Mercy Corps is recruiting for two senior-level positions in Nairobi, Kenya. These opportunities are suited for experienced professionals seeking to contribute to humanitarian and development programming through operations management and monitoring, evaluation, reporting, learning, and adaptation functions. The positions play a critical role in supporting programme effectiveness, accountability, operational excellence, and evidence-based decision-making.
The vacancies are based in Nairobi and offer an opportunity to work within a dynamic international development organization that focuses on creating resilient communities and sustainable solutions to complex challenges.
Available Positions
- Senior Operations Coordinator – Nairobi
Job Category: Operations, Procurement, Logistics
Location: Nairobi, Kenya
Employment Type: Full-Time
The Senior Operations Coordinator serves as a key member of the operations team and is responsible for coordinating effective programme support services across multiple operational functions. The role supports the smooth implementation of programmes by ensuring that administrative, logistics, procurement, ICT, and security functions operate efficiently and in alignment with organizational standards.
Working under the direct supervision of the Country Director, the position shares responsibility for the coordination and oversight of Mercy Corps Kenya’s operational systems and support services.
Key Duties and Responsibilities
• Coordinate programme support functions to ensure efficient and effective operations across the country programme.
• Support the implementation and management of administrative systems and procedures.
• Oversee logistics operations to facilitate timely and effective programme delivery.
• Coordinate procurement activities in line with organizational policies and procedures.
• Support the management and coordination of ICT functions and systems.
• Assist in ensuring that security procedures and protocols are implemented and maintained.
• Work closely with programme and support teams to strengthen operational effectiveness.
• Support country-wide operational planning and coordination efforts.
• Contribute to maintaining compliance with organizational requirements and operational standards.
• Facilitate collaboration between different operational departments to ensure seamless support to programme activities.
Role Overview
The Senior Operations Coordinator is a central figure within the Mercy Corps Kenya operations structure. The role provides strategic and day-to-day coordination of core operational functions, ensuring that programmes receive the support required for successful implementation. The position requires strong coordination abilities, effective communication, and the capacity to manage multiple operational priorities simultaneously.
The successful candidate will work closely with leadership and programme teams to strengthen organizational systems and improve operational efficiency across the country programme.
- Monitoring, Reporting, Evaluation, Learning and Adaptation (MRELA) Manager
Job Category: Programming
Location: Nairobi, Kenya
Employment Type: Full-Time
The Monitoring, Reporting, Evaluation, Learning and Adaptation (MRELA) Manager is a critical position within the East Africa Land Border Programme. The role is responsible for managing cross-cutting programme information systems, monitoring and evaluation processes, reporting functions, learning initiatives, and programme adaptation mechanisms.
The position ensures that programme evidence, data, and information are effectively collected, analyzed, reflected upon, and utilized to improve programme implementation and decision-making. The role is essential in supporting adaptive programming approaches and ensuring that learning continuously informs programme direction.
Key Duties and Responsibilities
• Lead programme monitoring and evaluation activities across the East Africa Land Border Programme.
• Manage programme information systems and data management processes.
• Ensure the collection, analysis, and utilization of evidence to support programme improvement.
• Coordinate reporting processes and contribute to the development of high-quality programme reports.
• Facilitate learning and adaptation processes across programme teams.
• Support evidence-based decision-making through timely analysis and dissemination of programme information.
• Ensure monitoring and evaluation findings are integrated into programme planning and implementation.
• Coordinate feedback loops that enable continuous programme improvement.
• Support programme review meetings and learning events.
• Promote the use of data and evidence in strategic and operational decision-making.
• Ensure programme information is effectively documented and communicated to relevant stakeholders.
• Contribute to programme adaptation based on emerging evidence and learning.
Role Overview
The East Africa Land Border Programme is designed as an adaptive and evidence-driven initiative. As such, the MRELA Manager plays a central role in ensuring that programme decisions are informed by accurate and timely information.
The position is responsible for creating effective feedback mechanisms that allow programme teams to learn from implementation experiences and make informed adjustments when necessary. Through monitoring, evaluation, reporting, learning, and adaptation activities, the role helps strengthen programme quality, accountability, and impact.
The MRELA Manager works closely with programme teams to ensure that data and evidence are transformed into actionable insights that guide programme direction and improve outcomes.
Why These Roles Matter
Both positions are essential to the successful implementation of Mercy Corps programmes in Kenya and the wider East Africa region.
The Senior Operations Coordinator strengthens the operational foundation upon which programme activities are delivered, ensuring that support services remain effective and responsive.
The MRELA Manager strengthens programme quality by ensuring that evidence, learning, and adaptation are embedded throughout implementation processes, enabling continuous improvement and informed decision-making.
Together, these positions contribute to organizational effectiveness, programme accountability, and the achievement of development and humanitarian objectives.
How to Apply
Interested candidates should submit their applications through the Mercy Corps careers portal before the respective application deadlines indicated on the official recruitment platform.
