Professionals seeking career opportunities in Kenya’s insurance and financial services sector can now apply for the latest vacancies at Jubilee Insurance. The company has announced several positions across commercial leadership, technology, sales management, and internship programs, providing opportunities for experienced professionals as well as individuals looking to begin their careers in insurance.
Jubilee Insurance is one of the leading insurance providers in East Africa, offering a broad range of life, health, medical, and general insurance products to individuals, businesses, and institutions. With operations across multiple countries in the region, the company continues to invest in innovation, customer experience, digital transformation, and talent development.
The latest recruitment drive includes opportunities in commercial leadership, software quality assurance, sales, and graduate development. These positions provide candidates with the opportunity to contribute to a customer-focused organization while supporting the company’s continued growth.
The available vacancies are outlined below.
1. Chief Commercial Officer – Retail
Closing Date: July 8, 2026
The Chief Commercial Officer – Retail is a senior executive leadership position responsible for driving Jubilee’s retail commercial strategy. The role focuses on accelerating revenue growth, expanding market share, strengthening customer relationships, and ensuring sustainable profitability across the retail business.
The successful candidate will work closely with executive leadership to formulate and implement commercial strategies that align with the organization’s long-term objectives while overseeing the performance of multiple business units.
Key duties and responsibilities include:
- Developing and implementing the retail commercial strategy aligned with the organization’s business goals.
- Driving sustainable revenue growth across retail insurance products.
- Leading initiatives aimed at increasing market penetration and expanding the customer base.
- Managing overall retail sales performance and ensuring commercial targets are achieved.
- Identifying new business opportunities and developing strategies to maximize growth.
- Building strong customer acquisition and retention strategies.
- Enhancing customer experience through innovative service delivery models.
- Providing leadership to commercial teams across different regions and business functions.
- Monitoring market trends and competitor activities to inform strategic decision-making.
- Working closely with product development teams to identify emerging customer needs.
- Supporting the introduction of innovative insurance solutions that respond to changing market demands.
- Collaborating with marketing teams to strengthen brand visibility and customer engagement.
- Developing sales strategies that improve distribution efficiency.
- Managing strategic partnerships with brokers, agencies, financial institutions, and other stakeholders.
- Ensuring commercial operations comply with regulatory requirements and internal policies.
- Preparing commercial forecasts and performance reports for executive management.
- Monitoring profitability and identifying opportunities to improve operational efficiency.
- Leading performance management initiatives across commercial teams.
- Mentoring senior managers and building leadership capacity.
- Promoting a culture focused on innovation, collaboration, accountability, and customer satisfaction.
- Supporting organizational transformation initiatives aimed at improving business performance.
- Driving digital adoption within retail commercial operations.
- Monitoring key performance indicators and implementing corrective actions where necessary.
- Representing the organization in strategic meetings and industry engagements.
- Supporting the achievement of long-term organizational growth objectives.
2. Software Quality Assurance Engineer
Closing Date: July 8, 2026
The Software Quality Assurance Engineer plays an important role in ensuring that software products meet established quality standards before deployment. The position supports software development teams by designing and executing testing activities that improve application reliability, functionality, performance, and security.
The successful candidate will work closely with software developers, business analysts, and product owners to deliver high-quality digital solutions that enhance customer experience.
Key duties and responsibilities include:
- Designing comprehensive software testing strategies.
- Developing test plans based on business and technical requirements.
- Preparing detailed test cases and testing scenarios.
- Executing manual software testing activities.
- Supporting automated testing initiatives where applicable.
- Identifying software defects and documenting issues accurately.
- Tracking defects throughout the software development lifecycle.
- Working with developers to resolve identified system issues.
- Verifying bug fixes through regression testing.
- Conducting functional testing for new software releases.
- Performing integration testing across multiple systems.
- Supporting user acceptance testing activities.
- Conducting performance and reliability testing.
- Ensuring software applications meet quality standards before deployment.
- Validating software functionality against business requirements.
