CAREER OPPORTUNITIES AT SAFARICOM PLC
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At Safaricom, we are driven by purpose. We exist to transform lives by connecting people, businesses, and communities through innovative technology and trusted services. As part of our continued growth and commitment to excellence, we are pleased to announce seven (7) open positions across our Corporate Security, Finance & Innovation, and Technology Divisions.
These roles offer an opportunity to work in a dynamic, fast-paced environment where integrity, innovation, and customer obsession are at the heart of everything we do. If you are ready to make an impact and grow your career with Kenya’s leading technology company, we invite you to explore the opportunities below.
1. Data Analytics Business Partner
Location: Kenya (Hybrid)
Posting Date: 27 January 2026
Cluster: Finance & Innovation
Role Purpose
The Data Analytics Business Partner will support strategic decision-making by delivering actionable insights and analytics solutions within the Finance & Innovation Cluster. The role bridges business needs and data capabilities to drive performance and innovation.
Key Responsibilities
- Partner with finance and innovation teams to understand analytical and reporting needs
- Translate business challenges into data-driven insights
- Develop dashboards, reports, and performance analytics
- Support planning, forecasting, and performance tracking
- Ensure data accuracy, governance, and consistency
- Promote adoption of analytics tools and insights across the cluster
2. Anti-Money Laundering (AML) Analyst
Location: Kenya
Posting Date: 27 January 2026
Cluster: Corporate Security – Money Laundering Reporting Office
Role Purpose
The AML Analyst will support Safaricom’s commitment to financial integrity by detecting, investigating, and reporting suspicious transactions and activities in line with regulatory and internal requirements.
Key Responsibilities
- Monitor customer transactions and activities for potential money laundering risks
- Conduct investigations and document findings
- Support regulatory reporting and disclosures
- Maintain accurate records and audit trails
- Collaborate with internal stakeholders to strengthen AML controls
- Support continuous improvement of AML monitoring processes
3. Senior Officer, Fraud Investigations
Location: Kenya
Posting Date: 27 January 2026
Cluster: Corporate Security – Ethics and Compliance
Role Purpose
The Senior Officer, Fraud Investigations will conduct and support investigations into fraud, misconduct, and ethical breaches, safeguarding Safaricom’s assets, reputation, and values.
Key Responsibilities
- Lead and conduct fraud and misconduct investigations
- Collect, analyze, and document evidence
- Interview relevant stakeholders and prepare investigation reports
- Provide recommendations for corrective and disciplinary action
- Identify fraud trends and emerging risks
- Support ethics, compliance, and governance initiatives
4. Principal Cyber Security Automation Architect
Location: Safaricom House, Kenya
Posting Date: 21 January 2026
Cluster: Corporate Security
Role Purpose
The Principal Cyber Security Automation Architect will design and implement automation solutions that enhance Safaricom’s cyber security posture, improve threat response, and reduce operational risk.
Key Responsibilities
- Design cyber security automation architecture and frameworks
- Integrate security tools and platforms for automated response
- Drive security orchestration and automation initiatives
- Collaborate with cyber security and technology teams
- Develop and implement security use cases
- Ensure alignment with enterprise security strategy
5. BSS Engineer – Greater Western Region
Location: Kenya
Posting Date: 21 January 2026
Division: Technology – Regional Networks Implementation & Operations
Role Purpose
The BSS Engineer will support the operation, maintenance, and enhancement of Business Support Systems to ensure reliable service delivery within the Greater Western Region.
Key Responsibilities
- Support BSS platforms for billing, customer management, and service provisioning
- Monitor system performance and resolve incidents
- Participate in system upgrades and enhancements
- Coordinate with regional and central technology teams
- Ensure service availability and operational efficiency
- Prepare operational and technical reports
6. Engineer – Digital Services (Service Operations Center)
Location: Kenya
Posting Date: 21 January 2026
Division: Technology – Regional Service Management
Role Purpose
The Engineer – Digital Services will support digital platforms within the Service Operations Center, ensuring service availability, performance, and timely incident resolution.
Key Responsibilities
- Monitor digital services and platforms
- Resolve incidents and coordinate escalations
- Support service continuity and operational excellence
- Analyze recurring incidents and recommend improvements
- Collaborate with cross-functional technology teams
- Maintain service logs and operational documentation
7. Enterprise System Developer
Location: Nairobi, Kenya
Posting Date: 19 January 2026
Division: Technology
Role Purpose
The Enterprise System Developer will design, develop, and support enterprise applications that enable Safaricom’s business processes and digital transformation initiatives.
Key Responsibilities
- Develop and maintain enterprise systems and applications
- Translate business requirements into technical solutions
- Support system integrations and data exchange
- Troubleshoot and resolve application issues
- Participate in testing, deployment, and system upgrades
- Maintain development documentation and standards
