Davis & Shirtliff Group Announces Field Service Technician

by KMax

Davis & Shirtliff Group has announced two employment opportunities for qualified and experienced technical professionals seeking careers in Kenya’s water, irrigation and energy solutions industry.

The company is recruiting Field Service Technicians specialising in Irrigation and Water Treatment. Both positions will be based at the company’s Nairobi office, although successful candidates may be deployed to different locations across the region depending on operational requirements and customer needs.

Founded in 1946, Davis & Shirtliff Group is a leading regional supplier of water and energy solutions. Headquartered in Kenya, the company has established an extensive network of branches and subsidiaries serving customers in Uganda, Tanzania, Zambia, Rwanda, South Sudan, Somalia, Zimbabwe, the Democratic Republic of Congo and Burundi.

The Group employs more than 1,000 trained professionals who support its operations across different markets.

Through its operations, Davis & Shirtliff provides solutions covering water pumping, irrigation, water treatment, solar energy and related technical systems.

The latest recruitment exercise seeks professionals capable of delivering reliable technical services, maintaining equipment, diagnosing faults and supporting customers through installation, commissioning and preventive maintenance activities.

Successful applicants will work under the supervision of the Field Service Manager and collaborate with different technical and operational departments.

The available positions require practical technical experience, problem-solving abilities, professional customer service and the capacity to undertake field assignments.

Applications for both vacancies must be submitted on or before 23 October 2026.

Available Job Vacancies at Davis & Shirtliff Group

The following positions are available:

  1. Field Service Technician – Irrigation
  2. Field Service Technician – Water Treatment

Both opportunities were advertised on 9 October 2026.

1. Field Service Technician – Irrigation

Job Title: Field Service Technician – Irrigation

Employer: Davis & Shirtliff Group

Location: Nairobi, Kenya

Department: Field Service

Reporting To: Field Service Manager

Date Advertised: 9 October 2026

Application Deadline: 23 October 2026

Deployment: Nairobi-based, with possible assignments across the region.

Job Description

Davis & Shirtliff Group is seeking a competent Field Service Technician specialising in irrigation systems to support its technical service operations.

The successful candidate will be responsible for providing technical assistance to customers through the installation, commissioning, inspection, troubleshooting, repair and maintenance of irrigation equipment and related systems.

The position requires an individual capable of working directly at customer sites, identifying equipment faults and implementing effective corrective measures.

The technician will also ensure that irrigation installations operate efficiently and that equipment performance meets the required technical and operational standards.

The role involves regular interaction with customers, field service teams, project personnel and other technical departments.

In addition to providing technical services, the successful candidate will be expected to maintain accurate service records, manage assigned tools and equipment, and observe established occupational health and safety procedures.

The position is based in Nairobi but may involve extensive travel to different locations within the company’s regional operations.

Key Duties and Responsibilities

Installation and Commissioning of Irrigation Systems

The Field Service Technician will undertake installation and commissioning activities involving irrigation equipment and associated systems.

Responsibilities will include:

  • Installing irrigation equipment and related components at customer sites.
  • Carrying out commissioning activities to confirm that installed equipment operates correctly.
  • Testing irrigation systems to establish their operational performance.
  • Ensuring that installations are completed according to applicable technical requirements.
  • Identifying installation problems and implementing appropriate corrective measures.
  • Verifying system performance following installation and commissioning.
  • Supporting the proper operation of irrigation equipment and associated pumping systems.

The technician will be expected to apply practical technical knowledge when handling different irrigation installations.

Equipment Troubleshooting and Fault Diagnosis

The successful candidate will diagnose and resolve technical problems affecting irrigation systems.

Specific responsibilities will include:

  • Investigating reported equipment failures and operational problems.
  • Conducting systematic fault diagnosis to identify underlying technical issues.
  • Identifying the root causes of irrigation system malfunctions.
  • Troubleshooting irrigation pumps and related pumping equipment.
  • Diagnosing problems affecting filters, valves and pipelines.
  • Investigating faults involving irrigation control systems.
  • Determining appropriate corrective actions for identified problems.
  • Implementing repairs and confirming that equipment operates correctly afterward.

The position requires a systematic approach to technical problem-solving to reduce recurring equipment failures.

Preventive Maintenance and Equipment Servicing

The technician will undertake maintenance activities intended to support reliable equipment performance.