- Participating in Agile software development ceremonies.
- Collaborating with cross-functional technology teams.
- Reviewing software requirements to identify potential quality risks.
- Recommending improvements to software quality processes.
- Maintaining testing documentation and quality records.
- Supporting continuous improvement initiatives within software development.
- Monitoring software quality metrics.
- Contributing to risk identification and mitigation efforts.
- Assisting in maintaining testing environments.
- Ensuring compliance with organizational software development standards.
- Supporting continuous delivery and release management processes.
- Promoting best practices in software quality assurance.
- Staying informed about emerging software testing methodologies and tools.
3. Sales Manager
Closing Date: November 30, 2026
The Sales Manager position is responsible for driving business growth through customer acquisition, sales team leadership, and achievement of sales targets. The role supports the expansion of Jubilee Life Insurance products while building strong client relationships and strengthening market presence.
Sales Managers are expected to lead sales initiatives that contribute to revenue growth while maintaining high standards of customer service.
Key duties and responsibilities include:
- Leading sales teams in achieving business objectives.
- Developing sales plans that align with organizational goals.
- Driving customer acquisition initiatives.
- Identifying and pursuing new business opportunities.
- Managing client relationships to encourage long-term business partnerships.
- Supporting customer retention initiatives.
- Monitoring individual and team sales performance.
- Providing coaching and guidance to sales representatives.
- Conducting regular performance reviews.
- Implementing strategies to improve sales productivity.
- Building relationships with corporate and individual clients.
- Promoting Jubilee Life Insurance products and services.
- Conducting presentations for prospective customers.
- Participating in marketing and business development activities.
- Preparing sales forecasts and performance reports.
- Monitoring market trends and customer needs.
- Identifying opportunities for cross-selling and up-selling.
- Supporting product awareness campaigns.
- Maintaining accurate sales records.
- Ensuring compliance with company policies and regulatory requirements.
- Collaborating with internal departments to improve customer experience.
- Supporting business growth initiatives across assigned markets.
- Encouraging a customer-centric sales culture.
- Managing pipeline development activities.
- Continuously identifying strategies to improve sales performance.
4. Sales Intern
Closing Date: November 30, 2026
The Sales Intern programme provides individuals with an opportunity to gain practical experience in insurance sales and customer relationship management. The internship exposes participants to the day-to-day operations of a professional sales environment while developing essential business development skills.
Interns will work alongside experienced sales professionals and receive exposure to customer engagement, lead generation, and sales support activities.
Key duties and responsibilities include:
- Supporting daily sales activities.
- Assisting with customer acquisition initiatives.
- Helping identify potential business opportunities.
- Participating in lead generation activities.
- Assisting with customer follow-up communication.
- Supporting preparation of sales presentations.
- Learning insurance products and services offered by the company.
- Assisting with client relationship management.
- Maintaining accurate customer records.
- Supporting sales reporting activities.
- Participating in promotional campaigns and marketing events.
- Assisting with customer inquiries.
- Coordinating appointment scheduling for sales teams.
- Supporting documentation during the sales process.
- Learning business development techniques.
- Participating in sales meetings and training sessions.
- Assisting in preparing quotations and proposals where required.
- Supporting customer service initiatives.
- Learning regulatory and compliance requirements relevant to insurance sales.
- Working collaboratively with experienced sales professionals.
- Developing communication and interpersonal skills.
- Building practical knowledge of the insurance industry.
- Supporting achievement of departmental objectives.
- Contributing to a positive customer experience.
- Performing other sales support duties assigned by supervisors.
How to Apply
Interested candidates should submit their applications through the official Jubilee Insurance careers portal before the specified closing date for each position.
Available vacancies include:
- Chief Commercial Officer – Retail (Closing Date: July 8, 2026)
- Software Quality Assurance Engineer (Closing Date: July 8, 2026)
- Sales Manager (Closing Date: November 30, 2026)
- Sales Intern (Closing Date: November 30, 2026)
