Career Opportunities at Britam – Nairobi, Kenya
Britam is a leading diversified financial services group providing insurance, asset management, banking, and property services across Africa. The company is committed to delivering innovative financial solutions while fostering a high-performance culture that supports professional growth and excellent customer service. Britam is currently seeking talented and motivated professionals to join its Nairobi team in several key roles across business development, human resources, claims management, and learning design.
Below are the current job openings:
1. Senior Business Development Officer
Location: Nairobi, Kenya
Posting Date: March 23, 2026
Job Description:
The Senior Business Development Officer will be responsible for driving business growth through the acquisition and retention of clients. Key duties include identifying new business opportunities, building and maintaining strong client relationships, developing and implementing sales strategies, preparing business proposals and presentations, monitoring market trends, and collaborating with internal teams to ensure delivery of tailored insurance and financial solutions.
2. Employee Relations, Employee Experience & Culture Lead
Location: Nairobi, Kenya
Posting Date: March 23, 2026
Job Description:
The role will oversee employee relations and initiatives that enhance workplace culture and employee experience. Responsibilities include managing employee engagement programmes, advising management on employee relations matters, supporting conflict resolution processes, implementing culture transformation initiatives, strengthening internal communication, and ensuring policies and practices promote a positive and productive work environment.
3. Assistant Claims Officer
Location: Nairobi, Kenya
Posting Date: March 21, 2026
Job Description:
The Assistant Claims Officer will support the claims management process by assisting in the assessment and processing of insurance claims. Duties include receiving and reviewing claim documentation, verifying policy details, coordinating with clients and service providers, updating claims records, assisting in claim investigations where necessary, and ensuring timely processing of claims in accordance with company procedures.
4. Business Analyst – Business Development (General Insurance)
Location: Nairobi, Kenya
Posting Date: March 17, 2026
Job Description:
The Business Analyst will support business development initiatives within the general insurance division. Key responsibilities include analyzing business performance data, preparing reports and insights to support decision-making, identifying market opportunities, monitoring product performance, assisting in strategy development, and supporting the implementation of business growth initiatives.
5. Instructional Designers – Fixed Term Contract (FTC)
Location: Nairobi, Kenya
Posting Date: March 17, 2026
Job Description:
Instructional Designers will develop and design engaging learning materials and training programmes. Responsibilities include creating digital and classroom-based learning content, working with subject matter experts to develop training solutions, designing instructional strategies, reviewing learning effectiveness, and supporting the development of employee training initiatives across the organization.