Responsibilities will include:

  • Conducting routine maintenance of irrigation equipment and systems.
  • Inspecting equipment to identify signs of deterioration or malfunction.
  • Performing preventive maintenance according to service requirements.
  • Servicing irrigation pumps and associated equipment.
  • Checking the condition and operation of irrigation system components.
  • Identifying maintenance needs before they develop into major operational problems.
  • Testing equipment after maintenance activities.
  • Recommending additional repairs, replacements or maintenance where necessary.

Preventive maintenance will form an important part of the position because it supports equipment reliability and reduces unnecessary service interruptions.

Field Service Requests and Customer Support

The successful candidate will respond to customer service requests and provide technical assistance.

Duties will include:

  • Attending to assigned service requests within agreed timelines.
  • Investigating technical concerns reported by customers.
  • Providing appropriate solutions to equipment-related problems.
  • Working toward resolving faults during the initial service visit.
  • Minimising repeat visits through effective diagnosis and corrective action.
  • Explaining technical problems and repair activities to customers.
  • Advising customers on equipment operation and maintenance requirements.
  • Providing recommendations for improving equipment performance.

The technician will be expected to maintain professional relationships with customers throughout service assignments.

Service Documentation and Reporting

Accurate documentation will be required for completed field activities.

The technician will be responsible for:

  • Preparing service reports after completing assigned work.
  • Recording maintenance activities and equipment inspections.
  • Documenting installation and commissioning activities.
  • Describing equipment conditions and identified faults.
  • Recording repairs and corrective measures undertaken.
  • Maintaining records of spare parts and consumables used.
  • Providing recommendations arising from technical inspections.
  • Obtaining customer confirmation and sign-off where required.
  • Recording field activities through the company’s digital service management systems.

These records will support the company’s technical service management and customer service processes.

Coordination With Technical Teams

The position will involve collaboration with different departments and personnel.

Responsibilities will include:

  • Working with the Sales Department on technical matters.
  • Collaborating with project teams during relevant field assignments.
  • Coordinating with other service technicians.
  • Providing technical direction to assistants where required.
  • Supporting subcontractors and other personnel involved in site activities.
  • Sharing relevant technical information with colleagues.
  • Reporting additional repair, replacement, maintenance and upgrade opportunities.

The technician will contribute to coordinated service delivery across the company’s operations.

Equipment Management and Safety Compliance

The successful candidate will be expected to use company resources responsibly.

Responsibilities will include:

  • Maintaining assigned tools and technical equipment.
  • Accounting for test equipment and spare parts.
  • Ensuring proper use of consumables.
  • Taking responsibility for assigned company vehicles.
  • Following established technical procedures.
  • Observing occupational health and safety requirements.
  • Complying with environmental standards.
  • Following applicable warranty procedures.
  • Maintaining professional conduct while representing the company.

Qualifications and Experience

Applicants interested in the Field Service Technician – Irrigation position must meet the qualifications and experience requirements outlined in the official vacancy announcement.

These include:

  • A Higher Diploma or Diploma in Water, Mechanical or Electrical Engineering, or an equivalent technical qualification from a recognised institution.
  • At least three years of relevant experience in irrigation, pumping systems or a related field-service environment.
  • Practical experience in irrigation system installation, commissioning, maintenance and troubleshooting.
  • Good understanding of irrigation pumping systems, filtration, valves, pipelines and control systems.
  • Practical experience working with drip irrigation, sprinkler irrigation, pop-up irrigation and other irrigation systems.
  • Ability to diagnose and troubleshoot irrigation pumps, filters, valves, pipelines, control systems and associated equipment.
  • Good understanding of hydraulics, flow, pressure, pump performance and irrigation system operation.
  • A valid driving licence.
  • Willingness to travel extensively for field assignments.

Critical Competencies

The company has also identified the following technical competencies:

  • Experience working with fertigation and irrigation automation systems.
  • Experience in solar-powered irrigation and pumping systems.
  • EPRA Electrical C1/C2 or Solar T2/T3 qualification, or equivalent practical installation experience.
  • Practical plumbing and pipework installation skills.
  • Practical hydraulic system skills.
  • Experience assessing irrigation system performance.
  • Experience optimising irrigation systems.
  • Experience conducting preventive maintenance on irrigation installations.

Additional Information About the Position

The Field Service Technician – Irrigation position combines practical engineering work with direct customer support.

The successful candidate will be required to understand how different irrigation components interact and how faults in one part of a system can affect overall performance.

Knowledge of pumps, pipelines, valves, filtration equipment and control systems will be important when diagnosing technical problems.

The technician will also be expected to understand how water pressure, flow and hydraulic conditions influence irrigation system performance.

