CIC Insurance Group has announced three employment opportunities in Nairobi, Kenya, targeting professionals in internal audit, business performance and analytics, and sales transformation.
The latest CIC Insurance Group jobs provide opportunities for professionals interested in contributing to a major insurance and financial services organisation with operations across several African markets. The three vacancies are Internal Auditor, Business Performance & Analytics Lead, and Sales Transformation & Performance Officer.
All three positions are based in Nairobi, and applications are expected to be submitted by November 17, 2026.
CIC Insurance Group has more than five decades of experience in the insurance and financial services sector. The Group provides life insurance, general insurance, microinsurance, asset management and investment solutions. Its operations extend across Kenya, Uganda, South Sudan and Malawi, and the company is listed on the Nairobi Securities Exchange.
The organisation serves individuals, families, cooperatives, SMEs and corporate clients while continuing to invest in areas such as digital transformation, inclusive insurance and business innovation.
Interested candidates should carefully review the duties, experience requirements and professional qualifications associated with their preferred position before submitting an application.
CIC Insurance Group Job Vacancies – November 2026
The available positions are:
- Internal Auditor
- Business Performance & Analytics Lead
- Sales Transformation & Performance Officer
Location: Nairobi, Kenya
Application deadline: November 17, 2026
1. Internal Auditor
Location: Nairobi, Kenya
Application deadline: November 17, 2026
The Internal Auditor will report to the Internal Audit Manager and will provide independent and objective assurance and advisory services concerning the adequacy and effectiveness of governance, internal controls and risk-management processes for CIC Asset Management Limited across the Group.
The position has a significant focus on asset management, investments, regulatory compliance, investment risk and the effectiveness of controls governing investment operations.
Key Responsibilities
Audit Planning, Execution and Reporting
The Internal Auditor will be expected to undertake responsibilities that include:
- Developing and executing risk-based audit programmes covering investment and asset-management activities.
- Conducting end-to-end audits covering investment portfolios, investment products, fund management and investment operations.
- Identifying the root causes of investment control weaknesses, operational risks and regulatory breaches.
- Preparing clear and evidence-based audit reports containing practical recommendations and management action plans.
- Presenting significant investment audit findings and identified risk exposures to the Internal Audit Manager and/or Director, Internal Audit.
- Monitoring the implementation of audit recommendations and conducting regular follow-up reviews.
- Providing independent advisory input regarding new investment products and platforms as well as changes to investment-management processes.
Investment Portfolio Management and Oversight
The position will also involve detailed reviews of the organisation’s investment portfolio management activities. Responsibilities include:
- Auditing investment portfolio management activities, including investment selection, asset allocation and portfolio rebalancing.
- Evaluating compliance with approved investment mandates, investment strategies and investment policy statements.
- Reviewing investment decisions to determine whether they are supported by appropriate research, financial analysis, due diligence and authorised approvals.
- Assessing compliance with investment limits, concentration limits, asset-allocation thresholds and regulatory investment restrictions.
- Auditing investment portfolios that may comprise equities, government securities, corporate bonds, deposits, money-market instruments, collective investment schemes and other applicable alternative investments.
- Reviewing portfolio performance measurement, investment returns, yields, benchmark selection and attribution analysis.
- Assessing whether controls for monitoring and escalating investment performance deviations and portfolio breaches are adequate.
Regulatory Compliance
The Internal Auditor will have responsibilities related to the regulatory environment governing investment and asset-management activities. These include:
- Auditing compliance with the Capital Markets Act as well as applicable Capital Markets Authority regulations, guidelines, directives and circulars.
- Assessing compliance with applicable requirements governing investment advisers, fund managers, collective investment schemes and alternative investment funds where relevant.
- Reviewing regulatory capital, financial resource and prudential requirements where applicable.
- Auditing the preparation, accuracy and timely submission of regulatory returns.
- Assessing compliance with requirements relating to custody arrangements, protection of client assets, segregation of client funds and investor disclosures.
- Reviewing regulatory inspections, identified compliance issues and breaches, together with the implementation of corrective measures.
- Assessing the effectiveness of controls governing regulatory change management.
Investment Risk Management and Governance
Additional responsibilities include:
- Assessing the effectiveness of the investment risk-management framework and compliance with the organisation’s approved risk appetite.
