The Social House Nairobi has announced six employment opportunities for professionals interested in joining Kenya’s hospitality industry. The available positions cover culinary operations, front office services, guest relations, procurement and inventory management, and security.
The recruitment provides opportunities for individuals seeking careers in hotel operations, food and beverage services, administration, stores management, and hospitality support services.
All six positions are based in Nairobi, Kenya. Interested applicants are encouraged to review the individual job descriptions and submit their applications through the official recruitment portal.
Available Job Vacancies at The Social House Nairobi
- Executive Pastry Chef
- Front Office Agent
- Hostess
- Receiving Clerk
- Security Officer
- StoreKeeper
The positions serve different operational functions within the establishment. Applicants should review the responsibilities and requirements associated with each vacancy before submitting their applications.
Detailed Job Descriptions and Requirements
1. Executive Pastry Chef
Location: Nairobi, Kenya Employment Type: Full Time Career Level: Experienced
The Social House is recruiting an Executive Pastry Chef to lead its pastry and bakery operations and develop a distinctive range of French-inspired pastries, desserts, cakes and bakery products.
The successful candidate will oversee pastry production across the establishment, with particular attention to developing The Living Room into a recognised destination for premium pastries.
The position requires a combination of technical pastry expertise, creativity, team leadership, commercial awareness and operational management.
Key Duties and Responsibilities
- Oversee daily pastry and bakery operations, maintaining consistent standards of quality, taste, texture and presentation.
- Develop French-inspired pastries, cakes, desserts and other bakery products.
- Create signature pastry products that reflect the establishment’s identity.
- Prepare croissants, laminated pastries, artisan breads, tarts, chocolate products and plated desserts.
- Introduce seasonal collections, festive products and celebration cakes.
- Develop standard recipes, production specifications, portion sizes and presentation guidelines.
- Monitor production requirements and maintain appropriate stock levels.
- Control ingredient consumption, wastage and food production costs.
- Collaborate with Procurement to maintain ingredient quality and supplier standards.
- Supervise, train and develop pastry chefs, bakers and other kitchen personnel.
- Coordinate with the Executive Chef on menus, promotions and special events.
- Work with commercial and marketing teams to develop pastry products that support revenue growth.
- Maintain food safety, hygiene and workplace safety standards.
- Monitor pastry equipment and report maintenance requirements.
- Introduce improvements that support production efficiency and consistent product quality.
Qualifications and Experience
- Recognised qualification in Pastry and Bakery, Culinary Arts, Hotel Management or a related discipline.
- Significant experience in a senior pastry leadership position within a luxury hotel, premium pâtisserie, high-end restaurant or comparable establishment.
- Strong practical expertise in French pâtisserie and viennoiserie.
- Demonstrated experience developing and launching new pastry products.
- Knowledge of pastry, bakery, dessert and chocolate production.
- Experience in recipe development, costing and inventory management.
- Experience supervising and developing pastry teams.
- Knowledge of food hygiene and safety standards.
- Strong organisational, communication and interpersonal skills.
- Commercial awareness and attention to detail.
The position is open to Kenyan and international applicants. International appointments are subject to applicable Kenyan immigration and work authorisation requirements.
Career Page
Online application
Nairobi
Apply for Executive Pastry Chef
2. Front Office Agent
Location: Nairobi, Kenya Employment Type: Full Time Career Level: Experienced Application Deadline: 31 October 2026
The Front Office Agent will be responsible for managing guest arrivals, departures, reservations and enquiries while maintaining accurate front office records.
Reporting to the Front of House Manager, the successful candidate will support the complete guest journey, from pre-arrival arrangements through registration, accommodation and departure.
The position requires a professional who can combine administrative accuracy with personalised guest service.
Key Duties and Responsibilities
- Welcome arriving guests and provide a professional reception experience.
- Complete guest check-in and check-out procedures accurately.
- Manage room reservations, amendments and guest enquiries.
- Coordinate room availability and readiness with the Housekeeping department.
- Maintain accurate guest profiles in the Property Management System.
- Record guest preferences and relevant information to support personalised service.
- Process payments, invoices and front office financial transactions.