Because the position involves field assignments, the successful candidate must be prepared to work at different customer locations and travel when required.

Professional communication will also be important because the technician will interact with customers who may require explanations about equipment faults, repairs and operating requirements.

Application Deadline

Applications for the Field Service Technician – Irrigation position must be submitted on or before 23 October 2026.

Interested candidates should review the official vacancy announcement and complete the application process through the Davis & Shirtliff recruitment platform.

2. Field Service Technician – Water Treatment

Job Title: Field Service Technician – Water Treatment

Employer: Davis & Shirtliff Group

Location: Nairobi, Kenya

Department: Field Service

Reporting To: Field Service Manager

Date Advertised: 9 October 2026

Application Deadline: 23 October 2026

Deployment: Nairobi-based, with possible assignments across the region.

Job Description

Davis & Shirtliff Group is recruiting a Field Service Technician specialising in water treatment equipment and systems.

The successful candidate will provide technical services involving the installation, commissioning, troubleshooting, repair, testing and preventive maintenance of water treatment plants and associated equipment.

The role requires practical experience in water treatment operations and the ability to identify and resolve technical problems affecting different system components.

The technician will work directly with customers to ensure that equipment is installed correctly, maintained appropriately and restored to proper operation whenever faults occur.

The position also involves inspecting equipment, preparing technical reports, maintaining service records and advising customers on operational requirements.

The successful candidate will collaborate with technical colleagues, project teams, sales personnel and other service professionals.

The role is based at the company’s Nairobi office and reports directly to the Field Service Manager.

However, the technician may be assigned duties in other locations across the region depending on operational requirements.

Key Duties and Responsibilities

Installation and Commissioning of Water Treatment Equipment

The Field Service Technician will support the installation and commissioning of water treatment systems at customer locations.

Responsibilities will include:

  • Installing water treatment equipment and associated systems.
  • Undertaking commissioning activities after equipment installation.
  • Testing installed equipment to confirm proper operation.
  • Identifying installation-related faults and implementing corrective measures.
  • Checking system performance after commissioning.
  • Supporting the correct operation of pumps and associated treatment equipment.
  • Ensuring that equipment is functioning according to the required technical specifications.

The technician will be expected to apply practical knowledge of mechanical, electrical, hydraulic and control systems during installation activities.

Troubleshooting and Technical Fault Diagnosis

The successful candidate will investigate equipment failures and operational problems affecting water treatment systems.

Responsibilities will include:

  • Diagnosing faults affecting water treatment plants.
  • Investigating problems involving pumps and pumping equipment.
  • Troubleshooting chemical dosing systems.
  • Identifying faults affecting filtration equipment.
  • Diagnosing problems involving valves and associated components.
  • Investigating control panel malfunctions.
  • Troubleshooting instrumentation and related equipment.
  • Identifying the root causes of equipment failures.
  • Implementing appropriate corrective actions.
  • Testing equipment after repairs to confirm that identified problems have been resolved.

The technician will be expected to use a practical and systematic approach when identifying technical faults.

Equipment Repair and Maintenance

The position will involve maintaining water treatment systems and restoring equipment functionality when failures occur.

Specific duties will include:

  • Carrying out repairs on water treatment equipment.
  • Performing routine servicing activities.
  • Conducting preventive maintenance.
  • Inspecting equipment to identify maintenance requirements.
  • Assessing the condition of system components.
  • Identifying equipment requiring repair or replacement.
  • Testing equipment following maintenance activities.
  • Recommending additional maintenance or corrective action where necessary.
  • Supporting reliable equipment operation through appropriate technical interventions.

The technician will contribute to reducing unnecessary equipment downtime through effective maintenance and timely repairs.

Field Service Operations

The successful candidate will respond to service assignments involving water treatment equipment.

Responsibilities will include:

  • Attending customer sites to investigate reported technical problems.
  • Responding to service requests within agreed timelines.
  • Assessing equipment conditions during field visits.
  • Identifying suitable technical solutions.
  • Implementing repairs and maintenance activities.
  • Working toward resolving problems during the first service visit.
  • Reducing unnecessary repeat visits through effective troubleshooting.
  • Verifying equipment performance before completing service assignments.

The position requires reliability and the ability to undertake technical assignments with minimal supervision.

Technical Reporting and Documentation

The technician will maintain accurate records of field service activities.

