Central Bank Banking and Payment Services Department Announces Multiple Job Vacancies
The Banking and Payment Services Department has announced several current vacancies across its Head Office, regional offices, divisions and operational units. The opportunities cut across banking services, payment services operations, digital payment services, SWIFT secretariat services, clearing operations, accounts management, liquidity management, financial institutions operations, document management, operational risk, reconciliations, mandates, client onboarding, virtual asset service provider oversight and legal support.
The vacancies are suitable for professionals seeking opportunities in Kenya’s banking, payments, financial operations, regulatory support and digital finance environment. The roles are spread across different job levels, including Officer, Senior Officer, Deputy Manager, Manager, Senior Manager, Business Analyst, Senior Business Analyst and Legal Counsel positions.
Below is the full list of current vacancies.
- Manager, Banking Services
The Manager, Banking Services position is based in Head Office, Meru, Mombasa and Eldoret under the Banking and Payment Services Department.
The role is expected to support the coordination and management of banking services operations across assigned locations. The position falls under Manager 2 level and is linked to service delivery within the banking services function.
Key duties may include:
- Coordinating banking services activities at the assigned office or region
- Supporting effective delivery of banking services to internal and external stakeholders
- Supervising operational workflows within the banking services function
- Ensuring banking service processes are implemented in line with departmental expectations
- Supporting reporting, service monitoring and operational follow-up
- Liaising with relevant teams within the Banking and Payment Services Department
- Deputy Manager, SWIFT Secretariat Services
The Deputy Manager, SWIFT Secretariat Services position is located in the Payment Services Operations Division under the Banking and Payment Services Department.
This role supports SWIFT-related administrative and operational processes within the payment services environment.
Key duties may include:
- Supporting coordination of SWIFT Secretariat Services
- Assisting in the management of SWIFT-related payment operations
- Providing operational support to payment services teams
- Supporting documentation, reporting and follow-up of SWIFT matters
- Liaising with internal teams involved in payment operations
- Supporting compliance with internal payment service processes
- Business Analyst 1, Data Analysis
The Business Analyst 1, Data Analysis position is based in the Digital Payment Services Division under the Banking and Payment Services Department.
The role is focused on data analysis within the digital payments function.
Key duties may include:
- Supporting data analysis activities within digital payment services
- Collecting, reviewing and organizing payment-related data
- Preparing reports and insights for decision-making
- Supporting monitoring of digital payment service trends
- Assisting in analysis of payment systems information
- Working with teams involved in digital payment operations and oversight
- Officer, KEPSS and RTGS Operations / SWIFT Secretariat / Regional Payment Affairs
This Officer position falls under Business Analyst 1 level and is based in the Payment Services Operations Division under the Banking and Payment Services Department.
The role covers KEPSS, RTGS operations, SWIFT Secretariat support and regional payment affairs.
Key duties may include:
- Supporting KEPSS and RTGS operational activities
- Assisting with SWIFT Secretariat functions
- Supporting regional payment affairs processes
- Monitoring payment operations workflows
- Preparing operational records and reports
- Liaising with relevant payment services teams
- Officer, Clearing Operations
The Officer, Clearing Operations position is a Business Analyst 1 role within the Payment Services Operations Division under the Banking and Payment Services Department.
The role supports clearing operations within the payment services function.
Key duties may include:
- Supporting daily clearing operations
- Assisting in processing and monitoring clearing activities
- Maintaining clearing operation records
- Supporting reconciliation and issue resolution where applicable
- Preparing reports relating to clearing operations
- Working with internal payment operations teams
- Officer, Accounts Management
The Officer, Accounts Management position is a Business Analyst 1 role based in the Banking Back Office Operations Division under the Banking and Payment Services Department.
The role supports account management processes within the banking back office function.
