Introduction A Toll Attendant is responsible for collecting toll fees from motorists, providing customer assistance, and ensuring smooth and efficient traffic flow at toll plazas. This role requires excellent customer service skills, accuracy in cash handling, and the ability to work in a fast-paced outdoor environments at the Nairobi Expressway. Your Responsibilities Collect toll payments (cash, credit/debit cards, electronic payments) from drivers.Issue receipts and provide correct change when necessary.Verify electronic toll passes and resolve payment discrepancies.Maintain accurate records of transactions and reconcile cash drawers at the end of each shift.Provide directions and basic travel information to motorists.Report equipment malfunctions, traffic incidents, or suspicious activities to supervisors.Ensure compliance with company policies, safety regulations, and operational procedures.Maintain cleanliness and organization of the toll booth area. Required Skills and Experience Apply Now
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