- Reviewing the governance and effectiveness of the Investment Committee and other investment oversight structures.
- Evaluating the adequacy of investment procedures, policies, delegated authorities and approval frameworks.
- Reviewing portfolio stress testing, scenario analysis, liquidity management and investment risk reporting.
- Assessing the monitoring of counterparty exposures, credit risk and portfolio concentration.
Education and Professional Requirements
Candidates applying for the Internal Auditor position should have:
- A bachelor’s degree in Finance, Accounting, Economics, Investment Management, Actuarial Science or a related discipline.
- At least one of the following professional qualifications:
- Certified Public Accountant (CPA-K).
- Certified Internal Auditor (CIA).
- Association of Chartered Certified Accountants (ACCA).
- Certified Investment and Financial Analyst (CIFA).
- Additional qualifications in Financial Risk Management (FRM), Information Systems Auditing (CISA) or Risk Management Assurance (CRMA) will be an advantage.
- Membership in a professional body will be an added advantage.
Experience Required
Applicants should have:
- A minimum of four years of relevant professional experience.
- At least two years of direct experience auditing asset management, investment management, fund management or investment operations.
- Two years of experience in Big Four audit firms.
- Practical exposure to auditing investment portfolios and investment transactions.
- Demonstrable understanding of financial markets and investment products.
- An insurance professional qualification is desirable.
2. Business Performance & Analytics Lead
Location: Nairobi, Kenya
Application deadline: November 17, 2026
The Business Performance & Analytics Lead will report to the Director, Special Projects.
The position is responsible for providing reliable, timely and actionable performance intelligence to support transformation initiatives and management decision-making.
The role particularly focuses on sales activities, pipeline management, productivity, performance measurement, forecasting, dashboards and performance analytics. The position will also establish the data, measurement and analytical architecture required to understand performance, identify emerging issues and support management interventions.
Key Responsibilities
Performance Measurement and Data Governance
The role holder will:
- Establish performance baselines against which transformation initiatives and overall business performance can be measured.
- Define suitable lead and lag indicators for important performance areas.
- Develop performance-measurement frameworks aligned with strategic and transformation objectives.
- Establish standard definitions, calculation methodologies and data sources for important sales and business key performance indicators.
- Promote consistency, accuracy and integrity of performance data across CIC Insurance Group.
- Identify data-quality issues and collaborate with relevant stakeholders to resolve them.
- Monitor performance trends and identify emerging opportunities, risks and areas requiring management attention.
Sales Activity and Performance Dashboard
Working closely with Business Excellence and IT/Digital teams, the Business Performance & Analytics Lead will lead business requirements and performance logic for the Sales Activity & Performance Dashboard.
The dashboard will cover relevant areas including:
- Sales performance by team and branch.
- Sales performance by product.
- Individual sales productivity.
- Customer visits and engagements.
- Sales activity levels.
- Pipeline volumes and movement.
- Pipeline quality.
- Conversion rates.
- Forecasts and forecast accuracy.
- Performance against established targets.
- Performance compared with the previous year.
- Productivity comparisons and leaderboards.
- Performance gaps and recovery plans.
The role holder will ensure dashboards provide actionable management information instead of simply presenting data. The position will also establish appropriate refresh frequencies, controls and definitions for critical performance information.
Performance Analytics and Business Insight
Responsibilities include:
- Analysing performance information to identify trends, relationships, anomalies and underlying performance drivers.
- Investigating performance differences across branches, teams, products and sales channels.
- Analysing relationships between sales activities and commercial outcomes.
- Identifying points within the sales pipeline where opportunities are being lost or delayed.
- Analysing product growth and decline and identifying relevant performance drivers.
- Identifying branches, teams or processes with material productivity gaps.
- Distinguishing structural performance problems from temporary or isolated variances.
- Translating analytical findings into clear management insights and practical recommendations.
- Using objective evidence to challenge assumptions and proposed interventions.
Forecasting and Performance Risk
The position will also be responsible for:
- Developing and continuously improving sales forecasting methodologies.
- Monitoring forecast accuracy and identifying sources of forecast variance.
- Conducting trend, variance and scenario analyses.
- Identifying emerging risks that could affect achievement of targets.
- Highlighting significant performance opportunities and risks to management.
- Providing forward-looking analysis to facilitate timely management intervention and corrective action.
