Career Opportunities at Absa Bank Kenya
Absa Bank Kenya has announced several exciting job opportunities across insurance, collections, customer service, branch management, and business development functions.
Absa continues to position itself as one of Africa’s leading financial services institutions, operating across multiple African countries and offering career growth opportunities for professionals seeking to make an impact in banking, insurance, and financial services.
Below are the latest advertised vacancies and their respective job descriptions.
1. Motor Assessor – First Assurance Kenya
Location: Gitanga Road (Absa General Insurance Co)
Reference: R-15987243
Posted: 4 Days Ago
Job Description
The Motor Assessor will be responsible for conducting motor vehicle assessments, evaluating accident-related damages, preparing assessment reports, and supporting insurance claims processing. The role also involves ensuring compliance with insurance procedures and maintaining quality assessment standards.
2. Senior Case Manager – Call Centre (First Assurance Kenya)
Location: Gitanga Road (Absa General Insurance Co)
Reference: R-15987210
Posted: 5 Days Ago
Job Description
The successful candidate will manage customer cases and support call centre operations by handling escalated customer concerns, coordinating case resolutions, and ensuring high service standards. Responsibilities also include monitoring customer experience and supporting efficient claims or service handling processes.
3. Senior Manager Collections
Location: Bishops Gate
Work Type: Hybrid
Reference: R-15987092
Posted: 5 Days Ago
Job Description
The Senior Manager Collections will oversee debt collection operations, portfolio management, recovery strategies, and collections performance. The role includes leading collections teams, managing risk mitigation initiatives, improving recovery rates, and ensuring compliance with banking and regulatory standards.
4. Assistant Manager Business Development (Broker Business) – First Assurance Kenya
Location: Gitanga Road (Absa General Insurance Co)
Reference: R-15984523
Posted: 5 Days Ago
Job Description
The role focuses on driving broker business growth, strengthening intermediary relationships, supporting insurance sales strategies, and identifying new business opportunities. The successful candidate will also coordinate broker engagement activities and support revenue growth initiatives.
5. Branch Manager – Sarit
Location: Sarit Centre Prestige
Reference: R-15987165
Posted: 6 Days Ago
Job Description
The Branch Manager will oversee branch operations, customer relationship management, sales performance, and operational efficiency. Responsibilities include leading branch teams, driving business growth, ensuring service excellence, and maintaining compliance with banking policies and procedures.
About Absa
Absa Group is one of Africa’s leading diversified financial services groups with operations across multiple African countries including Kenya, Ghana, Uganda, Tanzania, Zambia, Botswana, Mauritius, Mozambique, Seychelles, and South Africa.
The organization offers services in:
- Personal and Business Banking
- Corporate and Investment Banking
- Wealth and Investment Management
- Insurance Services
Absa emphasizes diversity, inclusion, innovation, and career development, providing employees with opportunities to grow and contribute to shaping Africa’s financial services landscape.
