The Co-operative Bank of Kenya has announced several career opportunities across technology, AI enablement, facilities management, and field operations. These vacancies present opportunities for professionals seeking to build careers within one of Kenya’s leading financial institutions. The openings target experienced professionals with expertise in business analysis, architecture, project management, data management, and operational support.
The available positions reflect the bank’s continued focus on digital transformation, operational efficiency, infrastructure management, and innovation-driven banking services. Professionals with backgrounds in ICT, engineering, business transformation, facilities management, and enterprise solutions may find suitable opportunities within the current recruitment drive.
The vacancies currently advertised include:
- Enterprise Business Analyst – AI Enablement
- Head – Projects & Facilities Management
- Product Manager – AI Enablement
- Solutions Architect – AI Enablement
- Data Architect – AI Enablement
- Field Services Officer
Below is a detailed overview of the available positions and responsibilities.
- Enterprise Business Analyst – AI Enablement
The Enterprise Business Analyst – AI Enablement position focuses on supporting the bank’s digital transformation agenda by bridging business needs and technology solutions. The role involves identifying business challenges, analyzing operational requirements, and supporting the implementation of AI-driven solutions across the organization.
The successful candidate will work closely with stakeholders to evaluate systems, processes, and business needs while ensuring that proposed solutions align with the bank’s strategic objectives. The role also involves facilitating communication between technical teams and business units to ensure effective implementation of projects.
Key duties and responsibilities include:
- Working with business units to assess operational problems and proposed solutions
- Conducting detailed business and systems analysis
- Performing feasibility assessments and risk analysis for proposed solutions
- Leading requirements elicitation and documentation processes
- Supporting business solution assessment and validation
- Managing stakeholder engagement and communication
- Supporting project delivery through scope planning and monitoring
- Coordinating with project managers and steering committees
- Reviewing business rules and operational workflows
- Conducting business process modeling and analysis
- Supporting technology-enabled business transformation initiatives
- Identifying opportunities for operational improvement
- Assisting in the development of business cases for technology initiatives
- Supporting change management and process improvement initiatives
The role requires strong analytical skills, business process understanding, and the ability to handle complex information accurately.
- Head – Projects & Facilities Management
The Head – Projects & Facilities Management position is a senior leadership role responsible for overseeing construction projects, refurbishment initiatives, and facilities management operations across the bank’s branches and properties.
The role focuses on ensuring efficient utilization of resources while maintaining high standards across the bank’s facilities portfolio. The successful candidate will also lead project supervision, contractor management, and cost optimization initiatives.
The position plays a key role in supporting the bank’s expansion strategy and ensuring effective management of infrastructure projects.
Key duties and responsibilities include:
- Leading construction, refurbishment, and facilities management initiatives
- Managing consultant, contractor, and supplier relationships
- Monitoring contract compliance and project implementation
- Supervising branch refurbishment and new outlet projects
- Ensuring proper verification and inspection of works before payments
- Managing facilities maintenance to prevent operational losses
- Controlling capital expenditure for projects
- Ensuring projects are completed within budget and timelines
- Supporting implementation of ongoing operational initiatives
- Enhancing branch appearance and customer experience
- Driving operational efficiency and cost reduction strategies
- Monitoring departmental performance and expenditure categories
- Promoting continuous improvement and service excellence
- Ensuring compliance with regulations and internal procedures
- Building high-performing teams within the department
- Collaborating with internal and external stakeholders on strategic initiatives
The role requires strong leadership skills, project management experience, contract management expertise, and the ability to coordinate cross-functional operations.
- Product Manager – AI Enablement
The Product Manager – AI Enablement role supports the bank’s AI transformation initiatives through product strategy development, innovation management, and implementation of technology-driven solutions.
The successful candidate will oversee AI product development lifecycles while ensuring solutions align with customer needs and business goals. The role involves collaboration with technical teams, business stakeholders, and operational units to deliver innovative banking solutions.
Key duties and responsibilities are expected to include:
- Driving AI product strategy and implementation
- Managing product development lifecycles
- Coordinating product innovation initiatives
- Collaborating with business and technical teams
- Gathering and analyzing customer and business requirements
- Supporting delivery of AI-enabled banking solutions
- Monitoring product performance and adoption
- Managing stakeholder engagement and communication
- Identifying opportunities for digital transformation
- Supporting implementation of customer-centric solutions
- Coordinating testing and rollout activities
- Managing product improvement initiatives
- Supporting agile delivery methodologies
- Monitoring emerging AI and technology trends
- Ensuring alignment between product goals and business objectives
The position is suitable for professionals experienced in digital products, innovation management, agile methodologies, and technology-driven transformation.
