Career Opportunities at SBM Bank – Kenya (April/May 2026)
Are you looking to advance your career in the banking and financial services sector? SBM Bank Kenya is currently hiring talented, driven, and results-oriented professionals to join its dynamic team across various departments. With a strong commitment to innovation, customer excellence, and sustainable growth, SBM Bank offers a rewarding work environment where your skills and contributions truly matter.
Whether you specialize in risk management, sales, compliance, or relationship management, these opportunities provide a platform to grow your career within a reputable and forward-thinking financial institution.
Below are the available positions and their respective roles:
1. Supervisor, Retail Recoveries
Department: Debt Recovery & Special Assets
Location: Head Office
Contract Type: Fixed Term
Application Deadline: 12 May 2026
Job Description:
The Supervisor, Retail Recoveries will play a critical role in managing delinquent accounts and ensuring effective recovery strategies are implemented. This role focuses on minimizing credit losses while maintaining positive customer engagement.
Key Responsibilities:
- Oversee the recovery of non-performing retail loans and ensure timely collections
- Monitor and manage recovery performance against set targets
- Develop and implement strategies to improve debt recovery rates
- Supervise and guide recovery teams to ensure efficiency and compliance
- Engage customers to negotiate repayment plans and settlements
- Prepare reports on recovery performance and portfolio status
- Ensure adherence to internal policies and regulatory requirements
2. Direct Sales Representative (Multiple Positions)
Department: Consumer Banking
Location: Rift & Western, Pwani, Nairobi East & West
Contract Type: Fixed Term
Application Deadline: 12 May 2026
Job Description:
The Direct Sales Representative will be responsible for driving business growth by acquiring new customers and promoting the bank’s products and services within assigned regions.
Key Responsibilities:
- Actively identify and acquire new customers for banking products
- Promote and sell retail banking products including loans, accounts, and cards
- Build and maintain strong customer relationships
- Achieve sales targets and contribute to overall branch performance
- Conduct market outreach and customer engagement activities
- Ensure proper documentation and compliance during customer onboarding
- Provide excellent customer service and support
3. Fraud & Security Operations Analyst
Department: Risk
Location: Head Office
Contract Type: Open Ended
Application Deadline: 05 May 2026
Job Description:
The Fraud & Security Operations Analyst will be responsible for monitoring, detecting, and preventing fraudulent activities while ensuring the bank’s systems and operations remain secure.
Key Responsibilities:
- Monitor transactions and systems for suspicious or fraudulent activity
- Investigate fraud cases and recommend corrective actions
- Develop and implement fraud prevention strategies
- Collaborate with internal teams to enhance security controls
- Prepare detailed fraud investigation reports
- Ensure compliance with security policies and regulatory standards
- Support incident response and risk mitigation efforts
4. Supervisor, Credit Collections
Department: Risk
Location: Head Office
Contract Type: Open Ended
Application Deadline: 05 May 2026
Job Description:
The Supervisor, Credit Collections will oversee credit collection processes to ensure timely repayment of loans while maintaining strong client relationships.
Key Responsibilities:
- Supervise and manage credit collection teams
- Ensure timely follow-up on overdue accounts
- Develop strategies to improve collection efficiency
- Monitor portfolio performance and identify risk areas
- Engage clients to resolve repayment challenges
- Prepare reports on collection performance and trends
- Ensure compliance with internal policies and regulatory guidelines
5. Supervisor, KYC & AML Compliance
Department: Risk
Location: Head Office
Contract Type: Open Ended
Application Deadline: 12 May 2026
Job Description:
The Supervisor, KYC & AML Compliance will ensure the bank adheres to all Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations while maintaining high compliance standards.
Key Responsibilities:
- Oversee KYC and AML processes across the bank
- Ensure proper customer due diligence and onboarding procedures
- Monitor transactions for compliance with AML regulations
- Identify and report suspicious activities
- Conduct compliance reviews and audits
- Provide guidance to staff on compliance requirements
- Maintain accurate records and regulatory reporting
6. Senior Relationship Manager, Card Business
Department: Consumer Banking
Location: Head Office
Contract Type: Open Ended
Application Deadline: 12 May 2026
Job Description:
The Senior Relationship Manager, Card Business will drive the growth and performance of the bank’s card portfolio while managing strategic client relationships.
Key Responsibilities:
- Develop and execute strategies to grow the card business
- Manage key client relationships and partnerships
- Drive card acquisition, usage, and retention initiatives
- Monitor market trends and identify growth opportunities
- Collaborate with internal teams to enhance product offerings
- Achieve revenue and portfolio growth targets
- Prepare performance reports and business insights
Why Join SBM Bank Kenya?
- Opportunity to work in a reputable and growing financial institution
- Exposure to diverse banking operations and professional growth
- Collaborative and performance-driven work environment
- Competitive career development opportunities