Key duties may include:
- Supporting accounts management activities
- Maintaining account-related records and documentation
- Assisting in back office operational processes
- Supporting account updates, checks and service processes
- Preparing reports and records as required
- Liaising with internal teams on account-related matters
- Senior Officer, Liquidity Management and Data Analysis, Financial Institutions Operations
This Senior Officer position falls under Senior Business Analyst 2 level and is based in the Banking Back Office Operations Division under the Banking and Payment Services Department.
The role focuses on liquidity management, data analysis and financial institutions operations.
Key duties may include:
- Supporting liquidity management activities
- Conducting data analysis related to financial institutions operations
- Preparing analytical reports for operational decision-making
- Monitoring liquidity-related information and operational trends
- Supporting financial institutions operations processes
- Liaising with relevant banking back office teams
- Officer, Financial Institutions Operations
The Officer, Financial Institutions Operations position is a Business Analyst 1 role based in the Banking Back Office Operations Division under the Banking and Payment Services Department.
The role supports operational activities involving financial institutions.
Key duties may include:
- Supporting financial institutions operations
- Assisting with back office processes linked to financial institutions
- Maintaining operational records and documentation
- Preparing reports and updates
- Supporting service delivery within the division
- Working with relevant internal stakeholders
- Manager, SWIFT Secretariat Services
The Manager, SWIFT Secretariat Services position is based in the Payment Services Operations Division under the Banking and Payment Services Department.
The role falls under Manager 1 level and is focused on managing SWIFT Secretariat Services.
Key duties may include:
- Managing SWIFT Secretariat Services activities
- Coordinating SWIFT-related operational processes
- Supervising reporting and documentation within the function
- Supporting payment services operations
- Liaising with relevant teams and stakeholders
- Ensuring smooth execution of assigned SWIFT Secretariat responsibilities
- Senior Officer, Document Management and Office Administration
This Senior Officer position is under Senior Business Analyst 2 level and is based in Banking Back Office Operation within the Banking and Payment Services Departments.
The role supports document management and office administration.
Key duties may include:
- Coordinating document management activities
- Supporting office administration within the banking back office function
- Maintaining proper records and document control processes
- Supporting filing, retrieval and tracking of documents
- Assisting in administrative reporting
- Liaising with internal teams on documentation and office support matters
- Officer, Document Management and Office Administration
The Officer, Document Management and Office Administration position is a Business Analyst 1 role based in the Banking Back Office Operations Division under the Banking and Payment Services Department.
The role supports documentation and administrative functions.
Key duties may include:
- Supporting document management processes
- Assisting in office administration duties
- Maintaining records and files
- Supporting document tracking and retrieval
- Preparing administrative records
- Providing general operational support to the division
- Deputy Manager, Operational Risk – Payment Services
The Deputy Manager, Operational Risk – Payment Services position is based in the Operational Risk Division under the Banking and Payment Services Department.
The role supports operational risk management within payment services.
Key duties may include:
- Supporting identification and monitoring of operational risks in payment services
- Assisting in risk reporting and mitigation follow-up
- Coordinating with payment services teams on risk-related matters
- Supporting implementation of operational risk processes
- Preparing risk-related reports and documentation
- Assisting in strengthening controls within payment service operations
- Manager, Regional Payment Issues and Administration
The Manager, Regional Payment Issues and Administration position is based in the Payment Services Operations Division under the Banking and Payment Services Department.
This Manager 1 role focuses on regional payment issues and administrative coordination.
Key duties may include:
- Managing regional payment issues
- Coordinating administrative support for payment services operations
- Supporting regional payment affairs and related processes
- Preparing operational reports and updates
- Liaising with internal and regional stakeholders
- Supervising relevant administrative workflows
- Officer, Reconciliations and Budgets
The Officer, Reconciliations and Budgets position is a Business Analyst 1 role based in the Banking Back Office Operations Division under the Banking and Payment Services Department.
The role supports reconciliations and budget-related processes.