- Handle cashiering duties and approved foreign currency transactions.
- Respond to telephone calls and guest enquiries.
- Coordinate guest requests with Housekeeping, Maintenance, Food and Beverage, Security and other departments.
- Follow up on guest requests to ensure appropriate resolution.
- Address guest concerns within the authority of the position.
- Escalate complaints requiring management intervention.
- Maintain accurate operational records and shift handover information.
- Protect confidential guest information.
- Identify opportunities to promote room upgrades, hotel packages and other services.
- Maintain awareness of hotel facilities, restaurants, events and current promotions.
- Support front office revenue and upselling targets.
Qualifications and Experience
- Diploma in Hotel Management, Front Office Operations or another relevant qualification from a recognised hospitality or tourism institution.
- A relevant degree is an added advantage.
- Proven experience as a Front Office Agent, Guest Service Agent, Receptionist or similar hospitality professional.
- Previous experience in a four- or five-star hotel, boutique hotel, lifestyle hotel or premium hospitality environment is strongly preferred.
- Practical experience using a Property Management System such as Opera.
- Experience handling reservations, guest registration and departures.
- Knowledge of cashiering, invoices and payment terminals.
- Basic bookkeeping and numerical accuracy.
- Proficiency in Microsoft Word and Excel.
- Excellent spoken and written English.
- Strong communication and interpersonal skills.
- Ability to remain composed during busy operational periods.
- Flexibility to work shifts, including weekends and public holidays.
Career Page
Deadline: 31 October 2026
Apply for Front Office Agent
3. Hostess
Location: Nairobi, Kenya Employment Type: Full Time Career Level: Experienced Application Deadline: 31 October 2026
The Social House is seeking a Restaurant Hostess to support its Food and Beverage Operations team.
The successful candidate will manage restaurant arrivals, reservations, waiting guests and table allocation while maintaining a welcoming and organised dining environment.
The role involves coordinating closely with restaurant supervisors, servers and managers to ensure guests receive timely assistance and that seating arrangements support efficient service.
Key Duties and Responsibilities
- Welcome guests arriving at the restaurant.
- Recognise returning guests and maintain awareness of their preferences.
- Manage restaurant reservations and walk-in customers.
- Maintain accurate waiting lists and communicate expected waiting times.
- Allocate tables according to reservations, restaurant capacity and guest preferences.
- Monitor table availability and coordinate seating arrangements.
- Maintain balanced table allocation across restaurant service sections.
- Communicate with servers and supervisors regarding table availability and service flow.
- Coordinate VIP arrivals, celebrations, large groups and special requests.
- Handle telephone reservations and restaurant enquiries.
- Maintain accurate reservation records and guest information.
- Provide guests with information about menus, restaurant services and current promotions.
- Understand common dietary requirements and refer relevant enquiries to the service or culinary team.
- Collect guest feedback and identify concerns requiring attention.
- Escalate guest complaints to the appropriate manager.
- Maintain a clean and organised host station.
- Ensure menus and guest-facing materials are properly presented.
- Maintain professional personal presentation throughout service.
Qualifications and Experience
- Diploma in Hotel Management or Certificate/Diploma in Food and Beverage Service from a recognised hospitality or tourism institution.
- A relevant degree is an added advantage.
- Previous experience as a Restaurant Hostess, Host, Restaurant Receptionist or similar guest-facing hospitality professional.
- Experience in a four- or five-star hotel, premium restaurant, lifestyle hotel or high-volume dining environment is strongly preferred.
- Excellent verbal communication skills.
- Professional personal presentation.
- Strong organisational skills and attention to detail.
- Ability to manage reservations, waiting lists and busy restaurant periods.
- Experience using POS terminals, digital reservation platforms or table management systems.
- Strong teamwork and interpersonal skills.
- Ability to make decisions while remaining composed under pressure.
- Flexibility to work evenings, weekends and public holidays.
Deadline: 31 October 2026
Apply for Hostess
4. Receiving Clerk
Location: Nairobi, Kenya Employment Type: Full Time Career Level: Experienced Application Deadline: 31 October 2026
The Receiving Clerk will be responsible for receiving, inspecting, verifying and recording goods delivered to The Social House.