Transformation Benefits Realisation
The Business Performance & Analytics Lead will:
- Establish measurement approaches for major transformation initiatives.
- Define appropriate baselines, interventions, targets, actual results and benefit measures.
- Track whether anticipated operational and commercial benefits are being realised.
- Quantify and document measurable improvements attributable to transformation interventions where available data permits.
- Distinguish completion of activities from actual business impact.
- Provide evidence-based reporting concerning transformation outcomes to the Director, management and relevant governance forums.
Key Deliverables and Success Measures
Expected outputs from the position include:
- Group sales-performance baseline.
- Standard definitions and methodologies for major performance indicators.
- Sales Activity & Performance Dashboard.
- Daily, weekly and monthly performance reporting where required.
- Pipeline, productivity and conversion analytics.
- Sales forecasting methodology or model and accuracy monitoring.
- Performance variance and risk reports.
- Transformation benefits-realisation framework.
- Executive-level performance insights and recommendations.
- Improved consistency of data and confidence in management information.
- Clear evidence concerning the performance impact of major transformation initiatives.
Essential Requirements
Candidates should have:
- A bachelor’s degree in Statistics, Mathematics, Actuarial Science, Economics, Finance, Business Analytics, Data Analytics, Computer Science, Engineering or a related discipline.
- Between five and eight years of relevant experience in business intelligence, performance analytics, management information, commercial analytics, data analysis or business performance management.
- Advanced Excel capability.
- Strong practical experience using Power BI or an equivalent business-intelligence platform.
- Strong analytical, communication and executive-presentation capabilities.
Desirable Requirements
The organisation also lists the following as desirable:
- A master’s degree in Business Analytics, Data Analytics, Economics, Finance, MBA or a related field.
- Power BI certification.
- SQL or another data-querying capability.
- Python or R capability.
- Experience in sales or commercial analytics.
- Experience working with CRM systems and sales data.
- Experience designing and implementing executive dashboards.
Critical Competencies
The position requires capabilities that include:
- Strong analytical and critical thinking.
- Excellent quantitative reasoning and data interpretation.
- Strong commercial and business acumen.
- Advanced Excel and Power BI capability.
- Ability to convert complex data into clear business insights.
- Strong understanding of data quality, definitions and measurement integrity.
- Strong investigative and problem-solving capability.
- Excellent data storytelling and presentation skills.
- Ability to communicate analytical findings effectively to non-technical stakeholders.
- Confidence to challenge management assumptions using evidence.
- Curiosity and intellectual rigour.
- Strong commercial orientation and focus on measurable business impact.
3. Sales Transformation & Performance Officer
Location: Nairobi, Kenya
Application deadline: November 17, 2026
The Sales Transformation & Performance Officer will report to the Director, Special Projects.
The role holder will lead the design, implementation and continuous improvement of initiatives intended to strengthen sales productivity, pipeline quality, sales execution, accountability and cross-functional effectiveness throughout the Group.
The position will translate strategic transformation objectives into practical sales operating disciplines, standards, routines and interventions designed to strengthen execution and improve sales performance.
Key Responsibilities
Sales Pipeline Transformation
Responsibilities will include:
- Assessing the quality, adequacy, completeness and overall health of sales hit lists and pipelines.
- Defining clear standards for what constitutes a quality sales opportunity.
- Developing and strengthening processes for opportunity qualification, validation and progression.
- Identifying weaknesses, bottlenecks and leakage points throughout the sales funnel.
- Establishing pipeline-quality standards and key performance indicators.
- Monitoring pipeline creation, movement, conversion, ageing and leakage.
- Identifying the root causes of pipeline weaknesses and recommending targeted interventions.
- Developing mechanisms that support continuous pipeline improvement across branches and business units.
Sales Productivity and Ways of Working
The position will be responsible for:
- Defining and documenting the desired Day in the Life Of framework for relevant sales roles.
- Establishing minimum activity and productivity standards for sales personnel.
- Defining expectations covering customer visits, prospecting, calls, engagements, follow-ups and other important sales activities.
- Developing practical mechanisms for monitoring adherence to agreed activity standards.
- Identifying productivity gaps and diagnosing their underlying causes.
- Recommending and coordinating interventions aimed at improving sales effectiveness and utilisation of sales capacity.