Key duties may include:
- Supporting reconciliation activities
- Assisting in budget monitoring and documentation
- Preparing reconciliation records and reports
- Supporting financial operations within the back office
- Following up on reconciliation items
- Liaising with relevant teams on budget and reconciliation matters
- Senior Officer, Mandates
The Senior Officer, Mandates position is under Senior Business Analyst 2 level and is based in Banking Back Office Operations within the Banking and Payment Services Department.
The role supports mandate-related processes within banking back office operations.
Key duties may include:
- Supporting management of mandates
- Maintaining mandate records and documentation
- Reviewing mandate-related information
- Supporting operational processing of mandate matters
- Preparing reports and updates
- Working with relevant teams on back office mandate processes
- Deputy Manager, Virtual Asset Service Provider Oversight and Compliance
This Deputy Manager position is based in the Digital Payment Services Division under the Banking and Payment Services Department.
The role focuses on oversight and compliance relating to Virtual Asset Service Providers.
Key duties may include:
- Supporting oversight of Virtual Asset Service Providers
- Assisting in compliance monitoring processes
- Preparing reports on VASP-related oversight matters
- Supporting review of compliance information
- Liaising with digital payment services teams
- Contributing to regulatory and operational follow-up processes
- Senior Officer, Payment Services Operations
The Senior Officer, Payment Services Operations position is under Senior Business Analyst 2 level and is based in the Payment Services Operations Division under the Banking and Payment Services Department.
The role supports payment services operations at senior officer level.
Key duties may include:
- Supporting payment services operations
- Monitoring operational workflows
- Preparing reports and operational updates
- Supporting issue resolution within payment services
- Coordinating with internal teams involved in payment operations
- Supporting service delivery across the division
- Manager, Liquidity Management and Data Analysis, Financial Institutions Operations
This Manager 1 position is based in the Banking Back Office Division under the Banking and Payment Services Department.
The role focuses on liquidity management, data analysis and financial institutions operations.
Key duties may include:
- Managing liquidity management activities
- Coordinating data analysis relating to financial institutions operations
- Supervising reporting and analytical outputs
- Supporting operational planning and monitoring
- Liaising with financial institutions operations teams
- Ensuring effective execution of assigned back office responsibilities
- Senior Banking Services Officer
The Senior Banking Services Officer position is based in Head Office, Eldoret, Kisii, Kisumu and Meru. It falls under Senior Business Analyst 2 level within the Banking and Payment Services Department.
The role supports banking services delivery across assigned locations.
Key duties may include:
- Supporting banking services operations
- Monitoring service delivery processes
- Preparing reports and operational updates
- Assisting in coordination of banking services activities
- Supporting regional and Head Office banking functions
- Liaising with internal teams and relevant stakeholders
- Officer, Banking Services
The Officer, Banking Services position is a Business Analyst 1 role based in Head Office, Nyeri, Mombasa and Meru under the Banking and Payment Services Department.
The role supports daily banking services operations.
Key duties may include:
- Supporting banking services activities
- Assisting with operational processing
- Maintaining banking service records
- Preparing reports and updates
- Supporting service delivery at assigned locations
- Liaising with relevant departmental teams
- Senior Manager, Oversight and Compliance
The Senior Manager, Oversight and Compliance position is based in the Digital Payments Services Division under the Banking and Payment Services Department.
The role focuses on oversight and compliance within digital payment services.
Key duties may include:
- Leading oversight and compliance activities
- Supporting monitoring of digital payment services
- Coordinating compliance reporting and follow-up
- Supervising teams involved in oversight work
- Supporting implementation of internal control and compliance processes
- Liaising with relevant digital payments stakeholders
- Senior Business Analyst, Virtual Asset Service Provider Licensing and Products Approval
This Senior Business Analyst position is under Senior Business Analyst 2 level and is based in the Digital Payment Services Division under the Banking and Payments Services Department.
The role supports licensing and product approval processes for Virtual Asset Service Providers.
