Branch
- Database Administrator (DBA)
- Claims Analyst – GIB
- Property and Administration Assistant
Below is an overview of the available opportunities.
- Care Manager – Kitale Branch
Location: Kitale, Kenya
The Care Manager will be responsible for supporting healthcare service delivery and ensuring clients receive quality care in line with organizational standards. The position plays an important role in managing client relationships, coordinating healthcare services, and enhancing customer satisfaction.
Key Duties and Responsibilities
- Coordinate healthcare services for clients and members.
- Support the implementation of care management programs.
- Monitor client care plans and ensure adherence to established standards.
- Liaise with healthcare providers and other stakeholders to facilitate service delivery.
- Address customer concerns and ensure timely resolution of issues.
- Maintain accurate records and reports related to healthcare management activities.
- Support initiatives aimed at improving service quality and client experience.
- Participate in branch operations and customer engagement activities.
- Ensure compliance with company policies and healthcare regulations.
- Contribute to continuous improvement of healthcare management processes.
The role offers an opportunity to contribute to healthcare service excellence while supporting client wellbeing and organizational objectives.
- Database Administrator (DBA)
Location: Nairobi, Kenya
The Database Administrator will be responsible for managing, maintaining, securing, and optimizing the organization’s database systems. The position is critical in ensuring data availability, integrity, performance, and security across business operations.
Key Duties and Responsibilities
- Administer and maintain enterprise database environments.
- Monitor database performance and implement optimization measures.
- Ensure database availability and reliability through proactive management.
- Develop and implement backup and recovery procedures.
- Manage database security controls and user access permissions.
- Perform database upgrades, patches, and maintenance activities.
- Troubleshoot database-related issues and provide timely resolutions.
- Support application teams in database integration and performance improvement.
- Monitor storage utilization and capacity planning requirements.
- Maintain database documentation and operational procedures.
- Ensure compliance with data governance and security standards.
- Support business continuity and disaster recovery initiatives.
The position provides an excellent opportunity for IT professionals interested in database management, data security, and enterprise technology operations.
- Claims Analyst – GIB
Location: Nairobi, Kenya
The Claims Analyst will support the claims management function by ensuring efficient processing, evaluation, and settlement of claims while maintaining high service standards and compliance requirements.
Key Duties and Responsibilities
- Analyze and assess claims submitted by clients.
- Review claim documentation for completeness and accuracy.
- Verify claim information and supporting evidence.
- Coordinate with clients, brokers, service providers, and other stakeholders.
- Ensure claims are processed within established timelines.
- Identify and investigate discrepancies in claims documentation.
- Prepare claims reports and management information.
- Support claims settlement processes.
- Ensure compliance with company policies and regulatory requirements.
- Assist in resolving claims-related queries and customer concerns.
- Monitor claims trends and provide analytical insights.
- Support continuous improvement initiatives within the claims department.
This position offers exposure to insurance operations, risk assessment, customer service, and claims management processes.
- Property and Administration Assistant
Location: Nairobi, Kenya
The Property and Administration Assistant will support property management and administrative operations to ensure efficient management of company facilities, assets, and office services.
Key Duties and Responsibilities
- Support property management activities across company facilities.
- Assist in coordinating maintenance and repair works.
- Monitor utilization and condition of company assets.
- Maintain property and administrative records.
- Coordinate office administration functions and support services.
- Liaise with vendors, contractors, and service providers.
- Assist in procurement and inventory management activities.
- Support facility inspections and compliance requirements.
- Prepare administrative reports and documentation.
- Coordinate logistical and operational support activities.
- Ensure efficient utilization of office resources.
- Support implementation of administrative policies and procedures.
The role provides an opportunity to work in a dynamic environment while supporting property management and administrative excellence within the organization.
Why Consider a Career at Madison Group?
Madison Group continues to invest in talent development and employee engagement through a work environment designed to support professional growth and productivity. Employees have the opportunity to work alongside experienced professionals while contributing to the delivery of quality insurance and financial services solutions.
The organization promotes a culture of accountability, collaboration, innovation, and customer focus, enabling employees to develop their careers while making meaningful contributions to organizational success.
Application Deadline
Interested candidates are encouraged to submit their applications as soon as possible through the Madison Group recruitment portal. Applicants should carefully review the detailed job requirements and responsibilities for their preferred positions before applying.
Available Positions Summary
- Care Manager – Kitale Branch
- Location: Kitale
- Database Administrator (DBA)
- Location: Nairobi
- Claims Analyst – GIB
- Location: Nairobi
- Property and Administration Assistant
- Location: Nairobi