Responsibilities will include:

  • Preparing technical service reports.
  • Recording completed maintenance activities.
  • Documenting equipment commissioning.
  • Preparing inspection reports.
  • Recording identified faults and equipment conditions.
  • Documenting corrective measures undertaken.
  • Recording spare parts used during repairs.
  • Providing technical recommendations.
  • Obtaining customer sign-off where required.
  • Updating field service activities using company digital systems.

Accurate reporting will support service management, technical accountability and customer communication.

Customer Service and Technical Advice

The Field Service Technician will interact with customers during installation, repair and maintenance assignments.

Responsibilities will include:

  • Explaining equipment faults to customers.
  • Communicating the corrective measures undertaken.
  • Providing guidance on equipment operating requirements.
  • Advising customers on maintenance needs.
  • Recommending appropriate repairs or equipment replacements.
  • Identifying opportunities for equipment upgrades.
  • Communicating technical matters in a manner that customers can understand.
  • Maintaining positive professional relationships with customers.
  • Representing Davis & Shirtliff professionally during field assignments.

The company expects technicians to communicate effectively with both technical and non-technical customers.

Coordination and Teamwork

The successful candidate will collaborate with colleagues across different operational departments.

Responsibilities will include:

  • Working closely with the Sales Department.
  • Coordinating with project personnel.
  • Collaborating with other field service technicians.
  • Supporting technical service activities involving multiple personnel.
  • Providing technical direction to assistants when required.
  • Coordinating with subcontractors and other site personnel.
  • Sharing information about equipment conditions and service requirements.
  • Reporting additional maintenance, repair, replacement and upgrade opportunities.

Effective coordination will support the timely completion of technical assignments.

Tools, Equipment and Company Resources

The technician will be responsible for maintaining and accounting for resources assigned during field operations.

Responsibilities will include:

  • Maintaining assigned tools.
  • Accounting for technical test equipment.
  • Managing assigned spare parts and consumables.
  • Taking responsibility for company vehicles when assigned.
  • Using equipment and company resources appropriately.
  • Following established technical procedures.
  • Observing applicable warranty requirements.
  • Maintaining proper records relating to field activities.

Occupational Health, Safety and Environmental Compliance

The successful candidate will be expected to observe the company’s operational and safety requirements.

Responsibilities will include:

  • Complying with occupational health and safety procedures.
  • Following environmental standards.
  • Observing company technical protocols.
  • Using tools and equipment safely.
  • Maintaining discipline in the handling of company resources.
  • Following applicable service and warranty procedures.
  • Supporting safe working practices during field assignments.

Qualifications and Experience

Applicants for the Field Service Technician – Water Treatment position must meet the following requirements:

  • A Higher Diploma or Diploma in Water, Mechanical or Electrical Engineering, or an equivalent technical qualification from a recognised institution.
  • At least three years of relevant experience in water treatment plant installation, commissioning, maintenance and troubleshooting.
  • Ability to diagnose and troubleshoot pumps, dosing systems, filters, valves, control panels, instrumentation and associated equipment.
  • Good knowledge of mechanical systems.
  • Good knowledge of electrical systems.
  • Good understanding of hydraulic systems.
  • Knowledge of control systems used in technical equipment and installations.

Critical Competencies

The company has identified several competencies required for successful performance in this position.

These include:

  • Customer-focused and professional conduct.
  • A service-oriented approach to technical assignments.
  • Ability to work independently with minimal supervision.
  • Reliability and self-motivation.
  • Practical and systematic problem-solving abilities.
  • Competence in technical fault diagnosis.
  • Strong awareness of occupational health and safety.
  • Responsible use of tools, equipment and company resources.
  • Effective communication with technical and non-technical customers.
  • Ability to collaborate with colleagues.
  • Willingness to learn and adapt to new technologies and equipment.
  • A valid driving licence.
  • Willingness to travel extensively for field assignments.

Additional Technical Experience

The official advertisement identifies the following experience and qualifications as added advantages:

  • Experience with Reverse Osmosis water treatment systems.
  • Experience with Ultrafiltration systems.
  • Experience working with water softeners.
  • Experience with filtration systems.
  • Experience with chlorination equipment and processes.
  • Experience with chemical dosing systems.
  • EPRA Electrical C1/C2 qualification.
  • EPRA Solar T2/T3 qualification.
  • Equivalent practical installation experience.

These additional technical capabilities are particularly relevant to the different equipment and systems handled within water treatment operations.

Additional Information About the Position

The Field Service Technician – Water Treatment position requires practical experience in maintaining and troubleshooting technical equipment used in water treatment applications.

The successful candidate will be expected to understand the operation of pumps, dosing equipment, filtration systems, control panels and instrumentation.