Key duties may include:
- Supporting VASP licensing processes
- Assisting in product approval reviews
- Reviewing information submitted for licensing or approval processes
- Preparing analytical reports and recommendations
- Supporting compliance and oversight follow-up
- Liaising with digital payment services teams
- Manager, Virtual Assets Service Provider Licensing
The Manager, Virtual Assets Service Provider Licensing position is under Manager 2 level and is based in the Digital Payment Services Division under the Banking and Payment Services Department.
The role focuses on management of VASP licensing processes.
Key duties may include:
- Managing Virtual Asset Service Provider licensing activities
- Coordinating review of licensing documentation
- Supervising licensing-related workflows
- Supporting preparation of licensing reports
- Liaising with internal teams on digital payment services matters
- Supporting implementation of licensing procedures
- Senior Officer, Helpdesk and Customer Service, Digital Channels
This Senior Officer position is under Senior Business Analyst 2 level and is based in the Banking Front Office Operations Division under the Banking and Payments Department.
The role supports helpdesk and customer service activities for digital channels.
Key duties may include:
- Supporting helpdesk services for digital channels
- Handling customer service-related operational matters
- Monitoring service requests and follow-up actions
- Preparing customer service reports
- Supporting digital channel service delivery
- Liaising with internal teams to resolve service issues
- Deputy Manager, Retail Payments Oversight
The Deputy Manager, Retail Payments Oversight position is based in Digital Payment Services under the Banking and Payment Services Department.
The role supports oversight of retail payment services.
Key duties may include:
- Supporting oversight of retail payment services
- Monitoring retail payment activities and related processes
- Preparing oversight reports and updates
- Supporting compliance follow-up
- Liaising with digital payment services teams
- Assisting in implementation of retail payments oversight activities
- Deputy Manager, Clearing Operations
The Deputy Manager, Clearing Operations position is based in the Payment Services Operations Division under the Banking and Payment Services Department.
The role supports management of clearing operations.
Key duties may include:
- Supporting coordination of clearing operations
- Supervising clearing-related workflows
- Monitoring operational performance
- Preparing reports and updates on clearing activities
- Supporting issue resolution within clearing operations
- Liaising with payment services teams
- Senior Manager, Client Onboarding and Account Services
The Senior Manager, Client Onboarding and Account Services position is based in the Banking Back Office Division under the Banking and Payment Services Department.
The role focuses on client onboarding and account services.
Key duties may include:
- Leading client onboarding activities
- Managing account services processes
- Supervising back office workflows related to client accounts
- Supporting documentation and service delivery standards
- Coordinating with internal teams on onboarding matters
- Preparing reports and operational updates
- Deputy Manager, Virtual Asset Service Provider Licensing and Products Approval
This Deputy Manager position is based in the Digital Payment Services Division under the Banking and Payment Services Department.
The role supports VASP licensing and product approval functions.
Key duties may include:
- Supporting licensing processes for Virtual Asset Service Providers
- Assisting in review of product approval requests
- Preparing reports and technical updates
- Monitoring progress of licensing and approval workflows
- Liaising with digital payment services teams
- Supporting compliance and oversight processes
- Legal Counsel, Digital Payment Services
The Legal Counsel, Digital Payment Services position is under Manager 2 level and is based in the Digital Payment Services Division under the Banking and Payment Services Department.
The role provides legal support within the digital payment services function.
Key duties may include:
- Providing legal support on digital payment services matters
- Supporting review of legal and regulatory issues within the division
- Advising on payment services processes from a legal perspective
- Assisting in documentation and legal review processes
- Supporting compliance-related legal work
- Liaising with relevant internal teams on digital payment service matters
Application Information
Interested candidates should review the official vacancy notice and application instructions provided by the recruiting institution. Applicants should ensure that they apply for the specific position that matches their experience, area of interest and career level.
All candidates are encouraged to submit their applications before the stated deadline and follow the official application process as provided in the vacancy announcement.