- Promoting consistent and effective sales practices that can be replicated throughout the Group.
Sales Execution Excellence
The role holder will:
- Design and implement standard sales operating rhythms and performance routines.
- Establish structured weekly and monthly sales-performance review mechanisms.
- Identify execution bottlenecks and barriers affecting sales results.
- Develop and coordinate corrective-action and recovery plans.
- Drive implementation of agreed sales-improvement initiatives.
- Monitor implementation progress and identify issues requiring management intervention.
- Develop standardised approaches capable of being adopted across branches, business units and sales teams.
Performance and Accountability
Responsibilities include:
- Defining suitable lead and lag indicators for sales performance.
- Developing performance-monitoring and accountability frameworks.
- Tracking performance gaps against agreed commitments and targets.
- Monitoring the carry-forward and resolution of performance gaps from previous periods.
- Establishing escalation mechanisms for material performance variances.
- Ensuring clear ownership and accountability for agreed performance outcomes and recovery actions.
- Working with management to convert performance findings into practical corrective actions.
Cross-Functional Transformation
The Sales Transformation & Performance Officer will work with different functions across CIC Insurance Group, including Sales, Finance, Operations, HR, Business Excellence, IT/Digital, Marketing, Customer Experience, Product and Branch/Network leadership.
The position will:
- Identify organisational, process, system, capability and policy barriers affecting sales execution.
- Facilitate cross-functional interventions designed to eliminate or reduce identified barriers.
- Coordinate stakeholders required to implement agreed sales-transformation initiatives.
- Support alignment between sales strategy, operating processes, performance management and frontline execution.
Key Deliverables and Success Measures
Expected deliverables include:
- Standardised Sales DILO framework.
- Sales productivity and activity standards.
- Pipeline-quality framework and KPIs.
- Opportunity qualification and validation methodology.
- Sales performance and accountability framework.
- Standard sales operating rhythms and review routines.
- Performance-gap identification and recovery mechanisms.
- Cross-functional sales-execution framework.
- Documented sales-improvement initiatives, implementation status and results.
- Measurable improvements in relevant sales productivity, pipeline quality, conversion and execution indicators.
Essential Requirements
Applicants should have:
- A bachelor’s degree in Business, Commerce, Economics, Marketing, Finance, Operations, Actuarial Science, Engineering or a related discipline.
- Between five and eight years of relevant experience, including substantial exposure to sales, sales operations, business transformation, consulting, performance management or commercial operations.
- Demonstrated experience managing or coordinating cross-functional projects or programmes.
Strongly Desirable Requirements
CIC Insurance Group lists the following as strongly desirable:
- PMP, PRINCE2, Agile/Scrum or an equivalent project-management qualification.
- Lean Six Sigma or a similar process-improvement certification.
- Experience in sales transformation, commercial excellence or sales-performance improvement.
- Experience working within a large, multi-branch, multi-business or Group environment.
Critical Competencies
The successful candidate is expected to demonstrate:
- Strong execution orientation and focus on results.
- Strong commercial and business acumen.
- Strong project and programme-management capability.
- An analytical, structured and disciplined approach to solving problems.
- Ability to challenge existing processes and working practices constructively.
- Strong stakeholder-management and influencing skills.
- Ability to facilitate cross-functional discussions and convert decisions into action.
- Ability to influence without formal authority.
- Ability to engage effectively with senior sales and business executives.
- Strong root-cause analysis and problem-solving capability.
- Persistence in driving implementation and closing performance gaps.
How to Apply for CIC Insurance Group Jobs
Candidates who meet the requirements for their preferred position should submit their applications through the official CIC Insurance Group careers portal and clearly indicate the position for which they are applying.
The deadline for the Internal Auditor, Business Performance & Analytics Lead and Sales Transformation & Performance Officer positions is close of business on November 17, 2026.
Only shortlisted candidates will be contacted. CIC Insurance Group indicates that applicants who have not received communication by December 15, 2026 should consider their applications unsuccessful.
The vacancies are open to both internal and external candidates.
CIC Insurance Group is an equal opportunity employer and states that it does not solicit or require any form of payment in connection with employment opportunities.
Candidates are encouraged to submit their applications before the deadline and ensure that all information and supporting documents provided during the application process are complete and accurate.