- Solutions Architect – AI Enablement
The Solutions Architect – AI Enablement role focuses on providing technical architecture solutions for enterprise systems and AI-driven platforms. The position supports end-to-end solution design while ensuring alignment with enterprise architecture standards and technology strategies.
The role requires collaboration with enterprise architects, developers, analysts, and infrastructure teams to support implementation of scalable and secure solutions.
Key duties and responsibilities include:
- Developing technical solution architectures
- Designing integration and API solutions
- Supporting enterprise architecture initiatives
- Producing detailed component specifications and system designs
- Assessing existing systems and recommending improvements
- Supporting software and platform integration
- Conducting impact analysis for technical solutions
- Managing system architecture risks and dependencies
- Supporting Agile and DevOps implementation environments
- Monitoring emerging technologies and recommending innovations
- Supporting governance of architecture standards and practices
- Participating in code reviews and architecture assessments
- Supporting cloud-based and enterprise integration solutions
- Collaborating with developers and business analysts on implementation
- Ensuring compliance with enterprise architectural principles
- Supporting deployment and enhancement of banking technology systems
The role also involves supporting mobile banking, digital platforms, microservices architecture, and enterprise service integration initiatives.
Professionals with strong backgrounds in software architecture, APIs, cloud technologies, DevOps, and enterprise systems may find this role suitable.
- Data Architect – AI Enablement
The Data Architect – AI Enablement role supports enterprise-wide data strategy, architecture development, and analytics transformation initiatives. The successful candidate will help design scalable data systems that support reporting, analytics, AI applications, and decision-making processes.
The role focuses on ensuring efficient management, governance, and accessibility of enterprise data assets.
Key duties and responsibilities include:
- Designing enterprise data models and architectures
- Developing logical and physical data structures
- Architecting data pipelines and storage solutions
- Supporting enterprise analytics and reporting frameworks
- Managing data governance and integration initiatives
- Designing scalable big data platforms
- Supporting data lake and data lakehouse environments
- Optimizing enterprise data systems for analytics performance
- Managing metadata architecture and governance
- Supporting enterprise taxonomies and data dictionaries
- Ensuring data consistency and accessibility
- Collaborating with analytics and business intelligence teams
- Supporting AI and machine learning data requirements
- Developing frameworks for enterprise data management
- Supporting integration of data technologies across the organization
The role requires strong knowledge of data management, enterprise architecture, analytics platforms, and data governance frameworks.
- Field Services Officer
The Field Services Officer position supports operational activities related to branch services, customer support, technical field operations, or service delivery functions within the bank.
The role is expected to involve supporting day-to-day field operations while ensuring service standards are maintained across assigned locations or operational areas.
Typical duties and responsibilities may include:
- Supporting field operations and service delivery
- Coordinating branch support activities
- Assisting with operational troubleshooting and issue resolution
- Supporting installation and maintenance activities
- Coordinating with internal departments and field teams
- Monitoring operational performance in assigned areas
- Supporting customer service initiatives
- Preparing operational reports and updates
- Ensuring compliance with operational procedures
- Supporting implementation of branch operational activities
- Assisting with logistics and administrative coordination
- Supporting operational efficiency improvement initiatives
The role may suit professionals with operational support experience, customer service exposure, technical support knowledge, or branch operations backgrounds.
Why These Opportunities Matter
The latest vacancies at the Co-operative Bank of Kenya demonstrate the institution’s continued investment in:
- Artificial intelligence and digital transformation
- Enterprise technology modernization
- Data governance and analytics
- Infrastructure and facilities management
- Customer-focused operational efficiency
- Scalable banking technology solutions
Professionals joining the bank may gain exposure to large-scale banking systems, enterprise transformation initiatives, and technology-driven financial services operations.
The opportunities also reflect the growing demand for professionals with expertise in AI enablement, enterprise architecture, business analysis, digital products, and infrastructure management within Kenya’s banking sector.
Application Process
Candidates interested in the advertised positions are required to submit applications together with detailed Curriculum Vitae through the bank’s official recruitment channels.
Most of the vacancies direct applicants to send applications via email to:
Applicants are advised to indicate the relevant job reference number when submitting applications.
More details about the vacancies can be accessed through the official