The position supports procurement controls by ensuring that delivered goods correspond with approved purchase orders in quantity, quality, specification, price and condition.
The successful candidate will work with Procurement, Finance, Stores, Culinary, Food and Beverage and other operational departments.
Key Duties and Responsibilities
- Receive and inspect goods delivered to the establishment.
- Verify deliveries against approved purchase orders, delivery notes and invoices.
- Confirm quantities received against quantities ordered.
- Check product descriptions, specifications and approved prices.
- Count, weigh or measure delivered products where necessary.
- Inspect goods for quality, freshness, packaging and physical condition.
- Verify manufacturing and expiry dates where applicable.
- Ensure perishable goods meet appropriate temperature, freshness and hygiene standards.
- Coordinate specialist inspections with relevant departments.
- Identify damaged goods, incorrect deliveries, shortages and unauthorised substitutions.
- Reject or escalate goods that do not meet approved requirements.
- Prepare accurate Goods Received Notes.
- Record accepted goods in the inventory or materials management system.
- Prepare documentation for returned or rejected goods.
- Match invoices, delivery notes, purchase orders and receiving records.
- Maintain accurate daily receiving documentation.
- Monitor supplier compliance with approved delivery requirements.
- Maintain a clean and secure receiving area.
- Arrange timely transfer of accepted goods to storage or operational departments.
- Support stock counts and inventory reconciliation.
- Report discrepancies and suspected irregularities.
Qualifications and Experience
- Certificate or Diploma in Purchasing and Supplies, Procurement, Stores Management, Accounting, Hospitality Management or a related field.
- At least five years of relevant experience in receiving, stores, inventory control or a comparable position.
- Previous experience in a four- or five-star hotel, premium restaurant, hospitality business or similarly controlled environment is strongly preferred.
- Knowledge of receiving and inventory procedures.
- Experience handling LPOs, delivery notes, invoices, GRNs and return documentation.
- Understanding of stock control and inventory reconciliation.
- Experience using inventory, purchasing, accounting or materials management systems.
- Computer skills, including Microsoft Excel.
- Strong numerical ability and attention to detail.
- Knowledge of food safety requirements for perishable goods.
- Good written and verbal communication skills.
- Professional judgement, accountability and integrity.
The role requires careful verification of supplier documentation and delivered products before acceptance. Accurate records are essential for maintaining inventory accountability and protecting the establishment against avoidable losses.
Career Page
Deadline: 31 October 2026
Apply for Receiving Clerk
5. Security Officer
Location: Nairobi, Kenya Employment Type: Full Time Career Level: Mid Level Application Deadline: 31 October 2026
The Social House is recruiting a Security Officer to maintain a safe and secure environment for guests, employees, visitors and property.
The successful candidate will support daily security operations through access control, surveillance, patrols, incident response and emergency preparedness.
The role requires an individual who can identify potential risks, respond appropriately to incidents and maintain professional conduct within a hospitality environment.
Key Duties and Responsibilities
- Maintain the safety and security of guests, staff and visitors.
- Respond promptly to security incidents and emergencies.
- Prepare accurate and timely incident reports.
- Control access to restricted and sensitive areas.
- Conduct scheduled patrols across the property.
- Monitor CCTV systems and report suspicious activities.
- Maintain accountability for master, emergency and restricted-area keys.
- Protect hotel property, equipment and guest belongings.
- Ensure lost and found items are properly recorded and secured.
- Support responses to fire, medical and evacuation emergencies.
- Identify and report safety hazards.
- Monitor parking areas, loading zones and vehicle movements.
- Ensure visitors, contractors and service providers comply with access procedures.
- Monitor adherence to established security requirements.
- Coordinate with Front Office, Housekeeping, Engineering and other departments.
- Protect confidential guest, staff and hotel information.
- Maintain accurate shift handover records.
- Report defective security equipment.
- Participate in security and emergency response training.
Qualifications and Experience
- Diploma in Security Management, Criminology or a related security discipline.
- Certification in Basic First Aid and Firefighting.
