Basic job summary:
The Job holder will be responsible for the administration of school programs and acts as a link between the students, external parties and the management of the school as well as supporting the exam coordinator in ensuring smooth school exam administration and processing in the school
Duties & Responsibilities:
a) Serve as the first line of all inquiries from outside within the School by attending to visitors coming to the School and responding to general inquiry about the programs of the school such fees, intakes. b) Administer students satisfaction /course evaluation surveys for each semester, summarize the feedback and share it with the School’s management.
c) Assist in debt collection by generating debtors list from the Academic Management System and following up with the students who have arrears.
d) Receive and direct correspondents from parents and students to relevant officers in the University.
This may include letters requesting for special exams, application for academic leave, program transfer.
e) Monitor class attendance and record absenteeism on a weekly basis by receiving class attendance list from lecturers; compile the list of absentees and forward to the administrators.
f) Ensure that registration and orientation of students is timely and responsive by preparing the
orientation materials, registering students in AMS and creating lectures’ e-learning platform.
g) Book classrooms in the timetabling system and allocate venues for classes and meetings. h) Facilitate processing of lecturers’ claim forms by receiving and documenting claim forms and submitting to Faculty Administrator for approval before sending the claims to finance department.
i) Issuing of clearance forms and gowns to students during graduation.
