RSS, a leading organization in the insurance and financial services sector, is currently seeking dynamic and results-driven professionals to fill several key roles within its Nairobi operations. Known for its excellence in pension management, risk solutions, and client-centric service delivery, RSS offers an environment where innovation and performance are rewarded. As part of its ongoing commitment to enhancing operational capacity and driving strategic growth, RSS invites qualified applicants to apply for the following exciting vacancies:
- Pension Operations Manager
- Head of Partnerships, Sales & Distribution
- Reinsurance Officer
- Project Administrator
These roles are critical to strengthening the organization’s service delivery and expanding its strategic footprint in both local and regional markets. Each position offers a unique opportunity to work in a fast-paced, high-performance environment with significant room for career advancement.
Below are the detailed job descriptions for each role:
1. Pension Operations Manager
Location: Nairobi
Application Deadline: July 10, 2025
Job Summary:
The Pension Operations Manager will oversee the day-to-day administration and operations of the pension department. This role requires a strategic thinker with hands-on experience in pension fund management, compliance, and team leadership. The manager will be expected to streamline operational processes, ensure client satisfaction, and align departmental goals with the organization’s long-term objectives.
Key Responsibilities:
- Lead and supervise all pension operations including scheme administration, contributions processing, benefits disbursement, and compliance.
- Implement operational policies and procedures in line with the Retirement Benefits Authority (RBA) regulations.
- Ensure timely preparation and submission of statutory reports and returns to regulatory bodies.
- Manage relationships with pension scheme trustees, sponsors, service providers, and other stakeholders.
- Conduct regular audits of pension processes to improve efficiency and minimize risk.
- Oversee onboarding and exit processes for pension scheme members, ensuring accurate and efficient handling of member data.
- Ensure technology systems used in pension administration are optimally configured, maintained, and secure.
- Prepare periodic management reports highlighting operational performance, compliance status, and customer feedback.
- Lead, coach, and mentor a team of pension officers to meet departmental objectives and ensure high levels of professionalism.
2. Head of Partnerships, Sales & Distribution
Location: Nairobi
Application Deadline: July 10, 2025
Job Summary:
The Head of Partnerships, Sales & Distribution will be responsible for the strategic direction and overall management of RSS’s sales and distribution channels. The role involves identifying and cultivating strategic partnerships, developing go-to-market strategies, and expanding the organization’s footprint through new business opportunities.
Key Responsibilities:
- Develop and execute comprehensive sales and distribution strategies that align with organizational goals.
- Identify, engage, and build relationships with potential partners, agents, and institutional clients to enhance distribution networks.
- Lead the development and roll-out of new products in partnership with the product development and actuarial teams.
- Manage and support the regional sales teams in achieving revenue and market penetration targets.
- Monitor sales performance and implement improvement plans based on market intelligence and sales analytics.
- Negotiate commercial agreements with partners and ensure compliance with all regulatory requirements.
- Develop marketing and promotional initiatives to increase brand visibility and product uptake.
- Provide leadership in customer experience management across all distribution channels.
- Collaborate with other department heads to ensure integration of sales and marketing activities into the overall company strategy.
- Prepare and present periodic business performance reports to the executive team and board.
3. Reinsurance Officer
Location: Nairobi
Application Deadline: July 9, 2025
Job Summary:
The Reinsurance Officer will manage all reinsurance processes and ensure compliance with internal policies and regulatory requirements. The role involves handling treaty and facultative reinsurance arrangements and working closely with underwriters, claims teams, and reinsurance brokers.
Key Responsibilities:
- Administer all reinsurance contracts (both treaty and facultative) including processing of premiums, claims, and recoveries.
- Maintain and update reinsurance records in compliance with statutory and internal audit requirements.
- Liaise with brokers, reinsurers, and internal stakeholders to coordinate the placement and renewal of reinsurance programs.
- Analyze underwriting data and claim trends to support effective risk transfer decisions.
- Reconcile reinsurance accounts and ensure accurate financial reporting of reinsurance transactions.
- Prepare reinsurance bordereaux and ensure timely remittance of premiums and receipt of recoveries.
- Ensure reinsurance treaties are implemented as per the terms agreed and maintain treaty documentation.
- Support the preparation of reinsurance reports for management and regulatory purposes.
- Monitor reinsurer ratings and advise management on potential changes or risks.
- Participate in the negotiation of reinsurance contracts to optimize risk coverage and cost efficiency.
4. Project Administrator
Location: Nairobi
Application Deadline: July 9, 2025
Job Summary:
The Project Administrator will support the planning, coordination, and execution of company-wide projects and initiatives. The role involves administrative and logistical oversight, maintaining documentation, and ensuring that project timelines and deliverables are met.
Key Responsibilities:
- Assist project managers in developing detailed project plans, including timelines, milestones, and resource allocation.
- Track progress and provide updates on the status of ongoing projects to relevant stakeholders.
- Organize project meetings, prepare agendas, and record minutes to ensure follow-ups are actioned.
- Maintain comprehensive and organized documentation for all projects, including contracts, reports, and correspondence.
- Coordinate with various departments to ensure smooth execution of projects and availability of required resources.
- Monitor budgets and expenditures related to project activities and escalate any variances.
- Provide administrative support such as data entry, reporting, and document control.
- Identify and mitigate potential risks by maintaining open communication across teams and documenting all change requests.
- Ensure adherence to internal governance protocols and compliance with external regulations in project execution.
- Conduct post-project evaluations and prepare closure reports for internal and stakeholder review.
RSS is an equal opportunity employer committed to diversity and inclusion. The organization welcomes applications from all qualified individuals regardless of gender, age, disability status, or ethnic background. These roles represent an excellent opportunity to grow professionally in a reputable, stable, and forward-looking organization.
Interested candidates should submit their applications before the respective closing dates:
- Pension Operations Manager and Head of Partnerships, Sales & Distribution – Deadline: July 10, 2025
- Reinsurance Officer and Project Administrator – Deadline: July 9, 2025
To apply for these exciting opportunities, please follow the instructions provided in the official job portal or HR communication channels.
If applications are not via email, please proceed to:
