Career Opportunities at Old Mutual – May 2026
Are you ready to build a meaningful career with one of Africa’s leading financial services providers? Old Mutual is inviting qualified and ambitious professionals to apply for exciting opportunities within its Kenya operations, including roles under Faulu Microfinance Bank (Faulu MFB).
With operations across 14 countries, Old Mutual offers a wide range of financial solutions spanning life insurance, asset management, banking, and lending. The organization is driven by its purpose of “Championing Mutually Positive Futures Every Day,” ensuring that both customers and employees thrive.
Joining Old Mutual means becoming part of a forward-thinking institution that values innovation, professionalism, and growth—while providing a strong platform for career development.
Below are the available positions:
1. Faulu MFB – Senior Relationship Officer SME
Job ID: JR-77088
Location: Nairobi
Posted: 30+ Days Ago
Job Description:
The Senior Relationship Officer SME is responsible for managing and growing relationships with small and medium-sized enterprise (SME) clients, driving portfolio growth and ensuring high-quality service delivery.
Key Responsibilities:
- Manage and grow an SME client portfolio
- Identify new business opportunities within the SME segment
- Structure and deliver tailored financial solutions to clients
- Monitor portfolio performance and manage credit risk
- Build and maintain strong client relationships
- Cross-sell banking products and services
- Prepare client reports and portfolio reviews
2. Head of Pensions
Job ID: JR-78921
Location: Nairobi
Posted: 6 Days Ago
Job Description:
The Head of Pensions is responsible for leading the pensions business, driving strategy, growth, and operational excellence within the segment.
Key Responsibilities:
- Develop and implement pension business strategies
- Oversee pension product development and management
- Drive growth and profitability of the pensions portfolio
- Manage relationships with key stakeholders and clients
- Ensure compliance with regulatory and internal policies
- Lead and mentor the pensions team
- Monitor market trends and identify growth opportunities
3. Faulu MFB – Universal Banker
Job ID: JR-77092
Location: Nairobi
Posted: 30+ Days Ago
Job Description:
The Universal Banker provides frontline banking services, ensuring excellent customer experience and efficient branch operations.
Key Responsibilities:
- Deliver high-quality customer service
- Process customer transactions accurately and efficiently
- Promote and cross-sell banking products
- Handle customer inquiries and resolve issues
- Ensure compliance with operational procedures
- Maintain accurate transaction records
- Support daily branch operations
4. Faulu MFB – Senior Relationship Officer SME
Job ID: JR-77091
Location: Nairobi
Posted: 30+ Days Ago
Job Description:
This role mirrors the responsibilities of managing SME client relationships and expanding the business portfolio within Faulu MFB.
Key Responsibilities:
- Develop and manage SME client relationships
- Drive business growth through client acquisition
- Provide tailored financial solutions
- Monitor and manage loan portfolios
- Ensure high standards of customer service
- Identify cross-selling opportunities
- Prepare performance and portfolio reports
Why Join Old Mutual?
- Be part of a reputable pan-African financial services organization
- Access diverse career growth opportunities across business lines
- Work in a professional and innovation-driven environment
- Gain exposure to regional markets and financial solutions
- Contribute to a purpose-driven organization focused on impact
Old Mutual believes that great employee experiences drive exceptional customer outcomes. Employees are empowered to grow, lead, and contribute meaningfully to the organization’s success.
