Unlock Your Career Potential with CIC Insurance Group
CIC Insurance Group Plc is a leading insurance and financial services provider in Kenya. We are committed to empowering individuals and businesses through innovative and customer-focused solutions. Whether you are a recent graduate or a seasoned professional, we offer an inclusive and supportive work environment where you can thrive. Join our dynamic team and be part of a company that values integrity, innovation, and excellence.
We are currently hiring for multiple positions across different departments. If you are passionate about making a difference, explore our latest job opportunities below.
1. Project Manager – Nairobi (Full-Time)
Application Deadline: March 24, 2025
Job Description:
- Lead and manage projects from initiation to completion, ensuring timely delivery within scope and budget.
- Develop project plans, assign tasks, and monitor progress.
- Collaborate with stakeholders to identify project requirements and expectations.
- Implement risk management strategies to mitigate project risks.
- Prepare and present project status reports to senior management.
2. Sales Officers – Retail Life (Alternative Channels) – Kenya (Full-Time)
Application Deadline: May 13, 2025
Job Description:
- Identify and develop new business opportunities for retail life insurance products.
- Establish and maintain strong relationships with clients and partners.
- Drive sales performance to achieve set targets.
- Educate customers on available insurance solutions tailored to their needs.
- Provide after-sales support and ensure excellent customer experience.
3. Head – Change, Employee Relations & Wellness – Nairobi (Full-Time)
Application Deadline: March 19, 2025
Job Description:
- Develop and implement strategies for organizational change management.
- Oversee employee relations, ensuring compliance with labor laws and internal policies.
- Manage employee wellness programs to enhance workplace engagement.
- Collaborate with leadership teams to drive cultural transformation initiatives.
- Address workplace conflicts and implement solutions that promote harmony and productivity.
4. Assistant Manager – Data Analytics & Operations – Nairobi (Full-Time)
Application Deadline: March 19, 2025
Job Description:
- Analyze business data to generate actionable insights for decision-making.
- Develop data-driven models to enhance operational efficiency.
- Manage data quality, integrity, and compliance with regulatory standards.
- Support the automation of business processes through data analytics.
- Collaborate with cross-functional teams to optimize data reporting and visualization.
5. Team Leader Inbound – Nairobi (Full-Time)
Application Deadline: March 20, 2025
Job Description:
- Lead and motivate the inbound customer service team to deliver exceptional service.
- Monitor team performance and implement strategies to enhance efficiency.
- Address customer queries, complaints, and escalate issues as needed.
- Develop training programs to improve service delivery and employee skills.
- Prepare performance reports and provide feedback to management.
6. Customer Experience & Solutions Manager – Nairobi (Full-Time)
Application Deadline: March 20, 2025
Job Description:
- Develop and implement customer experience strategies to enhance service delivery.
- Oversee customer feedback mechanisms and drive improvements.
- Collaborate with internal teams to ensure customer needs are met effectively.
- Analyze customer trends and recommend solutions for improved satisfaction.
- Lead initiatives to optimize customer support channels and digital solutions.
How to Apply
If you are interested in any of the positions above and meet the requirements, submit your application before the stated deadlines.