- Basic training in investigations, incident management and crime scene preservation.
- Practical experience in security operations, preferably within hospitality.
- Knowledge of hotel security systems and access control procedures.
- Experience responding to emergencies.
- Experience conducting property inspections and preparing security reports.
- Strong observation, judgement and problem-solving skills.
- Good communication and interpersonal skills.
- Ability to handle confidential information.
- Professional conduct and integrity.
- Ability to remain calm under pressure.
- Flexibility to work nights, weekends, public holidays and rotational shifts.
The position also requires familiarity with CCTV, alarm systems, communication radios and other security equipment.
Applicants must submit a CV and a short note describing an occasion when they identified a security risk and took appropriate action.
Career Page
Deadline: 31 October 2026
Apply for Security Officer
6. StoreKeeper
Location: Nairobi, Kenya Employment Type: Full Time Career Level: Experienced Application Deadline: 31 October 2026
The Storekeeper will be responsible for maintaining accurate control and custody of inventory at The Social House.
The position involves monitoring stock movements, maintaining records, issuing supplies, coordinating replenishment and participating in inventory reconciliation.
The successful candidate will work closely with Finance, Procurement, Receiving, Culinary, Food and Beverage and other operational departments.
Key Duties and Responsibilities
- Maintain accurate inventory records for all goods under the storekeeper’s custody.
- Ensure stock movements are properly authorised and documented.
- Monitor minimum, maximum and reorder stock levels.
- Identify potential shortages before they affect operations.
- Monitor slow-moving, non-moving and excess inventory.
- Identify products approaching expiry and report them for appropriate action.
- Arrange and store goods according to their storage requirements.
- Maintain appropriate stock rotation to reduce wastage.
- Safeguard stock against damage, contamination, loss and unauthorised access.
- Issue goods only against approved documentation.
- Verify quantities before releasing stock.
- Record stock issues accurately.
- Support receiving and inspection procedures.
- Verify goods against purchase orders and delivery documentation.
- Ensure accepted goods are transferred into stores and recorded.
- Participate in scheduled inventory counts.
- Conduct spot checks and cycle counts.
- Reconcile physical stock quantities against system balances.
- Investigate stock discrepancies.
- Support Finance during month-end inventory reconciliation.
- Prepare weekly expenditure information and monthly stores reports.
- Report unusual consumption patterns and significant price changes.
- Maintain clean, organised and secure storage areas.
Qualifications and Experience
- At least three years of relevant Storekeeper experience, preferably within a hotel, restaurant or hospitality operation.
- Degree or Diploma in Purchasing and Supplies Management, Supply Chain Management, Logistics, Procurement, Business Administration, Hospitality Management or another relevant discipline.
- Practical knowledge of inventory control and stock management.
- Experience in receiving, storage and issuing procedures.
- Familiarity with LPOs, GRNs, requisitions, invoices and stock documentation.
- Experience using inventory or materials management systems.
- Proficiency in Microsoft Office, particularly Excel.
- Strong numerical and analytical skills.
- Ability to reconcile physical stock against system records.
- Strong organisational and planning skills.
- Good communication and problem-solving skills.
- Ability to work collaboratively across departments.
- Willingness to undertake hands-on stores and receiving duties.
The position requires accountability in handling company assets and ensuring that all stock movements are supported by appropriate documentation.
Career Page
Deadline: 31 October 2026
Apply for StoreKeeper
How to Apply for The Social House Nairobi Jobs
Interested and qualified candidates should submit their applications through the official recruitment portal.
Applicants should select the position that matches their qualifications and experience, review the complete job description and follow the instructions provided on the relevant application page.
The online application process requires candidates to provide personal and contact information and submit their CV or resume.
Candidates applying for the Security Officer position must also provide a short note describing a previous experience in which they identified a security risk and took action.
The Social House is an equal opportunity employer and does not charge candidates at any stage of the recruitment process.
Application Deadline: 31 October 2026 for the Front Office Agent, Hostess, Receiving Clerk, Security Officer and StoreKeeper positions. Applicants for Executive Pastry Chef should refer to the individual vacancy page for application details.