The position also requires knowledge of how mechanical, electrical, hydraulic and control systems interact during equipment operation.

Technical troubleshooting will be an important responsibility because water treatment equipment may experience problems affecting different components.

The technician will need to investigate reported faults, identify their causes and implement appropriate corrective measures.

Customer communication will also form an important part of the role.

The successful candidate will explain technical findings, describe completed repairs and provide recommendations concerning equipment maintenance and operation.

Since the position involves regional field assignments, applicants must be prepared to travel extensively when required.

Application Deadline

Applications for the Field Service Technician – Water Treatment position must be submitted on or before 23 October 2026.

Interested candidates should review the official vacancy announcement and submit their applications through the company’s recruitment platform.

General Information About the Davis & Shirtliff Field Service Technician Vacancies

Both advertised positions fall within the company’s technical field service operations.

Although the two vacancies focus on different technical specialisations, they share several operational responsibilities.

The Irrigation Technician will concentrate on irrigation equipment, pumping systems, pipelines, valves, filtration and irrigation controls.

The Water Treatment Technician will focus on water treatment plants and associated equipment, including pumps, filters, dosing systems, control panels and instrumentation.

Both positions require the ability to diagnose technical faults, perform repairs, undertake preventive maintenance and provide professional customer support.

The successful candidates will also be responsible for preparing accurate service reports and maintaining appropriate records of completed work.

Work Location and Regional Deployment

Both positions are based at the Davis & Shirtliff Nairobi office.

However, the company has indicated that successful candidates may be deployed across the region to support operational requirements and customer needs.

Applicants should therefore understand that the positions are not necessarily limited to assignments within Nairobi.

Field service activities may require travel to customer locations depending on the nature of the technical assignment.

The advertisements specifically require candidates to possess valid driving licences and demonstrate willingness to travel extensively.

Reporting and Supervision

Both Field Service Technicians will report to the Field Service Manager.

The successful candidates will also work collaboratively with the company’s Sales, Projects, Service and other technical teams.

Depending on the assignment, they may be required to coordinate or provide technical direction to assistants, subcontractors and other personnel working at customer sites.

Technical Service Standards

Davis & Shirtliff expects successful candidates to provide reliable technical services through systematic fault diagnosis and effective corrective action.

The company places emphasis on resolving service problems within agreed timelines and reducing repeat customer visits.

Technicians will be expected to verify equipment performance after installation, commissioning, repairs and maintenance.

Accurate reporting, responsible management of tools and compliance with safety requirements will also be essential parts of their responsibilities.

How to Apply for Davis & Shirtliff Jobs in Kenya

Interested and qualified candidates should submit their applications through the official Davis & Shirtliff recruitment platform.

Each vacancy has a separate application page.

Applicants should follow these steps:

  1. Visit the official Davis & Shirtliff website.
  2. Open the company’s vacancies section.
  3. Select the Field Service Technician position that matches their technical experience.
  4. Read the complete job description and eligibility requirements.
  5. Select the application option provided on the vacancy page.
  6. Log in to the recruitment platform as instructed.
  7. Complete the required application process.
  8. Submit the application before the advertised deadline.

Candidates should ensure that the information provided during the application process accurately reflects their qualifications and professional experience.

The company has specified 23 October 2026 as the closing date for both vacancies.

Applications should therefore be completed on or before the deadline.

Important Application Details

Employer: Davis & Shirtliff Group

Available Positions: 2

Job Location: Nairobi, Kenya

Date Advertised: 9 October 2026

Application Deadline: 23 October 2026

Application Method: Online through the official recruitment platform

Official Vacancy Pages:

  1. Field Service Technician – Irrigation
  2. Field Service Technician – Water Treatment

Applicants should use the appropriate official vacancy page when submitting their applications.

Conclusion

The October 2026 Davis & Shirtliff recruitment exercise provides two opportunities for experienced technical professionals specialising in irrigation and water treatment systems.

The advertised vacancies require candidates with relevant engineering qualifications, practical technical experience and the ability to diagnose, repair and maintain specialised equipment.

Both positions involve field service responsibilities, customer interaction, technical reporting and collaboration with different operational departments.

The Irrigation Technician position focuses on irrigation installations, pumping equipment, hydraulic systems and related controls.

The Water Treatment Technician position concentrates on water treatment plants, filtration equipment, dosing systems, instrumentation and associated technical systems.

Qualified candidates interested in either opportunity should carefully review the respective requirements and submit their applications through the official recruitment platform before 23 October 2026.

Apply Now

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